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<DIV>Hello,</DIV>
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<DIV>Anyone here has more information on this Cisco defect? To date, we could not get any word from Cisco nor MS about the fix. The only word we got from TAC is the reference of this defect and the MS KB page. This issue exists with Unity 7.x with Exchange 2010 mail store.</DIV>
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<DIV>thanks,</DIV>
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<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="FONT-FAMILY: 'Calibri','sans-serif'; FONT-SIZE: 11pt">Below are the recommendation from TAC escalation support. They have confirmed our environment definitely have the defect with Microsoft CDO library integration with Unity. The fix for this will be coming from MS for the MS/Exchange servers in the coming days. In the meantime, the recommended work-around, if a user accessed voicemail and getting the “Your message is not available at this time” or message get cut off mid-way, hang up and access the voicemail system again. The problem is intermittent. Below is the link to the Cisco description of the Exchange 2010 Integration issue with Unity and also referenced a MS KB with more info on the extended MAPI/CDO error.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></SPAN></P>
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<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="FONT-FAMILY: 'Calibri','sans-serif'; FONT-SIZE: 11pt"><A href="https://supportforums.cisco.com/docs/DOC-12848"><FONT color=#0000ff>https://supportforums.cisco.com/docs/DOC-12848</FONT></A><o:p></o:p></SPAN></P>
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<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="FONT-FAMILY: 'Calibri','sans-serif'; FONT-SIZE: 11pt"><A href="http://support.microsoft.com/kb/2405611"><SPAN style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 9pt"><FONT color=#0000ff>http://support.microsoft.com/kb/2405611</FONT></SPAN></A><o:p></o:p></SPAN></P></DIV>
<DIV><BR> </DIV>T Nguyen<BR>aang102@yahoo.com
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