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<p class=MsoNormal><span style='color:#1F497D'>Thanks, I’ll check this,
although in my experience codec mismatch won’t give you a busy tone, but
disconnect after connection establishment (ringing should work before capability
negotiation). <o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Regards,<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Arial","sans-serif";
color:#0F245F'>Zoltan Kelemen</span></b><b><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:#0F245F'><br>
</span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#666666'>ETS & Information Security <br>
Global Operations (EMEA)<br>
w: +40 364 731356 | m: +40 757 039093<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Nate VanMaren
[mailto:VanMarenNP@ldschurch.org] <br>
<b>Sent:</b> Thursday, October 07, 2010 1:02 AM<br>
<b>To:</b> Kelemen, Zoltan [CORP/RO]; cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: Debugging calls going from CUCM to CUE AA?<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>The words “remote site” got
me. CUE only does g.711. If your regions want something else, make
sure that there is a transcoder resource available.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>When it’s registered, it usually
works, unless it’s the codec mismatch.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>-Nate<o:p></o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Zoltan.Kelemen@emerson.com<br>
<b>Sent:</b> Wednesday, October 06, 2010 3:56 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Debugging calls going from CUCM to CUE AA?<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Hi,<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>This might be a basic question (or a very complicated one)
but how do I debug calls routed from CUCM to a CTI route point registered from
a CUE module’s AA application?<o:p></o:p></p>
<p class=MsoNormal>I’m thinking of basic troubleshooting first, like making
sure the call gets to the CUE at all or not. Something I could see with a q931
debug on an ISDN line.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>My problem is, I have an AA on a CUE at a remote site,
registered to the CUCM with Jtapi as a CTI route point. When dialed, the CTI
Route point’s extension returns a busy tone, even though it looks like it’s
registered to the Call Manager, CUE running etc.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>CUCM 6.1.5, CUE 3.2.2 on a CUE-NM.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Any pointers welcome. <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Regards,<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#0F245F'>Zoltan
Kelemen</span></b><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#0F245F'><br>
</span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#666666'>ETS & Information Security<br>
Global Operations (EMEA)<br>
European Network Operations Engineer<br>
Cluj-Napoca, Romania<br>
<a href="mailto:zoltan.kelemen@emerson.com">zoltan.kelemen@emerson.com</a></span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><br>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#666666'>w: +40 364 731356<br>
m: +40 757 039093</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
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