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<p class=MsoNormal><span style='color:#1F497D'>What version of UCCX? I’m
pretty sure multiple lines on a phone is not supported. However, from
experience I can tell you that the phone does know if you go off-hook on a
non-uccx line (it has control of your phone)<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Jason Aarons (US)<br>
<b>Sent:</b> Tuesday, August 03, 2010 7:11 PM<br>
<b>To:</b> cisco-voip (cisco-voip@puck.nether.net)<br>
<b>Subject:</b> [cisco-voip] UCCX and Personal Line<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Line 1 : DN=1000 Personal Extension<o:p></o:p></p>
<p class=MsoNormal>Line 2: DN=2000 ICD Controlled Extension<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Agent is “Read”y, makse a personal call on Line
1, does UCCE/UCCX have any way of knowing the user is on Line 1? I
don’t think so. I’m thinking the Agent needed to go
“Not Ready” before making his personal calls on line 1. Training
issue.<o:p></o:p></p>
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