<html><body bgcolor="#FFFFFF"><div>Yep I want the CH to front it unless there's another way. I thought you could just set a Transfer with release to switch on the Standard or maybe you record a blank greeting. Just trying to remember.</div><div><br></div><div>Time of Day could work but haven't used that before. </div><div><br>Thanks,<div>Jobe</div></div><div><br>On Aug 10, 2010, at 7:38 PM, Scott Voll <<a href="mailto:svoll.voip@gmail.com">svoll.voip@gmail.com</a>> wrote:<br><br></div><div></div><blockquote type="cite"><div>yes, but the phone will still ring. or did I miss that the CH will front the call?<div><br></div><div>Scott<br><br><div class="gmail_quote">On Tue, Aug 10, 2010 at 4:11 PM, Mac GroupStudy <span dir="ltr"><<a href="mailto:mac.groupstudy@gmail.com"><a href="mailto:mac.groupstudy@gmail.com">mac.groupstudy@gmail.com</a></a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">It has been a while but can't you just create a weekday schedule for 8-5 (or whatever the days and times are) and have that handler answer between those hours (based on the schedule being applied to it) and have a closed greeting the other hours?<div>
<br></div><div><font color="#888888">Mac</font><div><div></div><div class="h5"><br><br><div class="gmail_quote">On Tue, Aug 10, 2010 at 10:23 AM, Scott Voll <span dir="ltr"><<a href="mailto:svoll.voip@gmail.com" target="_blank"><a href="mailto:svoll.voip@gmail.com">svoll.voip@gmail.com</a></a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
the Please wait while I transfer your call is a check box on the transfer rule for the greeting.<div><br></div><div>As for the time stuff...... I don't see how to do it in UC. Might be there and I'm just missing it.</div>
<div><br></div><div>you could always do Time of day routing in CM and translate it to a different extension for night time service.</div><div><br></div><div>As with Cisco.... there's always multiple ways to skin the cat.</div>
<div><br></div><div>YMMV</div><div><br></div><div><font color="#888888">Scott<br><br></font><div class="gmail_quote"><div><div></div><div>On Tue, Aug 10, 2010 at 6:39 AM, <span dir="ltr"><<a href="mailto:jobe@gates-tribe.com" target="_blank"><a href="mailto:jobe@gates-tribe.com">jobe@gates-tribe.com</a></a>></span> wrote:<br>
</div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div></div><div><div><span style="font-family:Verdana;color:#000000;font-size:10pt"><div>I've done this in the past but can't remember the trick. I want to have the call come into the operator between say 8-5 after 5 it should play a closed message and not ring the phone. So I was trying to setup a Call Handler and have it do a transfer to the operator if it's between 8-5 and I can't get it to work. I thought you just setup the Transfer Rules. I also don't want it to play "Wait while I transfer your call" and I don't remember how to get rid of that either.</div>
<div><br></div><div>Any ideas would be appreciated.<br></div><div><br></div><div><br></div><div>Thanks,</div><div>Jobe<br></div></span></div>
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