<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
<meta content="text/html; charset=UTF-8" http-equiv="Content-Type">
</head>
<body bgcolor="#ffffff" text="#000000">
Would oPickUp shows the alert 'visually' on IP phone same as the normal
pickUp for all the selected pickup groups? I could not test this
unfortunately. If you do, appreciate your quick test. Thanks<br>
<br>
<br>
On 2/09/2010 12:45 AM, Glen Cobby wrote:
<blockquote
cite="mid:FF7B5230-635E-4B85-8009-BA453075658A@positivenetworks.co.uk"
type="cite">
<div>Or replace the pickup key with opickup. Would be nice to change
the softkey label to make it pickup rather than opickup.</div>
<div>Opickup picks up calls in it's own group first and the the rest
of the groups are ordered. (I believe as not in front of my ccm right
now to confirm)</div>
<div><br>
</div>
<div>Thanks</div>
<div><br>
</div>
<div>Glen<br>
<br>
On 1 Sep 2010, at 13:08, "James Buchanan" <<a moz-do-not-send="true"
href="mailto:jbuchanan@ctiusa.com">jbuchanan@ctiusa.com</a>> wrote:<br>
<br>
</div>
<blockquote type="cite">
<div>
<div class="WordSection1">
<p class="MsoNormal"><span
style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">Hello,<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">Why
not assign it as a softkey instead of assigning it to a line button?<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><b><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(127, 127, 127);">James
Buchanan </span></b><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(126, 126, 126);">|</span><b><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(127, 127, 127);">
Senior Network Engineer </span></b><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(126, 126, 126);">|</span><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(127, 127, 127);">
<b>South Region </b></span><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(126, 126, 126);">|</span><b><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(127, 127, 127);">
Presidio Networked Solutions <br>
12 Cadillac Dr, Suite 130, Brentwood, TN 37027 </span></b><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(126, 126, 126);">|</span><b><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(127, 127, 127);">
</span></b><b><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(126, 126, 126);"><a
moz-do-not-send="true" href="mailto:jbuchanan@presidio.com">jbuchanan@presidio.com</a><br>
</span></b><b><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(127, 127, 127);">D:
615-866-5729</span></b><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(127, 127, 127);">
</span><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(126, 126, 126);">|
<b>F:</b> </span><b><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(127, 127, 127);">615-866-5781</span></b><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(127, 127, 127);">
| </span><b><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(126, 126, 126);"><a
moz-do-not-send="true" href="http://www.presidio.com">www.presidio.com</a></span></b><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(31, 73, 125);">
<</span><b><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(126, 126, 126);"><a
moz-do-not-send="true" href="http://www.presidio.com">http://www.presidio.com</a></span></b><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(31, 73, 125);">>
<o:p></o:p></span></p>
<p class="MsoNormal"><b><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(127, 127, 127);">CCIE
#25863, Voice</span></b><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(31, 73, 125);"><br>
<br>
</span><span
style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span
style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"><o:p> </o:p></span></p>
<div>
<div
style="border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0in 0in;">
<p class="MsoNormal"><b><span
style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: windowtext;">From:</span></b><span
style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: windowtext;">
ciscozest [<a class="moz-txt-link-freetext" href="mailto:ciscozest@gmail.com">mailto:ciscozest@gmail.com</a>] <br>
<b>Sent:</b> Wednesday, September 01, 2010 5:42 AM<br>
<b>To:</b> James Buchanan<br>
<b>Cc:</b> cisco-voip mailinglist<br>
<b>Subject:</b> Re: [cisco-voip] Questions about CUCM 7.1.3 Pickup
Group<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hi James,<br>
Thanks for your reply. Unfortunately we have used the PickUp button
assigned to the line 2 on 7942 so no more button available for oPickup.
This is annoying for customer as they want to just use simple step with
PickUp button for picking up those calls from either the same or
diffrent selected pickup groups. Is there a way to do that with just
the PickUp button/softkey? <br>
<br>
We wish Cisco can improve this feature by merging PickUp with oPickup
functionality.:(<br>
<br>
thanks,<br>
Denny<br>
<br>
<br>
On 31/08/2010 7:58 PM, James Buchanan wrote: <o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">I
believe when using call pickup groups this way you must use the oPickup
softkey (found in the softkey template). I found this relevant link
(for CallManager 4.1)--</span> <span
style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"><a
moz-do-not-send="true"
href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_1_3/ccmsys/a07cpick.html#wp1042237">http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_1_3/ccmsys/a07cpick.html#wp1042237</a>.</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">Thanks,</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span><o:p></o:p></p>
<p class="MsoNormal"><b><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(127, 127, 127);">James
Buchanan </span></b><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(126, 126, 126);">|</span><b><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(127, 127, 127);">
Senior Network Engineer </span></b><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(126, 126, 126);">|</span><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(127, 127, 127);">
<b>South Region </b></span><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(126, 126, 126);">|</span><b><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(127, 127, 127);">
Presidio Networked Solutions <br>
12 Cadillac Dr, Suite 130, Brentwood, TN 37027 </span></b><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(126, 126, 126);">|</span><b><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(127, 127, 127);">
</span></b><b><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(126, 126, 126);"><a
moz-do-not-send="true" href="mailto:jbuchanan@presidio.com">jbuchanan@presidio.com</a><br>
</span></b><b><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(127, 127, 127);">D:
615-866-5729</span></b><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(127, 127, 127);">
</span><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(126, 126, 126);">|
<b>F:</b> </span><b><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(127, 127, 127);">615-866-5781</span></b><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(127, 127, 127);">
| </span><b><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(126, 126, 126);"><a
moz-do-not-send="true" href="http://www.presidio.com">www.presidio.com</a></span></b><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(31, 73, 125);">
<</span><b><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(126, 126, 126);"><a
moz-do-not-send="true" href="http://www.presidio.com">http://www.presidio.com</a></span></b><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(31, 73, 125);">>
</span><o:p></o:p></p>
<p class="MsoNormal"><b><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(127, 127, 127);">CCIE
#25863, Voice</span></b><span
style="font-size: 7pt; font-family: "Verdana","sans-serif"; color: rgb(31, 73, 125);"><br>
<br>
<br>
</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span><o:p></o:p></p>
<p class="MsoNormal"><b><span
style="font-size: 10pt; font-family: "Tahoma","sans-serif";">From:</span></b><span
style="font-size: 10pt; font-family: "Tahoma","sans-serif";"> <a
moz-do-not-send="true" href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>
[<a moz-do-not-send="true"
href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>ciscozest<br>
<b>Sent:</b> Tuesday, August 31, 2010 1:36 AM<br>
<b>To:</b> cisco-voip mailinglist<br>
<b>Subject:</b> [cisco-voip] Quenstions about CUCM 7.1.3 Pickup
Group</span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<div>
<p class="MsoNormal">I have setup a pickup group (A) that has few
selected call pickup groups (B,C,D) in it but the user are still unable
pickup call from any of the pickup members (B,C,D). I have searched the
CCM Service parameters option for pickup and find below option. Not
sure if this setting change will help as there are in production. <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><a moz-do-not-send="true"
name="AutoCallPickupEnabled"><b>Auto Call Pickup Enabled :</b> </a>This
service parameter determines whether the auto call pickup feature is
enabled. Auto call pickup connects the user to an incoming call in a
call pickup group so that when the user presses the PickUp, GPickUp, or
OPickUp softkey on the phone, Cisco CallManager locates the incoming
call in the group and completes the call connection. Valid values
specify True (enable auto call pickup) or False (disable auto call
pickup). This is a required field. Default: False <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">Has anyone ever have the same problem or know
the tricks? <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">thanks,<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">Denny<o:p></o:p></p>
</div>
</div>
</div>
</blockquote>
<blockquote type="cite">
<div><span>_______________________________________________</span><br>
<span>cisco-voip mailing list</span><br>
<span><a moz-do-not-send="true"
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></span><br>
<span><a moz-do-not-send="true"
href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a></span><br>
</div>
</blockquote>
</blockquote>
</body>
</html>