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Jonathan,<br>
<br>
The bug is updated, it will take ~24 hours to display on Cisco.com.
CiscoCM1 is the only change I am aware of so far though the boot
sequence is maybe not as consistent as it could be between phone models.<br>
<br>
I do not know of any way of automatically clearing that information.
It would be good to open a TAC case and provide information of how you
received these phones. There does appear to be an issue in QA or MFG
if you received devices that still retain pre-existing configuration.<br>
<br>
/Wes<br>
<br>
Madziarczyk, Jonathan wrote:
<blockquote
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<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">Awesome….never
saw this message
before </span></font><font color="navy" face="Wingdings" size="2"><span
style="font-size: 10pt; font-family: Wingdings; color: navy;">J</span></font><font
color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"><o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">I assume
that “Remove support for
CiscoCM1” was the only notable change listed in that super secret bug?<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font color="red" face="Times New Roman" size="3"><span
style="font-size: 12pt; color: red;">Dear valued Cisco Bug Toolkit
customer, the
bug ID CSCsb56599 you searched contains proprietary information that
cannot be
disclosed at this time; therefore, we are unable to display the bug
details.
Please note it is our policy to make all externally-facing bugs
available in
Bug Toolkit to best assist our customers. As a result, the system
administrators have been automatically alerted to the problem.<br>
<br>
While we are working to resolve this issue, we invite you to reach out
to the
experts on the <a moz-do-not-send="true"
href="https://supportforums.cisco.com/community/netpro/idea-center/btk"
target="_blank">Bug Toolkit Support Community</a>. You may find
answers there
to your Bug Toolkit questions, or post your feedback on our forum as
well.
Thank you. <br>
<br>
Note: Some product enhancement requests and documentation bugs may not
be
available in Bug Toolkit.</span></font><font color="navy" face="Arial"
size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"><o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">It sounds
like hardcoded TFTP servers on
phones is a somewhat common experience. Is there a procedure for
wiping the phone,
or should I continue to **# and delete the record when I find it on
phones?...or
is there a better way that doesn’t require menu navigation?<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">JM<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"><o:p> </o:p></span></font></p>
<div>
<div class="MsoNormal" style="text-align: center;" align="center"><font
color="black" face="Times New Roman" size="3"><span
style="font-size: 12pt; color: windowtext;">
<hr tabindex="-1" align="center" size="2" width="100%"></span></font></div>
<p class="MsoNormal"><b><font color="black" face="Tahoma" size="2"><span
style="font-size: 10pt; font-family: Tahoma; color: windowtext; font-weight: bold;">From:</span></font></b><font
color="black" face="Tahoma" size="2"><span
style="font-size: 10pt; font-family: Tahoma; color: windowtext;"> Wes
Sisk [<a class="moz-txt-link-freetext" href="mailto:wsisk@cisco.com">mailto:wsisk@cisco.com</a>] <br>
<b><span style="font-weight: bold;">Sent:</span></b> Tuesday, August
24, 2010
2:15 PM<br>
<b><span style="font-weight: bold;">To:</span></b> <st1:PersonName
w:st="on">Madziarczyk, Jonathan</st1:PersonName><br>
<b><span style="font-weight: bold;">Cc:</span></b>
<a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b><span style="font-weight: bold;">Subject:</span></b> Re:
[cisco-voip] 7911s
coming with hardcoded tftp server?</span></font><font color="black"><span
style="color: windowtext;"><o:p></o:p></span></font></p>
</div>
<p class="MsoNormal"><font color="black" face="Times New Roman"
size="3"><span style="font-size: 12pt;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font color="black" face="Times New Roman"
size="3"><span style="font-size: 12pt;">Yes, <br>
<br>
Newer devices do not use the same TFTP/CM resolution sequence that
older
devices did:<br>
CSCsb56599 Remove support for CiscoCM1 <br>
<br>
/Wes<br>
<br>
<st1:PersonName w:st="on">Madziarczyk, Jonathan</st1:PersonName>
wrote: <o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"><u1:SmartTagType
namespaceuri="urn:schemas-microsoft-com:office:smarttags"
name="PersonName"></u1:SmartTagType>Thanks
Brian,<u1:p></u1:p></span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"><u1:p> </u1:p></span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">Unfortunately
that option doesn’t
seem to overwrite what’s hardcoded on the phone. We already have
option 150 set up on the DHCP server to alleviate the problem that
occurs with
option 66 and PXE boot on PCs on the same subnet as the phones (not
recommended, I know, but some things we can’t fix as easily as others).<u1:p></u1:p></span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"><u1:p> </u1:p></span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">JM<u1:p></u1:p></span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"><u1:p> </u1:p></span></font><o:p></o:p></p>
<div>
<div class="MsoNormal" style="text-align: center;" align="center"><font
color="black" face="Times New Roman" size="3"><span
style="font-size: 12pt;">
<hr tabindex="-1" align="center" size="2" width="100%"></span></font></div>
<p class="MsoNormal"><b><font color="black" face="Tahoma" size="2"><span
style="font-size: 10pt; font-family: Tahoma; font-weight: bold;">From:</span></font></b><font
face="Tahoma" size="2"><span
style="font-size: 10pt; font-family: Tahoma;"> Brian
Schultz [<a moz-do-not-send="true" href="mailto:bms314@gmail.com">mailto:bms314@gmail.com</a>]
<br>
<b><span style="font-weight: bold;">Sent:</span></b> Tuesday, August
24, 2010
11:31 AM<br>
<b><span style="font-weight: bold;">To:</span></b> <st1:PersonName
u2:st="on"><st1:PersonName w:st="on">Madziarczyk, Jonathan</st1:PersonName></st1:PersonName><br>
<b><span style="font-weight: bold;">Cc:</span></b> <a
moz-do-not-send="true" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b><span style="font-weight: bold;">Subject:</span></b> Re:
[cisco-voip] 7911s
coming with hardcoded tftp server?</span></font><u1:p></u1:p><o:p></o:p></p>
</div>
<p class="MsoNormal"><font color="black" face="Times New Roman"
size="3"><span style="font-size: 12pt;"><u1:p> </u1:p><o:p></o:p></span></font></p>
<p class="MsoNormal" style="margin-bottom: 12pt;"><font color="black"
face="Times New Roman" size="3"><span style="font-size: 12pt;">I had a
similar problem
with 7925 phones. I had to configure option 66 in my DHCP server and
then
they worked fine. <br>
<br>
Brian<br>
<br>
<br>
<o:p></o:p></span></font></p>
<u1:p></u1:p>
<div>
<p class="MsoNormal"><font color="black" face="Times New Roman"
size="3"><span style="font-size: 12pt;">On Tue, Aug 24, 2010 at 11:20
AM, <st1:PersonName u2:st="on"><st1:PersonName w:st="on">Madziarczyk,
Jonathan</st1:PersonName></st1:PersonName> <<a
href="mailto:JMad@cityofevanston.org" moz-do-not-send="true">JMad@cityofevanston.org</a>>
wrote:<u1:p></u1:p><o:p></o:p></span></font></p>
<div link="blue" vlink="purple">
<div>
<p class="MsoNormal"><font color="black" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;">So I just got a batch of
7911G phones in and they
wouldn’t register to save their lives.</span></font><u1:p></u1:p><o:p></o:p></p>
<p class="MsoNormal"><font color="black" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;"> </span></font><u1:p></u1:p><o:p></o:p></p>
<p class="MsoNormal"><font color="black" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;">After some investigation
I found that they were all
set with a hardcoded TFTP server</span></font><u1:p></u1:p><o:p></o:p></p>
<p class="MsoNormal"><font color="black" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;">(Option 8) TFTP Server 1:
131.248.46.128</span></font><u1:p></u1:p><o:p></o:p></p>
<p class="MsoNormal"><font color="black" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;"> </span></font><u1:p></u1:p><o:p></o:p></p>
<p class="MsoNormal"><font color="black" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;">Once I unlocked the phone
(**#) I was able to delete
the entry and the phone autoconfiged and everything works fine now.</span></font><u1:p></u1:p><o:p></o:p></p>
<p class="MsoNormal"><font color="black" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;"> </span></font><u1:p></u1:p><o:p></o:p></p>
<p class="MsoNormal"><font color="black" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;">Has anyone seen this
before? I did an ARIN and
it’s a SE Asian address.</span></font><u1:p></u1:p><o:p></o:p></p>
<p class="MsoNormal"><font color="black" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;"> </span></font><u1:p></u1:p><o:p></o:p></p>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">% APNIC found the following authoritative answer from: <a
href="http://whois.apnic.net" target="_blank" moz-do-not-send="true">whois.apnic.net</a><u1:p></u1:p><o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">% [<a href="http://whois.apnic.net"
target="_blank" moz-do-not-send="true">whois.apnic.net</a> node-2]<u1:p></u1:p><o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">% Whois data copyright terms <a
href="http://www.apnic.net/db/dbcopyright.html" target="_blank"
moz-do-not-send="true">http://www.apnic.net/db/dbcopyright.html</a><u1:p></u1:p><o:p></o:p></span></font></pre>
<pre><b><u><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt; font-weight: bold;">inetnum</span></font></u></b>: 131.248.0.0 - 131.248.255.255<u1:p></u1:p><o:p></o:p></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">netname: CTC-NET<u1:p></u1:p><o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">country: JP<u1:p></u1:p><o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">descr: ITOCHU Techno-Solutions Corporation<u1:p></u1:p><o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">admin-c: <a
href="http://wq.apnic.net/apnic-bin/whois.pl?searchtext=HK64-AP&form_type=advanced"
target="_blank" moz-do-not-send="true">HK64-AP</a><u1:p></u1:p><o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">tech-c: <a
href="http://wq.apnic.net/apnic-bin/whois.pl?searchtext=HK64-AP&form_type=advanced"
target="_blank" moz-do-not-send="true">HK64-AP</a><u1:p></u1:p><o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">status: ASSIGNED PORTABLE<u1:p></u1:p><o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">mnt-by: <a
href="http://wq.apnic.net/apnic-bin/whois.pl?searchtext=MAINT-JPNIC&form_type=advanced"
target="_blank" moz-do-not-send="true">MAINT-JPNIC</a><u1:p></u1:p><o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">mnt-lower: <a
href="http://wq.apnic.net/apnic-bin/whois.pl?searchtext=MAINT-JPNIC&form_type=advanced"
target="_blank" moz-do-not-send="true">MAINT-JPNIC</a><u1:p></u1:p><o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">changed: <a
href="mailto:hm-changed@apnic.net" target="_blank"
moz-do-not-send="true">hm-changed@apnic.net</a> 20050408<u1:p></u1:p><o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">changed: <a
href="mailto:ip-apnic@nic.ad.jp" target="_blank" moz-do-not-send="true">ip-apnic@nic.ad.jp</a> 20070115<u1:p></u1:p><o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">source: APNIC<u1:p></u1:p><o:p></o:p></span></font></pre>
<p class="MsoNormal"><font color="black" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;"> </span></font><u1:p></u1:p><o:p></o:p></p>
<p class="MsoNormal"><font color="black" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;"> </span></font><u1:p></u1:p><o:p></o:p></p>
<p class="MsoNormal"><font color="black" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;">Ideas on what’s going on
here?</span></font><u1:p></u1:p><o:p></o:p></p>
<p class="MsoNormal"><font color="black" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;"> </span></font><u1:p></u1:p><o:p></o:p></p>
<p class="MsoNormal"><font color="black" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;">JM</span></font><u1:p></u1:p><o:p></o:p></p>
</div>
</div>
<p class="MsoNormal" style="margin-bottom: 12pt;"><font color="black"
face="Times New Roman" size="3"><span style="font-size: 12pt;"><br>
_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net" moz-do-not-send="true">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip"
target="_blank" moz-do-not-send="true">https://puck.nether.net/mailman/listinfo/cisco-voip</a><u1:p></u1:p><o:p></o:p></span></font></p>
</div>
<p class="MsoNormal"><font color="black" face="Times New Roman"
size="3"><span style="font-size: 12pt;"><u1:p> </u1:p><o:p></o:p></span></font></p>
<pre wrap=""><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"><o:p> </o:p></span></font></pre>
<pre style="text-align: center;"><font color="black"
face="Courier New" size="2"><span style="font-size: 10pt;">
<hr align="center" size="4" width="90%">
</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"><o:p> </o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">_______________________________________________<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">cisco-voip mailing list<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"><a moz-do-not-send="true"
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"><a moz-do-not-send="true"
href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> <o:p></o:p></span></font></pre>
</div>
<pre wrap="">
<hr size="4" width="90%">
_______________________________________________
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