95% of the time these are dial peer misconfigurations. Run 'debug voip dialpeer' in your two situations with no other calls on the router, and see if there is a difference. If you hit dial peer 0, you need to read about incoming dial peers and fix the problem. Another 3% are just a interop issue and you need to reconfigure the DTMF method from end-to-end, or somewhere in the middle.<br>
<br>In very rare situations timing issues prevent DTMF from happening. Changing H.323 to slow-start to fast-start or vice versa will sometimes fix that, or using an MTP on CUCM.<br><br>-nick<br><br><div class="gmail_quote">
On Mon, Sep 27, 2010 at 6:40 PM, Eric Brander <span dir="ltr"><<a href="mailto:mailinglists@rednarb.com">mailinglists@rednarb.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
<div class="im">On Mon, Sep 27, 2010 at 2:53 PM, Jim McBurnett <<a href="mailto:jim@tgasolutions.com">jim@tgasolutions.com</a>> wrote:<br>
> So does anyone have a good idea as to why some calls on a SIP trunk will<br>
> work fine with DTMF and a few fail?<br>
><br>
><br>
><br>
> IE—<br>
><br>
> Call to X – AA options don’t work..<br>
><br>
> Call to Y—work fine..<br>
><br>
<br>
</div>I'm fighting with sometjhing similar right now in a configuration<br>
between Cisco and NobleSystems (dialer platform based on Asterisk). If<br>
the call placed from my Cisco desk phone communicates directly to a<br>
call manager which then in turn passes the data across the SIP trunk<br>
to Noble then everything works fine. Sometimes however the call will<br>
be handled initially by the call manager but then the phone<br>
communicates directly to the Noble SIP server instead of using the<br>
call manager as an intermediary - when this happens it appears not all<br>
commands are accepted, including DTMF. It seems load related - the<br>
more SIP calls in-place, the more likely for this direct connection<br>
problem.<br>
<br>
I can't for the life of me find a solution... but not sure if its<br>
related to your issue or not but sure sounds similar.<br>
<br>
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