Bastards.<br><br><div class="gmail_quote">On Tue, Aug 24, 2010 at 6:01 PM, Steve Sarrick <span dir="ltr"><<a href="mailto:ssarrick@drsllc.net">ssarrick@drsllc.net</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
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<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">I ran into the same issue and TAC sent me a new module. The new
one came up with no issues.</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"> </span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt">From:</span></b><span style="font-size:10.0pt">
<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On
Behalf Of </b>Jonathan Charles<br>
<b>Sent:</b> Tuesday, August 24, 2010 6:08 PM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> [cisco-voip] Installing Cisco Unity Express on SRE-700...</span></p>
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<p class="MsoNormal"> </p>
<p class="MsoNormal">So, anyone done this yet?</p>
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<p class="MsoNormal"> </p>
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<p class="MsoNormal">So, from the device, I try to install CUE 8.0.2:</p>
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<p class="MsoNormal"> </p>
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<p class="MsoNormal">service-module sm 1/0 install url <a href="ftp://cisco:cisco123@10.50.2.108/cue-vm-k9.sme.8.0.2.pkg" target="_blank">ftp://cisco:cisco123@10.50.2.108/cue-vm-k9.sme.8.0.2.pkg</a></p>
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<p class="MsoNormal">Proceed with installation? [no]: y</p>
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<p class="MsoNormal"> </p>
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<p class="MsoNormal">*Aug 24 22:04:38.547: %SM_INSTALL-6-INST_RSRC_GET: Getting
resource information from SM1/0.</p>
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<p class="MsoNormal"> </p>
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<p class="MsoNormal">Then, after a minute or two:</p>
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<p class="MsoNormal"> </p>
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<p class="MsoNormal">*Aug 24 22:03:41.639: %SM_INSTALL-3-INST_NORESP: SM1/0 SW
installation failed module not responding</p>
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<p class="MsoNormal"> </p>
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<p class="MsoNormal">On the service module (telnet to device, session to
SRE-700), all I see is:</p>
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<p class="MsoNormal"> </p>
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<p class="MsoNormal"> </p>
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<p class="MsoNormal">Initializing memory. Please wait...</p>
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<p class="MsoNormal"> </p>
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<p class="MsoNormal">Initializing memory. Please wait...</p>
</div>
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<p class="MsoNormal"> </p>
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<p class="MsoNormal"> </p>
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<p class="MsoNormal">It makes no attempt to FTP the file.... </p>
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<p class="MsoNormal"> </p>
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<p class="MsoNormal">During the attempt the status says:</p>
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<p class="MsoNormal"> </p>
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<p class="MsoNormal">ROUTER# service-module sm 1/0 status</p>
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<p class="MsoNormal">Service Module is Cisco SM1/0</p>
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<p class="MsoNormal">Service Module supports session via TTY line 67</p>
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<p class="MsoNormal">Service Module is trying to recover from error</p>
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<p class="MsoNormal">Service Module heartbeat-reset is enabled</p>
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<p class="MsoNormal">Service Module is in fail open</p>
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<p class="MsoNormal">Service Module status is not available</p>
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<p class="MsoNormal">Install of ftp://*****:*****@<a href="http://10.50.2.108/cue-vm-k9.sme.8.0.2.pkg" target="_blank">10.50.2.108/cue-vm-k9.sme.8.0.2.pkg</a>
in progress</p>
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<p class="MsoNormal">Install status : Install started</p>
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<p class="MsoNormal"> </p>
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<p class="MsoNormal">After it fails, I get:</p>
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<p class="MsoNormal"> </p>
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<p class="MsoNormal">ROUTER#service-module sm 1/0 status</p>
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<p class="MsoNormal">Service Module is Cisco SM1/0</p>
</div>
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<p class="MsoNormal">Service Module supports session via TTY line 67</p>
</div>
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<p class="MsoNormal">Service Module is trying to recover from error</p>
</div>
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<p class="MsoNormal">Service Module heartbeat-reset is enabled</p>
</div>
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<p class="MsoNormal">Service Module is in fail open</p>
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<p class="MsoNormal">Service Module status is not available</p>
</div>
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<p class="MsoNormal">No install/uninstall in progress</p>
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<p class="MsoNormal"> </p>
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<p class="MsoNormal"> </p>
</div>
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<p class="MsoNormal">This module is brand new... in a Cisco 2911 running 15.1(2T)</p>
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<p class="MsoNormal"> </p>
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<p class="MsoNormal"> </p>
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<p class="MsoNormal">Any ideas?</p>
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<p class="MsoNormal"> </p>
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<p class="MsoNormal"> </p>
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<p class="MsoNormal"> </p>
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<p class="MsoNormal">Jonathan</p>
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