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<p class=MsoNormal>Dear all;<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I have this wired problem with CUCM 6.1.4…this morning I converted
the cluster to secure mode using 2 e-tokens from Cisco then I restarted the
whole cluster….after a while a phone restarted and the phone did not go alive
again…after investigation I found the following errors on the phone page<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal style='text-indent:.5in'>13:25:11 31: Name=SEP0024C4FE6616
Load= SCCP42.8-5-4S File Auth Fail: CTFFile.tlv<o:p></o:p></p>
<p class=MsoNormal> 13:25:11 9: Name=SEP0024C4FE6616 Load=
SCCP42.8-5-4S TFTP Error<o:p></o:p></p>
<p class=MsoNormal> 13:25:11 20: Name=SEP0024C4FE6616 Load=
SCCP42.8-5-4S Last=Phone-Keypad<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I tried to run the CTL client again but it gives me message
that the CTL file is corrupted….and when I select to update the CTL file it
give me an error saying to use the same Etokens that I used to create the CTL
file “although they are the same”.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>As a workaround I restart the tftp service and the phone
boot normally; if the phone is restarted for any reason it hangs again with the
same error.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Any ideas?<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal style='background:white'><span style='font-size:10.0pt'>
</span><span style='font-size:10.5pt'>Best Regards;<o:p></o:p></span></p>
<p class=MsoNormal style='background:white'><span style='font-size:10.5pt'>
Ahmed Elnagar<o:p></o:p></span></p>
<p class=MsoNormal style='background:white'><span style='font-size:10.5pt'>
Senior Network PS Engineer<o:p></o:p></span></p>
<p class=MsoNormal style='background:white'><span style='font-size:10.5pt'><o:p> </o:p></span></p>
<p class=MsoNormal style='background:white'><span style='font-size:10.5pt'><img
width=106 height=47 id="Picture_x0020_1"
src="cid:image001.jpg@01CB3D49.E53DA340" alt=untitled><o:p></o:p></span></p>
<p class=MsoNormal style='background:white'><span style='font-size:10.5pt'>
RAYA Building El Motamiez District, 6th of October, Egypt <o:p></o:p></span></p>
<p class=MsoNormal style='background:white'><span style='font-size:10.5pt'><o:p> </o:p></span></p>
<p class=MsoNormal style='background:white'><span style='font-size:10.5pt'>
Mob: +2019-0016211<o:p></o:p></span></p>
<p class=MsoNormal style='background:white'><span style='font-size:10.5pt'>
Phone: +202 3827 6000 Ext.2475<o:p></o:p></span></p>
<p class=MsoNormal style='background:white'><span style='font-size:10.5pt'>
Website: <a href="http://www.rayacorp.com/"><span style='color:blue'>www.rayacorp.com</span></a><o:p></o:p></span></p>
<p class=MsoNormal style='background:white'><span style='font-size:10.5pt'>
E-mail: <a href="mailto:ahmed_elnagar@rayacorp.com"><span style='color:blue'>ahmed_elnagar@rayacorp.com</span></a><o:p></o:p></span></p>
<p class=MsoNormal style='background:white'><span style='font-size:10.5pt'>
CCIE#24697 (Voice)<o:p></o:p></span></p>
<p class=MsoNormal style='background:white'><span style='font-size:10.5pt'> <img
border=0 width=63 height=63 id="Picture_x0020_0"
src="cid:image002.jpg@01CB3D49.E53DA340" alt="ccie_voice_large.gif"><o:p></o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
</div>
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