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<p class=MsoNormal>Hi,<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>This might be a basic question (or a very complicated one)
but how do I debug calls routed from CUCM to a CTI route point registered from
a CUE module’s AA application?<o:p></o:p></p>
<p class=MsoNormal>I’m thinking of basic troubleshooting first, like
making sure the call gets to the CUE at all or not. Something I could see with
a q931 debug on an ISDN line.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>My problem is, I have an AA on a CUE at a remote site,
registered to the CUCM with Jtapi as a CTI route point. When dialed, the CTI
Route point’s extension returns a busy tone, even though it looks like it’s
registered to the Call Manager, CUE running etc.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>CUCM 6.1.5, CUE 3.2.2 on a CUE-NM.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Any pointers welcome. <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Regards,<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#0F245F'>Zoltan
Kelemen</span></b><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#0F245F'><br>
</span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#666666'>ETS & Information Security<br>
Global Operations (EMEA)<br>
European Network Operations Engineer<br>
Cluj-Napoca, Romania<br>
<a href="mailto:zoltan.kelemen@emerson.com"><span style='color:blue'>zoltan.kelemen@emerson.com</span></a></span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><br>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#666666'>w: +40 364 731356<br>
m: +40 757 039093</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Times New Roman","serif"'><img
border=0 width=104 height=56 id="_x0000_i1025"
src="cid:image001.jpg@01CB65BA.60836F60" alt=EMERSON></span><o:p></o:p></p>
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