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<p class=MsoNormal><span style='color:#1F497D'>Thanks Chris for your reply&#8230;sure
I trust your feedback but do you have a document for that?? The contrast option
is still there but is dimmed and the customer is asking why it is dimmed!!<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p>

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<p class=MsoNormal style='background:white'><span style='font-size:10.0pt;
color:#1F497D'>&nbsp;</span><span style='font-size:10.5pt;color:#1F497D'>Best
Regards;<o:p></o:p></span></p>

<p class=MsoNormal style='background:white'><span style='font-size:10.5pt;
color:#1F497D'>&nbsp; Ahmed Elnagar<o:p></o:p></span></p>

<p class=MsoNormal style='background:white'><span style='font-size:10.5pt;
color:#1F497D'>&nbsp; Senior Network PS Engineer<o:p></o:p></span></p>

<p class=MsoNormal style='background:white'><span style='font-size:10.5pt;
color:#1F497D'>&nbsp; Mob: +2019-0016211<o:p></o:p></span></p>

<p class=MsoNormal style='background:white'><span style='font-size:10.5pt;
color:#1F497D'>&nbsp; CCIE#24697 (Voice)<o:p></o:p></span></p>

<p class=MsoNormal style='background:white'><span style='font-size:10.5pt;
color:#1F497D'>&nbsp;<img width=63 height=63 id="_x0000_i1027"
src="cid:image002.jpg@01CB4472.EAA60360" alt="ccie_voice_large.gif"><o:p></o:p></span></p>

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<p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p>

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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Chris Ward
(chrward) [mailto:chrward@cisco.com] <br>
<b>Sent:</b> Wednesday, August 25, 2010 4:00 PM<br>
<b>To:</b> Nate VanMaren; Ahmed Elnagar; cisco-voip<br>
<b>Subject:</b> RE: [cisco-voip] Change contrast for color phone
&quot;dimmed&quot;<o:p></o:p></span></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal><span style='color:#1F497D'>I seem to recall this issue, it
has to do with the newer color screen phones (79x5) having digital LCD displays
as opposed to analog ones. Whatever that change means, the contrast options
were disabled or didn&#8217;t apply anymore. <o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p>

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<p class=MsoNormal><span style='color:#1F497D'>+Chris<o:p></o:p></span></p>

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<p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p>

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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Nate VanMaren<br>
<b>Sent:</b> Wednesday, August 25, 2010 9:54 AM<br>
<b>To:</b> Ahmed Elnagar; cisco-voip<br>
<b>Subject:</b> Re: [cisco-voip] Change contrast for color phone &quot;dimmed&quot;<o:p></o:p></span></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal><span style='color:#1F497D'>I bet if you plug in a b+w
sidecar into one of those phones, it won&#8217;t be disabled anymore </span><span
style='font-family:Wingdings;color:#1F497D'>J</span><span style='color:#1F497D'><o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>-Nate<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p>

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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Ahmed Elnagar<br>
<b>Sent:</b> Wednesday, August 25, 2010 7:09 AM<br>
<b>To:</b> cisco-voip<br>
<b>Subject:</b> [cisco-voip] Change contrast for color phone &quot;dimmed&quot;<o:p></o:p></span></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>Did you noticed that this option is dimmed for color
phones&#8230;I am running 7.1 and 6.1 and the same here user
options&gt;&gt;&gt;contrast the option is dimmed&#8230;is it a bug or what??<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal style='background:white'><span style='font-size:10.0pt'>&nbsp;
</span><span style='font-size:10.5pt'>Best Regards;<o:p></o:p></span></p>

<p class=MsoNormal style='background:white'><span style='font-size:10.5pt'>&nbsp;
Ahmed Elnagar<o:p></o:p></span></p>

<p class=MsoNormal style='background:white'><span style='font-size:10.5pt'>&nbsp;
Senior Network PS Engineer<o:p></o:p></span></p>

<p class=MsoNormal style='background:white'><span style='font-size:10.5pt'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal style='background:white'><span style='font-size:10.5pt'><img
width=106 height=47 id="Picture_x0020_1"
src="cid:image003.jpg@01CB4472.EAA60360" alt=untitled><o:p></o:p></span></p>

<p class=MsoNormal style='background:white'><span style='font-size:10.5pt'>&nbsp;
RAYA Building El Motamiez District, 6th of October, Egypt <o:p></o:p></span></p>

<p class=MsoNormal style='background:white'><span style='font-size:10.5pt'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal style='background:white'><span style='font-size:10.5pt'>&nbsp;
Mob: +2019-0016211<o:p></o:p></span></p>

<p class=MsoNormal style='background:white'><span style='font-size:10.5pt'>&nbsp;
Phone: +202 3827 6000 Ext.2475<o:p></o:p></span></p>

<p class=MsoNormal style='background:white'><span style='font-size:10.5pt'>&nbsp;
Website: <a href="http://www.rayacorp.com/">www.rayacorp.com</a><o:p></o:p></span></p>

<p class=MsoNormal style='background:white'><span style='font-size:10.5pt'>&nbsp;
E-mail: <a href="mailto:ahmed_elnagar@rayacorp.com">ahmed_elnagar@rayacorp.com</a><o:p></o:p></span></p>

<p class=MsoNormal style='background:white'><span style='font-size:10.5pt'>&nbsp;
CCIE#24697 (Voice)<o:p></o:p></span></p>

<p class=MsoNormal style='background:white'><span style='font-size:10.5pt'>&nbsp;<img
border=0 width=63 height=63 id="Picture_x0020_0"
src="cid:image002.jpg@01CB4472.EAA60360" alt="ccie_voice_large.gif"><o:p></o:p></span></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>&nbsp;<o:p></o:p></span></p>

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<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Disclaimer:
NOTICE The information contained in this message is confidential and is intended
for the addressee(s) only. If you have received this message in error or there
are any problems please notify the originator immediately. The unauthorized
use, disclosure, copying or alteration of this message is strictly forbidden.
Raya will not be liable for direct, special, indirect or consequential damages
arising from alteration of the contents of this message by a third party or as
a result of any malicious code or virus being passed on. Views expressed in
this communication are not necessarily those of Raya.If you have received this
message in error, please notify the sender immediately by email, facsimile or
telephone and return and/or destroy the original message. <o:p></o:p></span></p>

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<p class=MsoNormal><span style='font-size:7.0pt;color:#666666'><br>
<br>
NOTICE: This email message is for the sole use of the intended recipient(s) and
may contain confidential and privileged information. Any unauthorized review,
use, disclosure or distribution is prohibited. If you are not the intended
recipient, please contact the sender by reply email and destroy all copies of
the original message.</span><span style='color:#666666'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#666666'><o:p>&nbsp;</o:p></span></p>

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</div>

<DIV>&nbsp;</DIV>Disclaimer: NOTICE The information contained in this message is confidential and is intended for the addressee(s) only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorized use, disclosure, copying or alteration of this message is strictly forbidden. Raya will not be liable for direct, special, indirect or consequential damages arising from alteration of the contents of this message by a third party or as a result of any malicious code or virus being passed on. Views expressed in this communication are not necessarily those of Raya.If you have received this message in error, please notify the sender immediately by email, facsimile or telephone and return and/or destroy the original message. </body>

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