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I'm no expert here, but if you have both GW's set up identical (and they are the same make/model/firmware) then it can only be that the PRI providor is sending different CLI information on one of the PRI circuits, or the CLI they are sending is in a slightly different format.<BR>
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Have you checked with the PRI providor that the circuits are configured identically? (Or are they circuits from different providors?)<BR>
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Simon<BR> <BR>
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Date: Tue, 3 Aug 2010 14:09:22 -0700<BR>From: Monica.Hardy@openwave.com<BR>To: mac.groupstudy@gmail.com<BR>CC: cisco-voip@puck.nether.net<BR>Subject: Re: [cisco-voip] PRI Issues<BR><BR>
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<P class=ecxMsoNormal><SPAN style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt">I agree and am confused by this. But thought it might be the case since the call is coming in and then back out.</SPAN></P>
<P class=ecxMsoNormal><SPAN style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt"> </SPAN></P>
<P class=ecxMsoNormal><SPAN style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt">I have looked at the CCM PRI settings of all 4 PRI’s and both gateways and don’t see anything different.</SPAN></P>
<P class=ecxMsoNormal><SPAN style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt"> </SPAN></P>
<P class=ecxMsoNormal><SPAN style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt">-Monica</SPAN></P>
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<P class=ecxMsoNormal><B><SPAN style="FONT-FAMILY: 'Tahoma','sans-serif'; FONT-SIZE: 10pt">From:</SPAN></B><SPAN style="FONT-FAMILY: 'Tahoma','sans-serif'; FONT-SIZE: 10pt"> Mac GroupStudy [mailto:mac.groupstudy@gmail.com] <BR><B>Sent:</B> Tuesday, August 03, 2010 2:00 PM<BR><B>To:</B> Monica Hardy<BR><B>Cc:</B> Mathew Miller; cisco-voip@puck.nether.net<BR><B>Subject:</B> Re: [cisco-voip] PRI Issues</SPAN></P></DIV>
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<P class=ecxMsoNormal>Not that this helps much but I don't see how it could be the applied at the "Incoming Calling Party Setting" window. This sounds like it is applied to the Outgoing Calling Party Number, correct?</P>
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<P class=ecxMsoNormal>Mac</P></DIV>
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<P class=ecxMsoNormal>On Tue, Aug 3, 2010 at 4:45 PM, Monica Hardy <<A href="mailto:Monica.Hardy@openwave.com">Monica.Hardy@openwave.com</A>> wrote:</P>
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<P class=ecxMsoNormal><SPAN style="COLOR: #1f497d; FONT-SIZE: 11pt">Thanks Mathew, but those prefix fields are blank.</SPAN></P>
<P class=ecxMsoNormal><SPAN style="COLOR: #1f497d; FONT-SIZE: 11pt"> </SPAN></P>
<P class=ecxMsoNormal><SPAN style="COLOR: #1f497d; FONT-SIZE: 11pt">I do however have under the gateway PRI, these settings.</SPAN></P>
<P class=ecxMsoNormal><SPAN style="COLOR: #1f497d; FONT-SIZE: 11pt"><IMG id=ecx_x0000_i1025 border=0 src="cid:image001.png@01CB3315.78B50490" width=892 height=183></SPAN></P>
<P class=ecxMsoNormal><SPAN style="COLOR: #1f497d; FONT-SIZE: 11pt"> </SPAN></P>
<P class=ecxMsoNormal><SPAN style="COLOR: #1f497d; FONT-SIZE: 11pt">I did have a 91 there, but I took it out and I still have the same problem. Plus the gateway that is working both PRI’s are configured with a 91 there and it is working.</SPAN></P>
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<P class=ecxMsoNormal><SPAN style="COLOR: #1f497d; FONT-SIZE: 11pt">-Monica</SPAN></P>
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<P class=ecxMsoNormal><B><SPAN style="FONT-SIZE: 10pt">From:</SPAN></B><SPAN style="FONT-SIZE: 10pt"> Mathew Miller [mailto:<A href="mailto:miller.mathew@gmail.com">miller.mathew@gmail.com</A>] <BR><B>Sent:</B> Tuesday, August 03, 2010 1:42 PM<BR><B>To:</B> Monica Hardy<BR><B>Cc:</B> <A href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A><BR><B>Subject:</B> Re: [cisco-voip] PRI Issues</SPAN></P></DIV></DIV>
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<P class=ecxMsoNormal> </P>
<P class=ecxMsoNormal>Look under service parameters and select the CallManager service. You probably have a service parameter to prefix 91 to calls on either MGCP gateways or something like that. </P>
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<P class=ecxMsoNormal>On Aug 3, 2010, at 2:53 PM, Monica Hardy wrote:</P></DIV>
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<P class=ecxMsoNormal><SPAN style="FONT-SIZE: 11pt">Hello everyone,</SPAN></P></DIV>
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<P class=ecxMsoNormal><SPAN style="FONT-SIZE: 11pt">I am hoping someone could shed some light.</SPAN></P></DIV>
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<P class=ecxMsoNormal><SPAN style="FONT-SIZE: 11pt"> </SPAN></P></DIV>
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<P class=ecxMsoNormal><SPAN style="FONT-SIZE: 11pt">I have 2 PRI’s on one MGCP GW and 2 more on another MCCP GW. I have set them up identical.</SPAN></P></DIV>
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<P class=ecxMsoNormal><SPAN style="FONT-SIZE: 11pt"> </SPAN></P></DIV>
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<P class=ecxMsoNormal><SPAN style="FONT-SIZE: 11pt">All 4 PRI’s are part of the same RG.</SPAN></P></DIV>
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<P class=ecxMsoNormal><SPAN style="FONT-SIZE: 11pt"> </SPAN></P></DIV>
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<P class=ecxMsoNormal><SPAN style="FONT-SIZE: 11pt">We have a toll free number from a provider that forwards to a number in our DID range. After the call comes in it is then forwarded to an international number.</SPAN></P></DIV>
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<P class=ecxMsoNormal><SPAN style="FONT-SIZE: 11pt"> </SPAN></P></DIV>
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<P class=ecxMsoNormal><SPAN style="FONT-SIZE: 11pt">888 Incoming number </SPAN><SPAN style="FONT-FAMILY: Wingdings; FONT-SIZE: 11pt">à</SPAN><SPAN style="FONT-SIZE: 11pt"> forwarded to extension in our DID range</SPAN><SPAN style="FONT-FAMILY: Wingdings; FONT-SIZE: 11pt">à</SPAN><SPAN style="FONT-SIZE: 11pt"> this extension is CF to a international number</SPAN></P></DIV>
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<P class=ecxMsoNormal><SPAN style="FONT-SIZE: 11pt"> </SPAN></P></DIV>
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<P class=ecxMsoNormal><SPAN style="FONT-SIZE: 11pt"> On one of the gateways if I set the ‘Calling Party Selection ‘ to ‘Last Redirect Number(external) the call goes through. If I leave it set on ‘Originate’ the call fails and this is what I see in the debug:</SPAN></P></DIV>
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<P class=ecxMsoNormal><SPAN style="FONT-SIZE: 11pt"> </SPAN></P></DIV>
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<P class=ecxMsoNormal><SPAN style="FONT-SIZE: 11pt">Aug 3 16:40:39.553: ISDN Se0/0/1:23 Q931: TX -> CONNECT_ACK pd = 8 callref = 0x000E</SPAN></P></DIV>
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<P class=ecxMsoNormal><SPAN style="FONT-SIZE: 11pt">Aug 3 16:40:56.937: ISDN Se0/0/0:23 Q931: TX -> SETUP pd = 8 callref = 0x0010</SPAN></P></DIV>
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<P class=ecxMsoNormal><SPAN style="FONT-SIZE: 11pt"> Bearer Capability i = 0x8090A2</SPAN></P></DIV>
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<P class=ecxMsoNormal><SPAN style="FONT-SIZE: 11pt"> Standard = CCITT</SPAN></P></DIV>
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<P class=ecxMsoNormal><SPAN style="FONT-SIZE: 11pt"> Transfer Capability = Speech </SPAN></P></DIV>
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<P class=ecxMsoNormal><SPAN style="FONT-SIZE: 11pt"> Transfer Mode = Circuit</SPAN></P></DIV>
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<P class=ecxMsoNormal><SPAN style="FONT-SIZE: 11pt"> Transfer Rate = 64 kbit/s</SPAN></P></DIV>
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<P class=ecxMsoNormal><SPAN style="FONT-SIZE: 11pt"> Channel ID i = 0xA98396</SPAN></P></DIV>
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<P class=ecxMsoNormal><SPAN style="FONT-SIZE: 11pt"> Exclusive, Channel 22</SPAN></P></DIV>
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<P class=ecxMsoNormal><B><SPAN style="FONT-SIZE: 11pt"> Calling Party Number i = 0x2183, '<SPAN style="BACKGROUND: yellow">91</SPAN>650743XXXX'</SPAN></B></P></DIV>
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<P class=ecxMsoNormal><SPAN style="FONT-SIZE: 11pt"> Plan:ISDN, Type:National</SPAN></P></DIV>
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<P class=ecxMsoNormal><SPAN style="FONT-SIZE: 11pt"> Called Party Number i = 0x80, '01144208814XXXX'</SPAN></P></DIV>
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<P class=ecxMsoNormal><SPAN style="FONT-SIZE: 11pt"> Plan:Unknown, Type:Unknown</SPAN></P></DIV>
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<P class=ecxMsoNormal><SPAN style="FONT-SIZE: 11pt">Aug 3 16:40:57.057: ISDN Se0/0/0:23 Q931: RX <- CALL_PROC pd = 8 callref = 0x8010</SPAN></P></DIV>
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<P class=ecxMsoNormal><SPAN style="FONT-SIZE: 11pt"> Channel ID i = 0xA98396</SPAN></P></DIV>
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<P class=ecxMsoNormal><SPAN style="FONT-SIZE: 11pt"> Exclusive, Channel 22</SPAN></P></DIV>
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<P class=ecxMsoNormal><B><SPAN style="BACKGROUND: yellow; FONT-SIZE: 11pt">a 91 is added to the Calling Party Number</SPAN></B><SPAN style="FONT-SIZE: 11pt">, so the call fails. It only does this on one of the Gateways. On the other the ‘Originator’ setting works fine.</SPAN></P></DIV>
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<P class=ecxMsoNormal><SPAN style="FONT-SIZE: 11pt"> </SPAN></P></DIV>
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<P class=ecxMsoNormal><SPAN style="FONT-SIZE: 11pt">I can’t figure out where this 91 is coming from and why it would only come on one gateway and not the other.</SPAN></P></DIV>
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<P class=ecxMsoNormal><SPAN style="FONT-SIZE: 11pt"> </SPAN></P></DIV>
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<P class=ecxMsoNormal><SPAN style="FONT-SIZE: 11pt">Any ideas?</SPAN></P></DIV>
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<P class=ecxMsoNormal><SPAN style="FONT-SIZE: 11pt"> </SPAN></P></DIV>
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<P class=ecxMsoNormal><SPAN style="FONT-SIZE: 11pt">-Monica</SPAN></P></DIV>
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<P class=ecxMsoNormal><B><SPAN style="COLOR: #1f497d; FONT-SIZE: 10pt"> </SPAN></B></P></DIV></DIV>
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