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Thanks for the screen shot, very helpful.<br>
<br>
I am not aware of any way to change Forward -> Fwd.<br>
<br>
You may be able to affect what is displayed when a call is forwarded. 2
possibilities come to mind:<br>
1. Disable redirecting number delivery on the gateway configuration
page in CM. CM may ignore the extra call information from the gateway.<br>
2. On the line configuration page you can select what information to
display in case of a forward. modify those parameters.<br>
<img src="cid:part1.05020807.06000603@cisco.com" alt=""><br>
<br>
/Wes<br>
<br>
On Monday, August 09, 2010 5:07:56 PM, Norton, Mike
<a class="moz-txt-link-rfc2396E" href="mailto:mikenorton@pwsd76.ab.ca"><mikenorton@pwsd76.ab.ca></a> wrote:<br>
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<p class="MsoNormal">Is there a way to make the phone display not
show “Forward”
when an incoming call has been forwarded from somewhere else? On the
7940, it
just said “Fwd” which was tolerable, but on the 7941 and 7942 it
says the whole word “Forward” which uses up way too much of the
screen real estate. See what I mean: <a class="moz-txt-link-freetext" href="http://imgur.com/dnXAC.jpg">http://imgur.com/dnXAC.jpg</a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Alternatively, if there is no phone setting for
the display
of Forward, is there a way to block it at the gateway/CUCM? Most of my
remote
sites cannot have their main numbers ported to our PRIs (due to being
on
different COs in different municipalities), so they have a POTS number
which
the telco call-forwards to a “secret” DID on my PRI at HQ. The
callee has no need to know about the call forwarding. When the call
comes in
the PRI, it comes into the gateway with “Original Called Number i =
'A',
0x000F81” in the setup messages, which appears to be what triggers the
phone
to display Forward. Gateway is MGCP.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">-- <o:p></o:p></p>
<p class="MsoNormal">Mike Norton<o:p></o:p></p>
<p class="MsoNormal">I.T. Support<o:p></o:p></p>
<p class="MsoNormal">Peace Wapiti School Division No. 76<o:p></o:p></p>
<p class="MsoNormal">Helpdesk: 780-831-3080<o:p></o:p></p>
<p class="MsoNormal">Direct: 780-831-3076<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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