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</o:shapelayout></xml><![endif]--></head><body lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>What is the exact version you are upgrading to and from? <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><br>Cheers<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Dana<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>John.VanLaecke@ghd.com<br><b>Sent:</b> Thursday, 7 October 2010 11:27 AM<br><b>To:</b> Scott Voll<br><b>Cc:</b> cisco-voip-bounces@puck.nether.net; cisco-voip@puck.nether.net<br><b>Subject:</b> Re: [cisco-voip] no valid upgrade option<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Make sure the file name is correct,</span> <br><br><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>UCSInstall_UCOS*.iso</span> <br><br><br><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>This is what call manager is looking for to see the upgrade.</span> <br><br><br><br><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Regards,<br><b><br>John Van Laecke <span style='color:#5F5F5F'><br>Network Administrator </span></b></span><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#5F5F5F'><br></span></b><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#0060A0'><br>GHD</span></b><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#0060A0'> </span></b><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>Accomplish <span style='color:#0060A0'>More</span> Together</span></b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#5F5F5F'><br>T: 61 7 3316 4456 | M:0427 015 232 | V: 414456 | E: <a href="mailto:John.vanlaecke@ghd.com">John.vanlaecke@ghd.com</a></span><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'><br></span><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:gray'>Level 2, 201 Charlotte Street QLD AUSTRALIA</span><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'> | </span><a href="http://www.ghd.com.au/_"><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'>www.ghd.com.au</span></a> <o:p></o:p></p><p style='margin-bottom:12.0pt'><a href="http://www.ghd.com/sectors/water/"><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#0060A0'>Water</span></a><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#0060A0'> | </span><a href="http://www.ghd.com/global/sectors/energy--resources/"><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#0060A0'>Energy & Resources</span></a><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#0060A0'> | </span><a href="http://www.ghd.com/sectors/environment/"><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#0060A0'>Environment</span></a><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#0060A0'> | </span><a href="http://www.ghd.com/global/sectors/property--buildings/"><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#0060A0'>Property & Buildings</span></a><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#0060A0'> | </span><a href="http://www.ghd.com/global/sectors/transportation/"><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#0060A0'>Transportation</span></a><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#0060A0'><br></span><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:green'><br>Please consider the environment before printing this email</span><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><br><br><o:p></o:p></p><table class=MsoNormalTable border=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F'>From:</span> <o:p></o:p></p></td><td valign=top style='padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'>Scott Voll <svoll.voip@gmail.com></span> <o:p></o:p></p></td></tr><tr><td valign=top style='padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F'>To:</span> <o:p></o:p></p></td><td valign=top style='padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'>cisco-voip@puck.nether.net</span> <o:p></o:p></p></td></tr><tr><td valign=top style='padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F'>Date:</span> <o:p></o:p></p></td><td valign=top style='padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'>07/10/2010 08:15 AM</span> <o:p></o:p></p></td></tr><tr><td valign=top style='padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F'>Subject:</span> <o:p></o:p></p></td><td valign=top style='padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'>[cisco-voip] no valid upgrade option</span> <o:p></o:p></p></td></tr><tr><td valign=top style='padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F'>Sent by:</span> <o:p></o:p></p></td><td valign=top style='padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'>cisco-voip-bounces@puck.nether.net</span><o:p></o:p></p></td></tr></table><p><o:p> </o:p></p><div class=MsoNormal align=center style='text-align:center'><hr size=2 width="100%" noshade style='color:#A0A0A0' align=center></div><p class=MsoNormal><br><br><br>I got a version of UC from TAC. I'm trying to install it but I keep getting the No valid upgrade options. I have SFTP and DVD without success. Any ideas? <br><br>Thanks <br><br>Scott <br><br>_____________________ <br>This e-mail has been scanned for viruses by MessageLabs.<tt><span style='font-size:10.0pt'>_______________________________________________</span></tt><span style='font-size:10.0pt;font-family:"Courier New"'><br><tt>cisco-voip mailing list</tt><br><tt><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></tt><br></span><a href="https://puck.nether.net/mailman/listinfo/cisco-voip"><tt><span style='font-size:10.0pt'>https://puck.nether.net/mailman/listinfo/cisco-voip</span></tt></a><span style='font-size:10.0pt;font-family:"Courier New"'><br></span><br><br>_____________________ <br>This email and all attachments are confidential. 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