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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Glad it was an easy fix. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>For the longest time when setting up ldap integrations in the “ldap manager distinguished name” field I would simply enter in “username@ADdomainname” (example: ciscoldap@mycompany.local) and it always worked. Then I hit a system where this didn’t work. I ended up having to enter the account in the “cn=ciscoldap, ou=system accounts, ou=users, dc=mycompany, dc=local” format. I don’t know why this was but I’m sure there is documentation somewhere that tells me this is how it should be but I just missed it.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Thanks,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Go0se<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>My blog:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="http://atc.go0se.com"><span style='color:blue'>http://atc.go0se.com</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>--------------------------------------------<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Help Hopegivers International<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Feed the orphans of Haiti and India<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="http://www.hopegivers.org"><span style='color:blue'>http://www.hopegivers.org</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>--------------------------------------------<o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Jason Aarons (US)<br><b>Sent:</b> Tuesday, August 31, 2010 2:02 PM<br><b>To:</b> Ryan Ratliff<br><b>Cc:</b> cisco-voip (cisco-voip@puck.nether.net)<br><b>Subject:</b> Re: [cisco-voip] CallManager 8x LDAP Troubleshooting?<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Yes it was sweet when I could run Network Monitor (it’s built into Windows)…but those days are over (unless we can run snoop ?) …I’ve not driving 600 miles to setup a SPAN port and hookup my laptop…<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Utils service system restart fixed it -jason<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Ryan Ratliff [mailto:rratliff@cisco.com] <br><b>Sent:</b> Tuesday, August 31, 2010 2:35 PM<br><b>To:</b> Jason Aarons (US)<br><b>Cc:</b> cisco-voip (cisco-voip@puck.nether.net)<br><b>Subject:</b> Re: [cisco-voip] CallManager 8x LDAP Troubleshooting?<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Packet capture is the simplest way to troubleshoot ldap. If you aren't already point to the GC port (3289).<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black'>-Ryan<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal>On Aug 31, 2010, at 12:56 PM, Jason Aarons (US) wrote:<o:p></o:p></p></div><p class=MsoNormal style='margin-bottom:13.5pt'><span class=apple-style-span><span style='font-size:13.5pt;font-family:"Lucida Grande","serif"'><o:p> </o:p></span></span></p><div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>I setup CallManager 8x with LDAP, sync, can see my users under User Management > End Users<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>I enabled LDAP Authentication and tried logging into CCMuser with my Domain password I get a failed login for CCMUser, etc.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Is there a log/trace for LDAP Authentication? Any tips?<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Lucida Grande","serif"'><o:p> </o:p></span></p></div><div class=MsoNormal align=center style='text-align:center'><span style='font-size:13.5pt;font-family:"Lucida Grande","serif"'><hr size=1 width="100%" align=center></span></div><div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Lucida Grande","serif"'><o:p> </o:p></span></p></div><p><strong><span style='font-size:13.5pt;font-family:"Lucida Grande","serif"'>Disclaimer: This e-mail communication and any attachments may contain confidential and privileged information and is for use by the designated addressee(s) named above only. If you are not the intended addressee, you are hereby notified that you have received this communication in error and that any use or reproduction of this email or its contents is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by replying to this message and deleting it from your computer. Thank you.</span></strong><span style='font-size:13.5pt;font-family:"Lucida Grande","serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Lucida Grande","serif"'>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p></div><div class=MsoNormal align=center style='text-align:center'><hr size=1 width="100%" align=center></div><p><strong>Disclaimer: This e-mail communication and any attachments may contain confidential and privileged information and is for use by the designated addressee(s) named above only. 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