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<P><FONT FACE="Calibri">I have a request from a Call Center Supervisor to be able to dynamically change the hours of their Call Center themselves. Currently, I have that set with time of day logic within the Application Script. </FONT></P>
<P><FONT FACE="Calibri">Does anyone know of another way to accomplish this? </FONT>
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<P><FONT FACE="Calibri">I had tested using an XML document that was used in a subscript, that would allow anyone to change a document and effectively set the holiday schedule at any time. Has anyone tried to do something similar with the time of day, or found another way for this to be changed dynamically? (and by time of day I meant setting the hours of business)</FONT></P>
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<P><FONT FACE="Calibri">Please let me know if you have any ideas.</FONT>
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<P><FONT FACE="Calibri">Thanks</FONT>
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<P><B><FONT COLOR="#007AC9" SIZE=2 FACE="Arial">Dave Dockendorf</FONT></B><FONT SIZE=2 FACE="Arial"><BR>
Lead Network Engineer - Unified Communication Services<BR>
Information Services - Global Production Operations</FONT>
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<BR><B><FONT COLOR="#007AC9" SIZE=2 FACE="Arial">ECOLAB</FONT></B><BR>
<FONT SIZE=2 FACE="Arial">655 Lone Oak Drive, ESC<SPAN LANG="de"> </SPAN></FONT><SPAN LANG="de"><FONT COLOR="#000000" SIZE=2 FACE="Arial">E-308-12</FONT></SPAN><SPAN LANG="en-us"><BR>
<FONT SIZE=2 FACE="Arial">Eagan, MN 55121</FONT></SPAN>
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<BR><SPAN LANG="en-us"></SPAN><A HREF="mailto:dave.dockendorf@ecolab.com"><SPAN LANG="en-us"><U></U><U><FONT COLOR="#0000FF" SIZE=2 FACE="Arial">dave.dockendorf@ecolab.com</FONT></U></SPAN></A><SPAN LANG="en-us"></SPAN>
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