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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>I had the same issue, the login that goes to the callmanager to get the list of users does not have an AXL permission. Give it AXL permissions and everything will work. If you have an admin login use that to test it out with and it will work to. <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Courier New";color:#1F497D'>Neal Haas<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p> </o:p></span></p></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Peer Kohlstetter<br><b>Sent:</b> Saturday, August 21, 2010 9:35 AM<br><b>To:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> [cisco-voip] Cisco Unified Department Attendant Console - no entry in internal directory - support via WebEx requested<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hi,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>We have build up a demo installation of the new Cisco Unified Department Attendant Console (CUDAC) with our Callmanager 6.1.<o:p></o:p></p><p class=MsoNormal>We can handle calls and we can use the queue.<o:p></o:p></p><p class=MsoNormal>But we still have the problem that we can not see any entrees in the internal directory. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Cisco is not giving us support because it’s a demo version and we have not bought it until yet. Before we can buy it, we have to show our customer the demo. <span style='font-family:Wingdings'>L</span><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Is somebody out there that can give us a hint what to check if the internal directory is not filed up?<o:p></o:p></p><p class=MsoNormal>We are also interested in buying one or two support hours via a webex session from somebody that has experience with the new Attendant Console.<o:p></o:p></p><p class=MsoNormal>If you can help us, you can mail directly to <a href="mailto:kohlstetter@blue-networks.de">kohlstetter@blue-networks.de</a><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks and best regards,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Peer<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=DE><o:p> </o:p></span></p></div></body></html>