<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
<meta content="text/html;charset=ISO-8859-1" http-equiv="Content-Type">
</head>
<body bgcolor="#ffffff" text="#000000">
Was it an inbound call or an outbound call? The direction of the call
determines who is the 'destination'. The destination definitely threw
the error based on the information below. Temp fail mid call usually
means either:<br>
* origination, destination, or transit device(mtp,..) unregistered and
call was eligible for call preservation (h.323?)<br>
* if it is h.323 then a device such as a firewall inspecting and then
terminating the idle h.245 session would certainly cause this user
experience. Watch out for "CSCsq17141 CUCM - Allow TCP KeepAlives
for H.323 should enable H.245 TCP KAs also" as before this change only
h.225 TCP session used keepalives with the service parameter enabled.
If it is h.323 then comments from CSCte10813 and CSCsm26355 identify
key strings in CM traces.<br>
<br>
/Wes<br>
<br>
On Monday, August 09, 2010 12:47:24 PM, Scott Voll
<a class="moz-txt-link-rfc2396E" href="mailto:svoll.voip@gmail.com"><svoll.voip@gmail.com></a> wrote:<br>
<blockquote
cite="mid:AANLkTik3L3jt4CmK+=yWo6SUUTh7qsjaBtYtLhyeqRM7@mail.gmail.com"
type="cite">So user states that she is talking to customer. She hears
some kind of MoH then the call gets disconnected. She doesn't think
it's our MoH but this has happened to her before.
<div><br>
</div>
<div>I look at the CDRs and I find the call and I have a value 41 =
Temp failure on the DestCause_Value.</div>
<div><br>
</div>
<div>I show a value 12 = normal device clear for
DestCallTerminationOnBehalfOf.</div>
<div><br>
</div>
<div>I'm not sure if this is on my side or not. What other stuff
should I be looking at?</div>
<div><br>
</div>
<div>Scott</div>
<pre wrap="">
<hr size="4" width="90%">
_______________________________________________
cisco-voip mailing list
<a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>
<a class="moz-txt-link-freetext" href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a>
</pre>
</blockquote>
<br>
</body>
</html>