have an employee that states when she tries to transfer if someone transfers a call to her at the same time it connects the two (external) calls. almost like a join.<div><br></div><div>I'm looking through the CDR's to find the call. Not sure if this is the call, but I'm seeing a DestCause_Value of 126 which is Call split (cisco Specific).</div>
<div><br></div><div>Any ideas?</div><div><br></div><div>I'm going to gather the traces from the CM's and open a TAC case but wanted to start here.</div><div><br></div><div>TIA</div><div><br></div><div>Scott</div>