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<p class=MsoNormal>I know it could be a silly questions but Anyone have any
idea what is the IMM module is? <o:p></o:p></p>
<p class=MsoNormal>I have the same symptoms for the below bug when I restart
the Publisher server from SSH access<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Symptom:<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>CUCM Server becomes unresponsive after restarting the IMM
module.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Conditions:<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>MCS-7845-I3 type servers if the module is restarted while
the OS is operational on rare occurrence,the server will become unresponsive.
It has been observed under this condition existing SSH sessions may remain
connected for a period of time however no new connections will be made. CPU
will be spiking to 100% where khubd or kipmi0 processes will be the top CPU
consumers. The only way to recover a server in this unresponsive condition is
to reboot the server which can be done via IMM.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Workaround:<o:p></o:p></p>
<p class=MsoNormal>For a permanent fix, perform a UCM upgrade to pick the up
fix:<o:p></o:p></p>
<p class=MsoNormal>1) For UCM 6.x, upgrade to 6.1(5) and higher<o:p></o:p></p>
<p class=MsoNormal>2) For UCM 7.x, upgrade to 7.1(5) and higher<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>For a temporary workaroud:<o:p></o:p></p>
<p class=MsoNormal>1. Perform IMM configuration before installing UCM when
customers receive their 7835/45-I3 servers. For example, changing HTTP to
HTTPS, or perform any necessary FW update through IMM.<o:p></o:p></p>
<p class=MsoNormal>2. If reseting IMM is required after UCM is installed, DO
NOT restart IMM module while UCM is operational. Shut down UCM first before
restarting the IMM module.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal style='background:white'><span style='font-size:10.0pt'>
</span><span style='font-size:10.5pt'>Best Regards;<o:p></o:p></span></p>
<p class=MsoNormal style='background:white'><span style='font-size:10.5pt'>
Ahmed Elnagar<o:p></o:p></span></p>
<p class=MsoNormal style='background:white'><span style='font-size:10.5pt'>
Senior Network PS Engineer<o:p></o:p></span></p>
<p class=MsoNormal style='background:white'><span style='font-size:10.5pt'><o:p> </o:p></span></p>
<p class=MsoNormal style='background:white'><span style='font-size:10.5pt'><img
width=106 height=47 id="Picture_x0020_1"
src="cid:image001.jpg@01CB5F4E.FE0CCA50" alt=untitled><o:p></o:p></span></p>
<p class=MsoNormal style='background:white'><span style='font-size:10.5pt'>
RAYA Building El Motamiez District, 6th of October, Egypt <o:p></o:p></span></p>
<p class=MsoNormal style='background:white'><span style='font-size:10.5pt'><o:p> </o:p></span></p>
<p class=MsoNormal style='background:white'><span style='font-size:10.5pt'>
Mob: +2019-0016211<o:p></o:p></span></p>
<p class=MsoNormal style='background:white'><span style='font-size:10.5pt'>
Phone: +202 3827 6000 Ext.2475<o:p></o:p></span></p>
<p class=MsoNormal style='background:white'><span style='font-size:10.5pt'>
Website: <a href="http://www.rayacorp.com/"><span style='color:blue'>www.rayacorp.com</span></a><o:p></o:p></span></p>
<p class=MsoNormal style='background:white'><span style='font-size:10.5pt'>
E-mail: <a href="mailto:ahmed_elnagar@rayacorp.com"><span style='color:blue'>ahmed_elnagar@rayacorp.com</span></a><o:p></o:p></span></p>
<p class=MsoNormal style='background:white'><span style='font-size:10.5pt'>
CCIE#24697 (Voice)<o:p></o:p></span></p>
<p class=MsoNormal style='background:white'><span style='font-size:10.5pt'> <img
border=0 width=63 height=63 id="Picture_x0020_0"
src="cid:image002.jpg@01CB5F4E.FE0CCA50" alt="ccie_voice_large.gif"><o:p></o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
</div>
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