<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body bgcolor=white lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Since your running with UCCE (Unified Contact Center Express) I would stop refereeing to it as IP-IVR, but rather UCCX, otherwise you confuse people. The same software works as UCCX or IP-IVR with UCCE.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I suspect if you get the lower end hardware 7816 you’ll have little runway for future software upgrades.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I would look at UCCX 8x bundle versus 7x if this is a new deployment.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Are their Agent licenses included and what type?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Dew Swen<br><b>Sent:</b> Friday, October 01, 2010 1:53 AM<br><b>To:</b> VoIPgroup<br><b>Subject:</b> [cisco-voip] IPIVR ordering<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hi everybody,<br><br>I am not very familiar with IPIVR, but I have to order a solution. This is the output from ordering tool:<o:p></o:p></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=558 style='width:418.5pt'><tr style='height:15.0pt'><td width=145 style='width:109.0pt;padding:0in 0in 0in 0in;height:15.0pt'><p class=MsoNormal>IVR-70-NEW-BUNDLE<o:p></o:p></p></td><td width=413 style='width:310.0pt;padding:0in 0in 0in 0in;height:15.0pt'><p class=MsoNormal>IPIVR 7.0 New Deployment<o:p></o:p></p></td></tr><tr style='height:15.0pt'><td style='padding:0in 0in 0in 0in;height:15.0pt'><p class=MsoNormal>IVR-70-NEW<o:p></o:p></p></td><td style='padding:0in 0in 0in 0in;height:15.0pt'><p class=MsoNormal>IPIVR 7.0 New Server<o:p></o:p></p></td></tr><tr style='height:15.0pt'><td style='padding:0in 0in 0in 0in;height:15.0pt'><p class=MsoNormal>IVR-70-NEW-E-HAS<o:p></o:p></p></td><td style='padding:0in 0in 0in 0in;height:15.0pt'><p class=MsoNormal>IPIVR 7.0 HA Dual Server, 5 Port Software<o:p></o:p></p></td></tr><tr style='height:15.0pt'><td style='padding:0in 0in 0in 0in;height:15.0pt'><p class=MsoNormal>IVR-70-7816H-HAS<o:p></o:p></p></td><td style='padding:0in 0in 0in 0in;height:15.0pt'><p class=MsoNormal>IPIVR 7.0 HA Server SW for 7816H or exact HP equivalent<o:p></o:p></p></td></tr><tr style='height:15.0pt'><td style='padding:0in 0in 0in 0in;height:15.0pt'><p class=MsoNormal>CCXIVR-70DB2PS1<o:p></o:p></p></td><td style='padding:0in 0in 0in 0in;height:15.0pt'><p class=MsoNormal>CCX or IVR 7.0 MS SQL 2K Server 2 Processors Software<o:p></o:p></p></td></tr><tr style='height:15.0pt'><td style='padding:0in 0in 0in 0in;height:15.0pt'><p class=MsoNormal>IVR-70-PORT1<o:p></o:p></p></td><td style='padding:0in 0in 0in 0in;height:15.0pt'><p class=MsoNormal>IPIVR 7.0 Port Qty 1<o:p></o:p></p></td></tr><tr style='height:15.0pt'><td style='padding:0in 0in 0in 0in;height:15.0pt'><p class=MsoNormal>MCS-7816-I4-CCX1<o:p></o:p></p></td><td style='padding:0in 0in 0in 0in;height:15.0pt'><p class=MsoNormal>HW Only MCS 7816-I4 Server<o:p></o:p></p></td></tr><tr style='height:15.0pt'><td style='padding:0in 0in 0in 0in;height:15.0pt'><p class=MsoNormal>CAB-ACE<o:p></o:p></p></td><td style='padding:0in 0in 0in 0in;height:15.0pt'><p class=MsoNormal>AC Power Cord (Europe), C13, CEE 7, 1.5M<o:p></o:p></p></td></tr><tr style='height:15.0pt'><td style='padding:0in 0in 0in 0in;height:15.0pt'><p class=MsoNormal>CON-CSSPD-16I4CCX1<o:p></o:p></p></td><td style='padding:0in 0in 0in 0in;height:15.0pt'><p class=MsoNormal>SHARED SUPP SDS HW Only MCS 7816-I4 Server<o:p></o:p></p></td></tr></table><p class=MsoNormal><br>Are the anything that I am missing from the hardware, software and license point of view?<br><br>Kind regards,<br>--<br>Dew Swen<br>CCVP, CCNP<o:p></o:p></p></div></body></html>
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