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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Sounds like a router or VPN device somewhere is queueing some
RTP. It will take some investigation to figure out where its queueing though. I
would start with getting a full list of L3 hops from the VPN user&#8217;s computer to
the phone you are testing with. And then start getting some packet captures
from both sides and see what they look like. They you can start moving the
captures inward in the topology and see which device is doing it. If it turns
out to be the Internets, then you might be SOL. But there is a possibility you
are missing some QOS somewhere that is just causing it to queue the RTP. This
is why RTP requires express forwarding (EF) so that it doesn&#8217;t get queued.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>+Chris<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Scott Voll<br>
<b>Sent:</b> Monday, August 23, 2010 5:02 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] talking normally then way fast<o:p></o:p></span></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>This has got us stumped.<o:p></o:p></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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<p class=MsoNormal>CM 4.2 and Softphone user from home over VPN.<o:p></o:p></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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<p class=MsoNormal>User calls because she is having soft phone issues.
&nbsp;Leave us a VM. &nbsp;for about 25 seconds the vm is normal speed.
&nbsp;Then the last few seconds are condensed into 1 sec.<o:p></o:p></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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<p class=MsoNormal>Call her back. &nbsp;Real time audio has some of the same
issues. &nbsp;Talking fine, then dead air and then a super fast talk.<o:p></o:p></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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<p class=MsoNormal>Seems like maybe there is some kind of software on her box
that is storing and forwarding packets. &nbsp;Anyone else ever see this?<o:p></o:p></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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<p class=MsoNormal>I would be happy to forward off line to hear it. &nbsp;We
are idealess.<o:p></o:p></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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<p class=MsoNormal>Thanks<o:p></o:p></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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<p class=MsoNormal>Scott<o:p></o:p></p>

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