That's actually a great point. Obviously, don't let me program any software. I would reboot your machine, and monitor unnecessary devices.<div><br></div><div>Anthony<br><br><div class="gmail_quote">On Fri, Sep 17, 2010 at 3:47 PM, Tanner Ezell <span dir="ltr"><<a href="mailto:tanner.ezell@gmail.com">tanner.ezell@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">I'd be surprised if UCCX is monitoring those endpoints without an<br>
agent having logged in first.<br>
<br>
On Fri, Sep 17, 2010 at 1:37 PM, Anthony Holloway<br>
<div><div></div><div class="h5"><<a href="mailto:avholloway%2Bcisco-voip@gmail.com">avholloway+cisco-voip@gmail.com</a>> wrote:<br>
> Don't forget that the reason why you associate phones to the rmcm user is so<br>
> the UCCX rmcm subsystem can monitor their state (idle, ringing, transfer,<br>
> etc.).<br>
> So, even if the CallManager can handle the association, UCCX may not be able<br>
> to keep up with all the events from 1,600 phones.<br>
> Anthony<br>
><br>
> On Thu, Sep 16, 2010 at 4:14 PM, Tanner Ezell <<a href="mailto:tanner.ezell@gmail.com">tanner.ezell@gmail.com</a>><br>
> wrote:<br>
>><br>
>> I don't recall ever seeing a limit to the associations. (It's a tiny<br>
>> record in the database anyway). While UCCX may only support 300<br>
>> agents, those 300 agents could potentially log in to any phone in the<br>
>> cluster via extension mobility and take acd calls.<br>
>><br>
>> You could raise an issue with TAC to get a definite answer but I have<br>
>> seen more than 2000 devices being associated to a application user in<br>
>> the past. I don't think you'll have any problems.<br>
>><br>
>> On Thu, Sep 16, 2010 at 1:24 PM, Anthony Holloway<br>
>> <<a href="mailto:avholloway%2Bcisco-voip@gmail.com">avholloway+cisco-voip@gmail.com</a>> wrote:<br>
>> > I wouldn't associate that many. Go dig through the SRND, I'm sure it<br>
>> > says<br>
>> > something about this in there.<br>
>> > Or if you're too lazy, consider this: the maximum limit of agents (or<br>
>> > phones) on UCCX is 300.<br>
>> > Spend the time now, to update the descriptions on your Agent phones to<br>
>> > include an identifier e.g., "Agent - Anthony Holloway - 5938". This way<br>
>> > you<br>
>> > can add phone associations to the rmcm user by simply saying:<br>
>> > description<br>
>> > contains agent.<br>
>> > Anthony<br>
>> ><br>
>> > On Tue, Sep 14, 2010 at 4:46 PM, Scott Voll <<a href="mailto:svoll.voip@gmail.com">svoll.voip@gmail.com</a>><br>
>> > wrote:<br>
>> >><br>
>> >> we are migrating from UCCx 4 to 7.<br>
>> >> My question is can I associate all our Phones 1600+ to the RM user. or<br>
>> >> should I take the time and only associate the ~100 needed?<br>
>> >> we just thought it could be easier in the long run of everything some<br>
>> >> phone needs to be added to just have them all added ahead of time.<br>
>> >> I seem to remember there is some kind of a top number you don't want to<br>
>> >> exceed. Does anyone know the number?<br>
>> >> Thanks<br>
>> >> Scott<br>
>> >> _______________________________________________<br>
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>> >><br>
>> ><br>
>> ><br>
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>> ><br>
>> ><br>
><br>
><br>
</div></div></blockquote></div><br></div>