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<p class=MsoNormal><span style='color:#1F497D'>The words “remote site” got me.
CUE only does g.711. If your regions want something else, make sure that there
is a transcoder resource available.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>When it’s registered, it usually
works, unless it’s the codec mismatch.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>-Nate<o:p></o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Zoltan.Kelemen@emerson.com<br>
<b>Sent:</b> Wednesday, October 06, 2010 3:56 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Debugging calls going from CUCM to CUE AA?<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Hi,<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>This might be a basic question (or a very complicated one)
but how do I debug calls routed from CUCM to a CTI route point registered from a
CUE module’s AA application?<o:p></o:p></p>
<p class=MsoNormal>I’m thinking of basic troubleshooting first, like making
sure the call gets to the CUE at all or not. Something I could see with a q931
debug on an ISDN line.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>My problem is, I have an AA on a CUE at a remote site,
registered to the CUCM with Jtapi as a CTI route point. When dialed, the CTI
Route point’s extension returns a busy tone, even though it looks like it’s
registered to the Call Manager, CUE running etc.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>CUCM 6.1.5, CUE 3.2.2 on a CUE-NM.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Any pointers welcome. <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Regards,<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#0F245F'>Zoltan
Kelemen</span></b><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#0F245F'><br>
</span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#666666'>ETS & Information Security<br>
Global Operations (EMEA)<br>
European Network Operations Engineer<br>
Cluj-Napoca, Romania<br>
<a href="mailto:zoltan.kelemen@emerson.com">zoltan.kelemen@emerson.com</a></span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><br>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#666666'>w: +40 364 731356<br>
m: +40 757 039093</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Times New Roman","serif"'><img
border=0 width=104 height=56 id="_x0000_i1025"
src="cid:image001.jpg@01CB656F.D932C730" alt=EMERSON></span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:7.0pt';font-family:'"Helvetica","Tahoma","Arial","sans-serif"'><font color="#666666"><br><br> NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message.</span><o:p></o:p></span></p><BR>
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