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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Yes, we had Cisco and the Provider on the phone yesterday doing
debugs and traces and the call comes them the provider with the 91 in front of
the number so it is a issue with CCM or the Gateway.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>-Monica<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> polo person
[mailto:poloperson57@hotmail.com] <br>
<b>Sent:</b> Wednesday, August 04, 2010 1:14 AM<br>
<b>To:</b> Monica Hardy; mac.groupstudy@gmail.com<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] PRI Issues<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>I'm
no expert here, but if you have both GW's set up identical (and they are the
same make/model/firmware) then it can only be that the PRI providor is sending
different CLI information on one of the PRI circuits, or the CLI they are
sending is in a slightly different format.<br>
<br>
Have you checked with the PRI providor that the circuits are configured
identically? (Or are they circuits from different providors?)<br>
<br>
Simon<br>
<o:p></o:p></span></p>
<div class=MsoNormal align=center style='text-align:center'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
<hr size=2 width="100%" align=center id=stopSpelling>
</span></div>
<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'>Date: Tue, 3 Aug 2010 14:09:22 -0700<br>
From: Monica.Hardy@openwave.com<br>
To: mac.groupstudy@gmail.com<br>
CC: cisco-voip@puck.nether.net<br>
Subject: Re: [cisco-voip] PRI Issues<o:p></o:p></span></p>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I agree and am confused by this. But thought it might be
the case since the call is coming in and then back out.</span><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I have looked at the CCM PRI settings of all 4 PRI’s and both
gateways and don’t see anything different.</span><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>-Monica</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Mac GroupStudy
[mailto:mac.groupstudy@gmail.com] <br>
<b>Sent:</b> Tuesday, August 03, 2010 2:00 PM<br>
<b>To:</b> Monica Hardy<br>
<b>Cc:</b> Mathew Miller; cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] PRI Issues<o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Not
that this helps much but I don't see how it could be the applied at the
"Incoming Calling Party Setting" window. This sounds like it is
applied to the Outgoing Calling Party Number, correct?<o:p></o:p></span></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Mac<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>On
Tue, Aug 3, 2010 at 4:45 PM, Monica Hardy <<a
href="mailto:Monica.Hardy@openwave.com">Monica.Hardy@openwave.com</a>>
wrote:<o:p></o:p></span></p>
<div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif";
color:#1F497D'>Thanks Mathew, but those prefix fields are blank.</span><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif";
color:#1F497D'> </span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif";
color:#1F497D'>I do however have under the gateway PRI, these settings.</span><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif";
color:#1F497D'><img border=0 width=892 height=183 id="ecx_x005f_x0000_i1025"
src="cid:image001.png@01CB339E.10E87430"></span><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif";
color:#1F497D'> </span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif";
color:#1F497D'>I did have a 91 there, but I took it out and I still have the
same problem. Plus the gateway that is working both PRI’s are
configured with a 91 there and it is working.</span><span style='font-size:
10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif";
color:#1F497D'> </span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif";
color:#1F497D'>-Monica</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Mathew Miller
[mailto:<a href="mailto:miller.mathew@gmail.com">miller.mathew@gmail.com</a>] <br>
<b>Sent:</b> Tuesday, August 03, 2010 1:42 PM<br>
<b>To:</b> Monica Hardy<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] PRI Issues<o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Look
under service parameters and select the CallManager service. You probably have
a service parameter to prefix 91 to calls on either MGCP gateways or something
like that. <o:p></o:p></span></p>
<div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>On
Aug 3, 2010, at 2:53 PM, Monica Hardy wrote:<o:p></o:p></span></p>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p>
<div>
<div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif"'>Hello
everyone,</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif"'>I
am hoping someone could shed some light.</span><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif"'> </span><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif"'>I
have 2 PRI’s on one MGCP GW and 2 more on another MCCP GW. I have set
them up identical.</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif"'> </span><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif"'>All
4 PRI’s are part of the same RG.</span><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif"'> </span><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif"'>We
have a toll free number from a provider that forwards to a number in our DID
range. After the call comes in it is then forwarded to an international
number.</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif"'> </span><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif"'>888
Incoming number </span><span style='font-size:11.0pt;font-family:Wingdings'>à</span><span
style='font-size:11.0pt;font-family:"Tahoma","sans-serif"'> forwarded to
extension in our DID range</span><span style='font-size:11.0pt;font-family:
Wingdings'>à</span><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif"'> this
extension is CF to a international number</span><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif"'> </span><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif"'> On
one of the gateways if I set the ‘Calling Party Selection ‘ to ‘Last Redirect
Number(external) the call goes through. If I leave it set on ‘Originate’
the call fails and this is what I see in the debug:</span><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif"'> </span><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif"'>Aug
3 16:40:39.553: ISDN Se0/0/1:23 Q931: TX -> CONNECT_ACK pd = 8 callref
= 0x000E</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif"'>Aug
3 16:40:56.937: ISDN Se0/0/0:23 Q931: TX -> SETUP pd = 8 callref =
0x0010</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif"'>
Bearer Capability i = 0x8090A2</span><span style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif"'>
Standard = CCITT</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif"'>
Transfer Capability = Speech </span><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif"'>
Transfer Mode = Circuit</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif"'>
Transfer Rate = 64 kbit/s</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif"'>
Channel ID i = 0xA98396</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif"'>
Exclusive, Channel 22</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif"'>
Calling Party Number i = 0x2183, '<span style='background:yellow'>91</span>650743XXXX'</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif"'>
Plan:ISDN, Type:National</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif"'>
Called Party Number i = 0x80, '01144208814XXXX'</span><span style='font-size:
10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif"'>
Plan:Unknown, Type:Unknown</span><span style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif"'>Aug
3 16:40:57.057: ISDN Se0/0/0:23 Q931: RX <- CALL_PROC pd = 8 callref =
0x8010</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif"'>
Channel ID i = 0xA98396</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif"'>
Exclusive, Channel 22</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif";
background:yellow'>a 91 is added to the Calling Party Number</span></b><span
style='font-size:11.0pt;font-family:"Tahoma","sans-serif"'>, so the call
fails. It only does this on one of the Gateways. On the other the
‘Originator’ setting works fine.</span><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif"'> </span><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif"'>I
can’t figure out where this 91 is coming from and why it would only come on one
gateway and not the other.</span><span style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif"'> </span><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif"'>Any
ideas?</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif"'> </span><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif"'>-Monica</span><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:#1F497D'> </span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
</div>
</div>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p>
</div>
</div>
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</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'><br>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p>
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