The CUPC client in 8.x so I can't login to check the server health on the laptop connected to the phone. The CUPC client on the server network shows everything as green.<br><br>I'm using IP to connect to the CUPS server.<br>
<br>I can also see within CUPS that the user has been assigned a devices and an extension.<br><br>Thanks.<br><br><br><div class="gmail_quote">On 12 October 2010 19:39, sashank <span dir="ltr"><<a href="mailto:sasanka.pathi@locuz.com">sasanka.pathi@locuz.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
<div link="blue" vlink="purple" lang="EN-US">
<div>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125);">Are u trying to login with the hostname or Ip address. Try with
the IP address first.</span></p>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">Warm
Regards,</span></p>
<p class="MsoNormal"><u><span style="color: rgb(31, 73, 125);">Venkata Sasanka.pathi(-91 950 265 2290)</span></u></p>
<p class="MsoNormal"><u><span style="color: rgb(31, 73, 125);">Consultant | unified communications</span></u></p>
<p class="MsoNormal"><u><span style="color: rgb(31, 73, 125);">Locuz Enterprise Solutions Ltd. (A Subsidiary of 3i-Infotech)</span></u></p>
<p class="MsoNormal"><u><span style="color: rgb(31, 73, 125);">Sudha House 3, Tilak Road Abids, Hydrabad </span></u></p>
<p class="MsoNormal"><u><span style="color: rgb(31, 73, 125);">Andhra Pradesh - 500 001</span></u></p>
<p class="MsoNormal"><u><span style="color: rgb(31, 73, 125);">| Mobile: 09502652290 | Phone : +91 -040 - 66115656 | </span></u></p>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></p>
<div style="border-width: 1pt medium medium; border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; padding: 3pt 0in 0in;">
<p class="MsoNormal"><b><span style="font-size: 10pt;">From:</span></b><span style="font-size: 10pt;">
<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On
Behalf Of </b><a href="mailto:svr.file@gmail.com" target="_blank">svr.file@gmail.com</a><br>
<b>Sent:</b> Tuesday, October 12, 2010 11:18 AM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> [cisco-voip] CUPS CUPC Login Error - Help Needed</span></p>
</div><div><div></div><div class="h5">
<p class="MsoNormal"> </p>
<p class="MsoNormal">Hi All,<br>
<br>
I need some assistance with a strange problem I'm having with Cisco Unified
Personal Communicator.<br>
<br>
I have a CUPC client running on the UC server network, users are able to login
and see the presence state of other users and IM other users. The other client
is connected to the phone, in the data VLAN. Users are not able to log onto
this client, when the same user tries to log into the CUPC client on laptop
connected to the phone they get an error message 'Unable to connect to network,
Please check your network connection'.<br>
<br>
This is a new server running CUPS 8.x and CUPC 8.x, currently in the lab and
both incoming and outgoing ACLs have been upset to allow ALL. I should also
mention that the topology is that the server and the phone are in different
locations, the phones register via a simulated WAN and both CUPC and CUPS have
IP connectivity both directions and there are no ACLs on the routers.<br>
<br>
Any assistance would be greatly appreciated. </p>
</div></div></div>
</div>
</blockquote></div><br>