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<p class=MsoNormal><span style='color:#1F497D'>What version is the phone
running? If it’s a 8x firmware, you need to install the unsigned 9.x firmware on
the device.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Haresh Khemani<br>
<b>Sent:</b> Thursday, September 16, 2010 2:51 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] 6901 Registration Rejected on 7.1(3)<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Per
the release notes for 9.0(2) FW for 6901 it is supported on 7.1(3) and above.
We are trying to register it on CUCM cluster running </span><span lang=EN-CA>7.1.3.30000-1.
However getting registration rejected due to authentication error (Reason Code
10). Has anyone come across this?<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-CA><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif"'>I’ve
installed the 6901 enabler </span><b><span lang=EN-CA>cmterm-6901_6911-QED-902.cop.sgn</span></b><span
lang=EN-CA> on the Publisher and FW <b>cmterm-6901_6911-sccp.9-0-2-0.cop.sgn</b>
on all servers in the cluster. I’ve also restarted TFTP service.</span><span
lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Following
is CUCM log, <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal>ccm: 707946: Sep 16 15:48:40.993 UTC :
%CCM_CALLMANAGER-CALLMANAGER-3-DeviceTransientConnection: Transient connection
attempt. Connecting Port:2000 Device name [Optional].:SEPA8B1D41E3DA8 Device IP
address [Optional].:10.96.86.173 Device type. [Optional]:547 Reason Code
[Optional].:10 Protocol.:SCCP Device MAC address [Optional].:A8B1D41E3DA8
IPAddressAttributes [Optional].:0 Cluster ID:StandAloneCluster Node
ID:ccy-ccmpub<o:p></o:p></p>
<p class=MsoNormal><span lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Following
is 6901 status messages log, showing registration rejected.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal>00:00:28:407 [TI] NMM: Build contains neither a
TIU or UIU/TUIU.<o:p></o:p></p>
<p class=MsoNormal>00:00:28:432 [TI] DSPALLOC: AER instance 1,
max_tail = 60 ms, usage = ( HS HeS GL_HS GL_HeS )<o:p></o:p></p>
<p class=MsoNormal>00:00:28:432 [TI] DSPALLOC: AER instance 0,
max_tail = 200 ms, usage = ( HS HeS HF GL_HS GL_HeS )<o:p></o:p></p>
<p class=MsoNormal>00:00:28:441 [TI] DIM: 0:*, Download requested 3
channels, max is 2 will use 2<o:p></o:p></p>
<p class=MsoNormal>00:00:29:598 [TI] DIM: 0:*,Writing 0x6a001400 @
0x100<o:p></o:p></p>
<p class=MsoNormal>00:00:29:720 [TI] DSPA: DSP 0,Image 0:Download
done!<o:p></o:p></p>
<p class=MsoNormal>00:00:29:721 [TI] NMM: Starting Activate Timer<o:p></o:p></p>
<p class=MsoNormal>00:00:29:924 [TI] CCU: ccup_proc_configure_ipp,
headset_port=2 hs_prof = 0, hes_prof = 1, hf_prof = 2, gl_hs_prof = 3,
gl_hes_prof = 4, rg_prof = 10, ext_bt_prof = 12, lcd default row = 4<o:p></o:p></p>
<p class=MsoNormal>00:00:29:925 [TI] CCU: ccup_proc_configure_ipp,
hs_prof2 = 5, hes_prof2 = 6, hf_prof2 = 7, gl_hs_prof2 = 8, gl_hes_prof2 = 9,
rg_prof2 = 11, ext_bt_prof2 = 13,<o:p></o:p></p>
<p class=MsoNormal>00:00:29:927 [TI] CCU: ccup_proc_configure_ipp,
hs_prof3 = 14, hes_prof3 = 15, hf_prof3 = 16, gl_hs_prof3 = 17, gl_hes_prof3 =
18,<o:p></o:p></p>
<p class=MsoNormal>00:00:29:928 [TI] NMM: 0, Switched CAS, FXS Loop
Start<o:p></o:p></p>
<p class=MsoNormal>00:00:29:929 [TI] NMM: 0, Set Channel State
UNCONFIGURED Done (SUCCESS)<o:p></o:p></p>
<p class=MsoNormal>00:00:29:931 [TI] NMM: 0, Channel Config Done
(SUCCESS)<o:p></o:p></p>
<p class=MsoNormal>00:00:29:935 [TI] NMM: 0, Set Channel State
NORMAL Done (SUCCESS)<o:p></o:p></p>
<p class=MsoNormal>00:00:29:936 [TI] NMM: 1, Switched CAS, FXS Loop
Start<o:p></o:p></p>
<p class=MsoNormal>00:00:29:937 [TI] NMM: 1, Set Channel State
UNCONFIGURED Done (SUCCESS)<o:p></o:p></p>
<p class=MsoNormal>00:00:29:937 [TI] NMM: 1, Channel Config Done
(SUCCESS)<o:p></o:p></p>
<p class=MsoNormal>00:00:29:939 [TI] NMM: 1, Set Channel State
NORMAL Done (SUCCESS)<o:p></o:p></p>
<p class=MsoNormal>00:00:29:940 f [FOS] Send Msg Failed! msgQ 0, ErrorNo
(8)<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>00:00:30:708 x [PROVISION] showDirFiles(): Files in
/var/voice_conf/local_saved: <o:p></o:p></p>
<p class=MsoNormal>00:00:30:709 x [PROVISION] [01]:. <o:p></o:p></p>
<p class=MsoNormal>00:00:30:709 x [PROVISION] [02]:.. <o:p></o:p></p>
<p class=MsoNormal>00:00:30:709 x [PROVISION] [03]:target-dictionary.utf8.xml <o:p></o:p></p>
<p class=MsoNormal>00:00:30:710 x [PROVISION] [04]:gen-kate.utf8.xml <o:p></o:p></p>
<p class=MsoNormal>00:00:30:710 x [PROVISION] [05]:gen-dictionary.utf8.xml <o:p></o:p></p>
<p class=MsoNormal>00:00:30:710 x [PROVISION] [06]:SEPLocalCfgFile.cnf.xml.enc <o:p></o:p></p>
<p class=MsoNormal>00:00:30:711 x [PROVISION] [07]:ca-c-dictionary.utf8.xml <o:p></o:p></p>
<p class=MsoNormal>00:00:30:711 x [PROVISION] [08]:g3-tones.xml <o:p></o:p></p>
<p class=MsoNormal>00:00:30:711 x [PROVISION] [09]:ca-s-dictionary.utf8.xml <o:p></o:p></p>
<p class=MsoNormal>00:00:30:712 x [PROVISION] showDirFiles(): Files in
/var/prov: <o:p></o:p></p>
<p class=MsoNormal>00:00:30:712 x [PROVISION] [01]:. <o:p></o:p></p>
<p class=MsoNormal>00:00:30:713 x [PROVISION] [02]:.. <o:p></o:p></p>
<p class=MsoNormal>00:00:30:714 x [PROVISION] showDirFiles(): Files in
/var/voice_conf/local_saved: <o:p></o:p></p>
<p class=MsoNormal>00:00:30:714 x [PROVISION] [01]:. <o:p></o:p></p>
<p class=MsoNormal>00:00:30:714 x [PROVISION] [02]:.. <o:p></o:p></p>
<p class=MsoNormal>00:00:30:715 x [PROVISION] [03]:target-dictionary.utf8.xml <o:p></o:p></p>
<p class=MsoNormal>00:00:30:715 x [PROVISION] [04]:gen-kate.utf8.xml <o:p></o:p></p>
<p class=MsoNormal>00:00:30:715 x [PROVISION] [05]:gen-dictionary.utf8.xml <o:p></o:p></p>
<p class=MsoNormal>00:00:30:716 x [PROVISION] [06]:SEPLocalCfgFile.cnf.xml.enc <o:p></o:p></p>
<p class=MsoNormal>00:00:30:716 x [PROVISION] [07]:ca-c-dictionary.utf8.xml <o:p></o:p></p>
<p class=MsoNormal>00:00:30:716 x [PROVISION] [08]:g3-tones.xml <o:p></o:p></p>
<p class=MsoNormal>00:00:30:717 x [PROVISION] [09]:ca-s-dictionary.utf8.xml <o:p></o:p></p>
<p class=MsoNormal>00:00:30:717 x [PROVISION] showDirFiles(): Files in
/var/prov: <o:p></o:p></p>
<p class=MsoNormal>00:00:30:718 x [PROVISION] [01]:. <o:p></o:p></p>
<p class=MsoNormal>00:00:30:718 x [PROVISION] [02]:.. <o:p></o:p></p>
<p class=MsoNormal>00:00:30:950 f [XCCU] Report DSP fail, retry...<o:p></o:p></p>
<p class=MsoNormal>00:00:30:952 f [MMI] : MCU ready !! <o:p></o:p></p>
<p class=MsoNormal>00:00:31:462 w [XCCU] xccup_setSecurityCfg(), tcid (0)
security disabled<o:p></o:p></p>
<p class=MsoNormal>00:00:42:585 w [SUU] tftp Command = tftp -g -r CTLSEPA8B1D41E3DD2.tlv
10.96.20.138 69 -l /var/prov/CTLSEPA8B1D41E3DD2.tlv -t 6 -s 524288 -q 0 <o:p></o:p></p>
<p class=MsoNormal>00:00:42:594 f [SUU] Tftp Server Says: File not found <o:p></o:p></p>
<p class=MsoNormal>00:00:42:683 f [SUU] tftp download fail, result = 3 <o:p></o:p></p>
<p class=MsoNormal>2000/01/01 00:00:42:684 1 File Not Found : CTLSEPA8B1D41E3DD2.tlv
<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>2000/01/01 00:00:42:686 1 No CTL installed <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>2000/01/01 00:00:42:686 1 IP phone is in non-secure mode <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>00:00:42:688 w [SUU] tftp Command = tftp -g -r
SEPA8B1D41E3DD2.cnf.xml 10.96.20.138 69 -l /var/prov/SEPA8B1D41E3DD2.cnf.xml -t
6 -s 524288 -q 0 <o:p></o:p></p>
<p class=MsoNormal>2000/01/01 00:00:42:704 1 Succeed to get
SEPA8B1D41E3DD2.cnf.xml <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>00:00:43:183 w [PROVISION] Start downloading .loads
file.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>00:00:43:184 w [SUU] tftp Command = tftp -g -r
SCCP6901.9-0-2-0.loads 10.96.20.138 69 -l /var/prov/SCCP6901.9-0-2-0.loads -t 6
-s 524288 -q 96 <o:p></o:p></p>
<p class=MsoNormal>2000/01/01 00:00:43:226 1 Succeed to get
SCCP6901.9-0-2-0.loads <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>00:00:43:227 w [PROVISION] provCfg_checkLoadsFile():
/var/prov/SCCP6901.9-0-2-0.loads<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>00:00:44:186 w [PROVISION] Send event to CC for register...<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>00:00:44:282 x [cent] Enter processSSHInfo().<o:p></o:p></p>
<p class=MsoNormal>00:00:44:306 w [PROVISION] processLoadsHandlerResp(), do
provision according to new flow.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>00:00:44:328 x [call] Register reject<o:p></o:p></p>
<p class=MsoNormal>00:00:44:329 x [call] 24 00 00 00 00 00 00 00 9d 00 00 00 80
56 00 00<o:p></o:p></p>
<p class=MsoNormal>00:00:44:329 x [call] 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00<o:p></o:p></p>
<p class=MsoNormal>00:00:44:330 x [call] 00 00 00 00<o:p></o:p></p>
<p class=MsoNormal>00:01:44:933 w [call] Unhandled reset cause:29<o:p></o:p></p>
<p class=MsoNormal>00:01:44:949 x [call] Register reject<o:p></o:p></p>
<p class=MsoNormal>00:01:44:949 x [call] 24 00 00 00 00 00 00 00 9d 00 00 00 80
56 00 00<o:p></o:p></p>
<p class=MsoNormal>00:01:44:949 x [call] 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00<o:p></o:p></p>
<p class=MsoNormal>00:01:44:949 x [call] 00 00 00 00<o:p></o:p></p>
<p class=MsoNormal>00:02:45:533 w [call] Unhandled reset cause:29<o:p></o:p></p>
<p class=MsoNormal>00:02:45:548 x [call] Register reject<o:p></o:p></p>
<p class=MsoNormal>00:02:45:548 x [call] 24 00 00 00 00 00 00 00 9d 00 00 00 80
56 00 00<o:p></o:p></p>
<p class=MsoNormal>00:02:45:549 x [call] 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00<o:p></o:p></p>
<p class=MsoNormal>00:02:45:549 x [call] 00 00 00 00<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
lang=EN-CA style='font-family:"Arial","sans-serif";color:black'>Haresh Khemani</span></b><b><span
lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>
</span></b><span lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'><br>
Member of the <b>TELUS</b> team<o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>The
future is friendly® <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-CA><o:p> </o:p></span></p>
</div>
<DIV>
<p class=MsoNormal><span style='font-size:7.0pt';font-family:'"Helvetica","Tahoma","Arial","sans-serif"'><font color="#666666"><br><br> NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message.</span><o:p></o:p></span></p><BR>
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