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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>I’m in the process of upgrading a client from 4.1.3 to 8.0.3. We have/had approx. 60 users/phones on the old 4.1.3 system and we overpurchased 140 “users” for UCM8. I uploaded my license and it only shows 140 “units” authorized. The UCM8 license unit report shows I have 250 “units” used – and based on the license unit calculator it is still calculating “units” based on 4 units for a 7940, etc. So I’m 110 “units” short. I’m on hold with TAC licensing arguing that it doesn’t make sense that 1 user = 1 dlu.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Is there not some calculation of each user license = 4 DLUs or each user = 6 DLUs? This doesn’t make sense.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Go0se<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>My blog:<o:p></o:p></p><p class=MsoNormal><a href="http://atc.go0se.com">http://atc.go0se.com</a><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>--------------------------------------------<o:p></o:p></p><p class=MsoNormal>Help Hopegivers International<o:p></o:p></p><p class=MsoNormal>Feed the orphans of Haiti and India<o:p></o:p></p><p class=MsoNormal><a href="http://www.hopegivers.org">http://www.hopegivers.org</a><o:p></o:p></p><p class=MsoNormal>--------------------------------------------<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>