<div><br></div><div>Not sure what your trying to achieve here, are you trying to transfer an active call while another call arrives? Just that you mention transfer and call forward in the same sentence?</div><div><br></div>
<div>If you are on a call when a call arrives the phone focuses on that new call so your phones softkey template changes to "ring in" layout. All you need to do is use the arrows on your phone to focus on the active call which will then bring back the "connected" softkey layout. Then you can transfer the call.</div>
<br><br><div class="gmail_quote">On Wed, Aug 18, 2010 at 7:16 AM, Loren.Gray <span dir="ltr"><<a href="mailto:Loren.Gray@twinriversusd.org">Loren.Gray@twinriversusd.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<div lang="EN-US" link="blue" vlink="purple">
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<p class="MsoNormal">I have a user that receives a high call volume. This user is
trying to transfer calls but when the user is receiving another call they do
not have the call forward softkey.</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Do you have any recommendations?</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Loren Gray</p>
<p class="MsoNormal">Network Specialist</p>
<p class="MsoNormal">Twin Rivers Unified School District</p>
<p class="MsoNormal">Sacramento, CA 95652</p>
<p class="MsoNormal">916-286-5150</p>
<p class="MsoNormal"> </p>
</div>
</div>
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