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PAB integration with EM attempts to use the EM user to access PAB.
This is for seamless user experience.<br>
<br>
In windows versions of CM it was possible to define a custom username
and password for the PAB service so you could create a single phone
service with user and pass defined and then subscribe multiple users.
This is no longer possible in CM5.x and beyond. This is captured in
feature request<br>
CSCtd13802 Need an option to create Global Address Book<br>
<br>
Please work with your Cisco account team to request this feature.<br>
<br>
/Wes<br>
<br>
Oddiraju, Kiran @ London SMC wrote:
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<p class="MsoNormal"><span
style="font-family: "Calibri","sans-serif";">Hello
group,<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-family: "Calibri","sans-serif";"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-family: "Calibri","sans-serif";">We are
currently running CUCM 7.0.2 and 7960/7970 series IP Phones. We use EM
for
users to login to phones. I have created a generic user on CUCM and
subscribed
to personal address book feature. I have created some entries in the
PAB thru
CCM user page and I can see these entries on the phone. <o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-family: "Calibri","sans-serif";"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-family: "Calibri","sans-serif";">Now my
question is, how do I share this PAB with other users? I have tried to
access the
PAB using the generic account but it gives me an error saying “Please
use EM
userid and PIN”<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-family: "Calibri","sans-serif";"><o:p> </o:p></span></p>
<p class="MsoNormal" style=""><span
style="font-family: "Calibri","sans-serif";">1-login
as user1 EM account </span><span style="font-family: Wingdings;">à</span><span
style="font-family: "Calibri","sans-serif";"> successful<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-family: "Calibri","sans-serif";">2-login as
user2 PAB while user1 is still logged in with his EM account </span><span
style="font-family: Wingdings;">à</span><span
style="font-family: "Calibri","sans-serif";">
gives me the above error.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-family: "Calibri","sans-serif";"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-family: "Calibri","sans-serif";">Any ideas?<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-family: "Calibri","sans-serif";"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-family: "Calibri","sans-serif";">Many thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-family: "Calibri","sans-serif";"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-family: "Calibri","sans-serif";">Kiran<o:p></o:p></span></p>
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