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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I’ve had this before with CUE 8x, quick fix I came up with was rebooting the CUE (this is assuming everything is configured correctly).<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>You should be able to debug cue jtpai traffic, I had to do this a couple months ago, I don’t think the commands were exact as below;<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a0080250d90.shtml#jtapi">http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a0080250d90.shtml#jtapi</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Lelio Fulgenzi<br><b>Sent:</b> Friday, August 13, 2010 11:31 AM<br><b>To:</b> voyp list<br><b>Subject:</b> [cisco-voip] CUE v7.1.2 + CUCM v7.1.5b.SU2<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>Having a weird problem in getting my CUE box working w/ v7.1.5bSU2.<br><br>Under CallManager configuration, I get a successful web login with the admin user, but the JTAPI user login is unsuccessful. When I go the the CTI ports screen in CUE, I see the one port that is available to that JTAPI user.<br><br>I have assigned the JTAP user the CTI route point and CTI port under device association and have assigned them the "standard CTI enabled" group/role.<br><br>CTI ports are registering, but CTI Route Points are not.<br><br>What am I doing wrong?<br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>Cooking with unix is easy. You just sed it and forget it. <br> - LFJ (with apologies to Mr. Popeil)<br><br><o:p></o:p></span></p></div></div></body></html><HTML><BODY><P><hr size=1></P>
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