<html><body bgcolor="#FFFFFF"><div>That's basically how I made it work. I have it set to on the standard greeting to go to another call handler which is forwarded to the operator the on the closed greeting just plays the closed message. It works but you hear a second of MoH on the xfer not the cleanest but it works.<br><br>Thanks,<div>Jobe</div></div><div><br>On Aug 12, 2010, at 10:04 AM, Faye Day <<a href="mailto:fday@wilson-co.com">fday@wilson-co.com</a>> wrote:<br><br></div><div></div><blockquote type="cite"><div>
<div class="Section1">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
mso-bidi-font-family:"Times New Roman";color:#1F497D">Why not just create an
After Hours call handler with whatever after hours message you wish, set the <span class="SpellE">xfer</span> directly to the greeting, release to switch, then set
the after greeting action to “send caller to Hang up”? Callers call in, hear
one ring, call handler plays, system hangs up.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
mso-bidi-font-family:"Times New Roman";color:#1F497D"><o:p> </o:p></span></p>
<div>
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mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";
color:#1F497D;mso-no-proof:yes">Faye Day</span></b><span style="font-size:11.0pt;
font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman";
mso-bidi-font-family:"Times New Roman";color:#1F497D;mso-no-proof:yes"><o:p></o:p></span></p>
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mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";
color:#1F497D;mso-no-proof:yes"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial Black","sans-serif";
mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";
color:#1F497D;mso-no-proof:yes">Wilson County Technology Services</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";
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mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";
color:#1F497D;mso-no-proof:yes"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";
mso-fareast-font-family:"Times New Roman";color:#1F497D;mso-no-proof:yes">Opinions
in this message may not represent the policy of Wilson County. Email
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business, is subject to the North Carolina Public Records Law and may be
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</div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
mso-bidi-font-family:"Times New Roman";color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";
mso-fareast-font-family:"Times New Roman"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-font-family:
"Times New Roman""> <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b><span class="SpellE">Jobe</span> Gates<br>
<b>Sent:</b> Tuesday, August 10, 2010 7:54 PM<br>
<b>To:</b> Scott <span class="SpellE">Voll</span><br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net"><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></a><br>
<b>Subject:</b> Re: [<span class="SpellE">cisco-voip</span>] UCON Call Handler<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal"><span style="mso-fareast-font-family:"Times New Roman"">Yep
I want the CH to front it unless there's another way. I thought you could
just set a Transfer with release to switch on the Standard or maybe you record
a blank greeting. Just trying to remember.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="mso-fareast-font-family:"Times New Roman""><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="mso-fareast-font-family:"Times New Roman"">Time
of Day could work but haven't used that before. <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="mso-fareast-font-family:"Times New Roman""><br>
Thanks,<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span class="SpellE"><span style="mso-fareast-font-family:
"Times New Roman"">Jobe</span></span><span style="mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
</div>
</div>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="mso-fareast-font-family:
"Times New Roman""><br>
On Aug 10, 2010, at 7:38 PM, Scott <span class="SpellE">Voll</span> <<a href="mailto:svoll.voip@gmail.com"><a href="mailto:svoll.voip@gmail.com">svoll.voip@gmail.com</a></a>> wrote:<o:p></o:p></span></p>
</div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<p class="MsoNormal"><span style="mso-fareast-font-family:"Times New Roman"">yes,
but the phone will still ring. or did I miss that the CH will front the
call?<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="mso-fareast-font-family:"Times New Roman""><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="mso-fareast-font-family:
"Times New Roman"">Scott<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="mso-fareast-font-family:"Times New Roman"">On
Tue, Aug 10, 2010 at 4:11 PM, Mac <span class="SpellE">GroupStudy</span> <<a href="mailto:mac.groupstudy@gmail.com"><a href="mailto:mac.groupstudy@gmail.com">mac.groupstudy@gmail.com</a></a>> wrote:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-font-family:"Times New Roman"">It
has been a while but can't you just create a weekday schedule for 8-5 (or whatever
the days and times are) and have that handler answer between those hours (based
on the schedule being applied to it) and have a closed greeting the other
hours?<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="mso-fareast-font-family:"Times New Roman""><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="mso-fareast-font-family:"Times New Roman";
color:#888888">Mac</span><span style="mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
<div>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="mso-fareast-font-family:
"Times New Roman""><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="mso-fareast-font-family:"Times New Roman"">On
Tue, Aug 10, 2010 at 10:23 AM, Scott <span class="SpellE">Voll</span> <<a href="mailto:svoll.voip@gmail.com"><a href="mailto:svoll.voip@gmail.com">svoll.voip@gmail.com</a></a>> wrote:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-font-family:"Times New Roman"">the
Please wait while I transfer your call is a check box on the transfer rule for
the greeting.<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="mso-fareast-font-family:"Times New Roman""><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="mso-fareast-font-family:"Times New Roman"">As
for the time stuff...... I don't see how to do it in UC. Might be there
and I'm just missing it.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="mso-fareast-font-family:"Times New Roman""><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="mso-fareast-font-family:"Times New Roman"">you could
always do Time of day routing in CM and translate it to a different extension
for night time service.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="mso-fareast-font-family:"Times New Roman""><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="mso-fareast-font-family:"Times New Roman"">As
with Cisco.... there's always multiple ways to skin the cat.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="mso-fareast-font-family:"Times New Roman""><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="mso-fareast-font-family:"Times New Roman"">YMMV<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="mso-fareast-font-family:"Times New Roman""><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="mso-fareast-font-family:
"Times New Roman";color:#888888">Scott</span><span style="mso-fareast-font-family:
"Times New Roman""><o:p></o:p></span></p>
<div>
<div>
<div>
<p class="MsoNormal"><span style="mso-fareast-font-family:"Times New Roman"">On
Tue, Aug 10, 2010 at 6:39 AM, <<a href="mailto:jobe@gates-tribe.com"><a href="mailto:jobe@gates-tribe.com">jobe@gates-tribe.com</a></a>>
wrote:<o:p></o:p></span></p>
</div>
</div>
<blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;mso-border-left-alt:
solid #CCCCCC .75pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-top:
5.0pt;margin-right:0in;margin-bottom:5.0pt">
<div>
<div>
<div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";
mso-fareast-font-family:"Times New Roman";color:black">I've done this in the
past but can't remember the trick. I want to have the call come into the
operator between say 8-5 after 5 it should play a closed message and not ring
the phone. So I was trying to setup a Call Handler and have it do a
transfer to the operator if it's between 8-5 and I can't get it to work.
I thought you just setup the Transfer Rules. I also don't want it to play
"Wait while I transfer your call" and I don't remember how to get rid
of that either.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";
mso-fareast-font-family:"Times New Roman";color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";
mso-fareast-font-family:"Times New Roman";color:black">Any ideas would be
appreciated.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";
mso-fareast-font-family:"Times New Roman";color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";
mso-fareast-font-family:"Times New Roman";color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";
mso-fareast-font-family:"Times New Roman";color:black">Thanks,<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span class="SpellE"><span style="font-size:10.0pt;font-family:
"Verdana","sans-serif";mso-fareast-font-family:"Times New Roman";color:black">Jobe</span></span><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";mso-fareast-font-family:
"Times New Roman";color:black"><o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span style="mso-fareast-font-family:"Times New Roman""><o:p> </o:p></span></p>
</div>
</div>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="mso-fareast-font-family:
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</blockquote>
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<p class="MsoNormal"><span style="mso-fareast-font-family:"Times New Roman""><o:p> </o:p></span></p>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="mso-fareast-font-family:
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<p class="MsoNormal"><span style="mso-fareast-font-family:"Times New Roman""><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="mso-fareast-font-family:"Times New Roman""><o:p> </o:p></span></p>
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</div>
</blockquote>
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