<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>When going back using Services a window is shown that the agent is already logged in. The agent needs to select 1 to log in again.<br>I expect this is because the used url is linked to a pure login script.<br><br>http://10.160.7.20:8088/ipphone/jsp/sciphonexml/IPAgentLogin.jsp<br><br>Is there maybe a different url available to only display the agent display?<br><span><br></span><br>----- Oorspronkelijk bericht -----<br>Van: "Ed Leatherman" <ealeatherman@gmail.com><br>Aan: "Marty van de Veerdonk" <marty@voiceidentity.nl><br>Cc: "cisco-voip" <cisco-voip@puck.nether.net><br>Verzonden: Maandag 26 juli 2010 14:19:41<br>Onderwerp: Re: [cisco-voip] Auto login IP Phone Agent<br><br>Push the line button to switch to call display. To get back to the<br>agent display I think they will have to go into services and hit IP<br>Phone agent again to bring that back up.<br><br>On Mon, Jul 26, 2010 at 8:12 AM, Marty van de Veerdonk<br><marty@voiceidentity.nl> wrote:<br>> How can the user swap between IP Phone agent display and normal display to<br>> place a call?<br>><br>><br>> ----- Oorspronkelijk bericht -----<br>> Van: "Marty van de Veerdonk" <marty@voiceidentity.nl><br>> Aan: "Ryan Ratliff" <rratliff@cisco.com><br>> Cc: "cisco-voip" <cisco-voip@puck.nether.net><br>> Verzonden: Maandag 26 juli 2010 07:57:20<br>> Onderwerp: Re: [cisco-voip] Auto login IP Phone Agent<br>><br>> Thanks Ryan,<br>> this does the trick.<br>><br>> regards, Marty<br>><br>><br>> ----- Oorspronkelijk bericht -----<br>> Van: "Ryan Ratliff" <rratliff@cisco.com><br>> Aan: "Marty van de Veerdonk" <marty@voiceidentity.nl><br>> Cc: "Ed Leatherman" <ealeatherman@gmail.com>, "cisco-voip"<br>> <cisco-voip@puck.nether.net><br>> Verzonden: Vrijdag 23 juli 2010 16:12:24<br>> Onderwerp: Re: [cisco-voip] Auto login IP Phone Agent<br>><br>> So what URL is in your service definition? The document you specified<br>> clearly states that the default URL is IPAgentInitial.jsp and the one-button<br>> login needs to call IPAgentLogin.jsp. If you are giving the parameters to<br>> IPAgentInitial.jsp it won't care, and will behave exactly as you are seeing.<br>> -Ryan<br>> On Jul 23, 2010, at 9:55 AM, Marty van de Veerdonk wrote:<br>> The URL is working, only the data fields aren't filled automatically<br>><br>> When I fill it in manually I can login.<br>><br>> ----- Oorspronkelijk bericht -----<br>> Van: "Ryan Ratliff" <rratliff@cisco.com><br>> Aan: "Marty van de Veerdonk" <marty@voiceidentity.nl><br>> Cc: "Ed Leatherman" <ealeatherman@gmail.com>, "cisco-voip"<br>> <cisco-voip@puck.nether.net><br>> Verzonden: Vrijdag 23 juli 2010 15:44:28<br>> Onderwerp: Re: [cisco-voip] Auto login IP Phone Agent<br>><br>> Make sure you are calling the correct URL in the service definition. A<br>> packet capture will show you if the destination URL for submitting the login<br>> is the same as the one used for the initial request.<br>> -Ryan<br>> On Jul 23, 2010, at 9:18 AM, Marty van de Veerdonk wrote:<br>> Ed,<br>> I have the variables as stated, but the strange thing is when I select the<br>> service I get:<br>> ID<br>> Password<br>> Extension<br>><br>> Tried to use this in the service definition, but no success<br>><br>><br>> ----- Oorspronkelijk bericht -----<br>> Van: "Ed Leatherman" <ealeatherman@gmail.com><br>> Aan: "Marty van de Veerdonk" <marty@voiceidentity.nl><br>> Cc: "cisco-voip" <cisco-voip@puck.nether.net><br>> Verzonden: Vrijdag 23 juli 2010 14:41:33<br>> Onderwerp: Re: [cisco-voip] Auto login IP Phone Agent<br>><br>> I have used this with UCCX 4 up to 7 so far with no problems.<br>><br>> Make sure the ID, Ext, Pwd variables are exactly how they appear in<br>> the doc, I think they might be case sensitive.Might just have one of<br>> them off and so it re-prompts for the login.<br>><br>> If you want to really make it easy for them and have enough buttons,<br>> you can also setup service buttons for "ready" etc as well. they are<br>> just calls to URL with different parameters.<br>><br>> On Fri, Jul 23, 2010 at 7:51 AM, Marty van de Veerdonk<br>> <marty@voiceidentity.nl> wrote:<br>>> Hello,<br>>> i'm using IP phone agent on CCM6 to contact to ICM 7.<br>>> The service url works, but I would like to make login procedure<br>>> automatically.<br>>><br>>> Used this manual, but still I need to enter the ID, ext and password<br>>> http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a008029e6d5.shtml#procConfiguring<br>>><br>>> Any ideas?<br>>><br>>><br>>><br>>> _______________________________________________<br>>> cisco-voip mailing list<br>>> cisco-voip@puck.nether.net<br>>> https://puck.nether.net/mailman/listinfo/cisco-voip<br>>><br>>><br>><br>><br>><br>> --<br>> Ed Leatherman<br>> _______________________________________________<br>> cisco-voip mailing list<br>> cisco-voip@puck.nether.net<br>> https://puck.nether.net/mailman/listinfo/cisco-voip<br>><br>><br>><br>><br>> _______________________________________________<br>> cisco-voip mailing list<br>> cisco-voip@puck.nether.net<br>> https://puck.nether.net/mailman/listinfo/cisco-voip<br>><br>> _______________________________________________<br>> cisco-voip mailing list<br>> cisco-voip@puck.nether.net<br>> https://puck.nether.net/mailman/listinfo/cisco-voip<br>><br>><br><br><br><br>-- <br>Ed Leatherman<br></div></body></html>