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specifically any phone from mfg after december of last year should
contain a newer load that avoids this issue. if you're pulling "NIB"
phones from a storage room or warehouse that are left overs from older
orders then you will still face 2 step upgrades.<br>
<br>
/Wes<br>
<br>
Ryan Ratliff wrote:
<blockquote
style="border: medium none ! important; padding-left: 0px ! important; padding-right: 0px ! important; margin-left: 0px ! important; margin-right: 0px ! important;"
cite="mid:1E2A142E-1D37-4881-83B7-618CC9970952@cisco.com" type="cite">Exactly
and for Anthony's question it really depends on how new that NIB phone
really is. All phones from manufacturing now are shipping with a load
that will upgrade past 8.5(2) directly. That doesn't mean there
aren't stocks out there with the old load but real new phones will
upgrade.
<div><br>
</div>
<div>But as Lelio said in order for it to work you'd just have to
factory reset the phone for it to double upgrade like that.</div>
<div><br>
</div>
<div>Another option would be a vmware or other CUCM you keep handy
just for pointing new phones at to get them to the correct load so they
can be moved to production. All it would need is tftp and the
appropriate load file.</div>
<div><br>
<div><span class="Apple-style-span"
style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;">
<div>-Ryan</div>
</span></div>
<br>
<div>
<div>On Oct 12, 2010, at 5:17 PM, Lelio Fulgenzi wrote:</div>
<br class="Apple-interchange-newline">
<span class="Apple-style-span"
style="border-collapse: separate; font-family: 'Lucida Grande'; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; font-size: medium;">
<div>
<div
style="font-family: Verdana; font-size: 10pt; color: rgb(0, 0, 0);">When
I read the factory default action that Ryan sent off, it actually
deletes some files I believe and/or re-reads that term42.default.load
file.<br>
<br>
<br>
<span><br>
<span name="x"></span>---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
Cooking with unix is easy. You just sed it and forget it.<span
class="Apple-converted-space"> </span><br>
- LFJ (with apologies to Mr. Popeil)<br>
<span name="x"></span><br>
</span><br>
<hr id="zwchr"><b>From:<span class="Apple-converted-space"> </span></b>"Anthony
Holloway" <<a moz-do-not-send="true"
href="mailto:avholloway+cisco-voip@gmail.com">avholloway+cisco-voip@gmail.com</a>><br>
<b>To:<span class="Apple-converted-space"> </span></b>"Lelio
Fulgenzi" <<a moz-do-not-send="true" href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>><br>
<b>Cc:<span class="Apple-converted-space"> </span></b>"Ryan Ratliff"
<<a moz-do-not-send="true" href="mailto:rratliff@cisco.com">rratliff@cisco.com</a>>,
"voyp list" <<a moz-do-not-send="true"
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>
<b>Sent:<span class="Apple-converted-space"> </span></b>Tuesday,
October 12, 2010 5:14:41 PM<br>
<b>Subject:<span class="Apple-converted-space"> </span></b>Re:
[cisco-voip] term42.default.loads & term62.default.loads<br>
<br>
Yes that is correct, NIB = new in box.
<div><br>
</div>
<div>Oh, Ok, so I NIB phone is NOT sitting at a "factory reset"
state? I was under the impression that new phones, in the box, and
from the factory, were exactly in the same state as a phone who was
"factory reset."</div>
<div><br>
</div>
<div>That's what I get for assuming.</div>
<div><br>
</div>
<div>Anthony</div>
<div><br>
<div class="gmail_quote">On Tue, Oct 12, 2010 at 4:06 PM, Lelio
Fulgenzi<span class="Apple-converted-space"> </span><span dir="ltr"><<a
moz-do-not-send="true" href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>></span><span
class="Apple-converted-space"> </span>wrote:<br>
<blockquote class="gmail_quote"
style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div>
<div
style="font-family: Verdana; font-size: 10pt; color: rgb(0, 0, 0);">I'm
assuming NIB is "new in box"<span><span class="Apple-converted-space"> </span>??<br>
<br>
I believe the one step you're missing here is resetting the phone to
factory defaults so that it grabs the term42.default.loads file
appropriately.
<div class="im"><br>
<br>
<br>
<br>
<span></span>---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
Cooking with unix is easy. You just sed it and forget it.<span
class="Apple-converted-space"> </span><br>
- LFJ (with apologies to Mr. Popeil)<br>
<span></span><br>
</div>
</span><br>
<hr><b>From:<span class="Apple-converted-space"> </span></b>"Anthony
Holloway" <<a moz-do-not-send="true"
href="mailto:avholloway%2Bcisco-voip@gmail.com" target="_blank">avholloway+cisco-voip@gmail.com</a>>
<div class="im"><br>
<b>To:<span class="Apple-converted-space"> </span></b>"Lelio
Fulgenzi" <<a moz-do-not-send="true" href="mailto:lelio@uoguelph.ca"
target="_blank">lelio@uoguelph.ca</a>><br>
</div>
<b>Cc:<span class="Apple-converted-space"> </span></b>"Ryan
Ratliff" <<a moz-do-not-send="true" href="mailto:rratliff@cisco.com"
target="_blank">rratliff@cisco.com</a>>, "voyp list" <<a
moz-do-not-send="true" href="mailto:cisco-voip@puck.nether.net"
target="_blank">cisco-voip@puck.nether.net</a>><br>
<b>Sent:<span class="Apple-converted-space"> </span></b>Tuesday,
October 12, 2010 4:48:35 PM
<div>
<div class="h5"><br>
<b>Subject:<span class="Apple-converted-space"> </span></b>Re:
[cisco-voip] term42.default.loads & term62.default.loads<br>
<br>
Can I piggyback on this topic?
<div><br>
</div>
<div>So I take a NIB phone, and I plug it in, and it fails to
upgrade because my CUCM has phones loads above 8.5(2). Are you saying
that if I change out my default.loads files for 8.4(4) ones, I would
eliminate the upgrade failure scenario of plugging in a NIB phone
(which presumably ships with older than 8.4(4) firmware)?</div>
<div><br>
</div>
<div>So the game plan looks like this:</div>
<div> phone boots for first time</div>
<div> dhcp address assigned, and option 150 points to tftp</div>
<div> phone grabs the default.loads file, and reads which version
is should pull down</div>
<div> I go grab some five guys</div>
<div> phone grabs firmware and begins to upgrade to 8.4(4)</div>
<div> phone resets</div>
<div> phone registers to CUCM, grabbing its XML config, and reads
which version is should pull down</div>
<div> phone grabs firmware and begins to upgrade to 8.5(3)</div>
<div> phone resets</div>
<div> phone registers</div>
<div> I come back and see a registered phone</div>
<div><br>
</div>
<div>Anthony<br>
<br>
<div class="gmail_quote">On Tue, Oct 12, 2010 at 3:34 PM, Lelio
Fulgenzi<span class="Apple-converted-space"> </span><span dir="ltr"><<a
moz-do-not-send="true" href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>></span><span
class="Apple-converted-space"> </span>wrote:<br>
<blockquote class="gmail_quote"
style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div>
<div
style="font-family: Verdana; font-size: 10pt; color: rgb(0, 0, 0);">Ah
- cool. Never thought about that application.<span
class="Apple-converted-space"> </span><span><br>
<div><br>
<span></span>---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
Cooking with unix is easy. You just sed it and forget it.<span
class="Apple-converted-space"> </span><br>
- LFJ (with apologies to Mr. Popeil)<br>
<span></span><br>
</div>
</span>
<div><br>
<hr><b>From:<span class="Apple-converted-space"> </span></b>"Ryan
Ratliff" <<a moz-do-not-send="true" href="mailto:rratliff@cisco.com"
target="_blank">rratliff@cisco.com</a>><br>
<b>To:<span class="Apple-converted-space"> </span></b>"Lelio
Fulgenzi" <<a moz-do-not-send="true" href="mailto:lelio@uoguelph.ca"
target="_blank">lelio@uoguelph.ca</a>><br>
<b>Cc:<span class="Apple-converted-space"> </span></b>"voyp list"
<<a moz-do-not-send="true" href="mailto:cisco-voip@puck.nether.net"
target="_blank">cisco-voip@puck.nether.net</a>><br>
</div>
<b>Sent:<span class="Apple-converted-space"> </span></b>Tuesday,
October 12, 2010 4:21:39 PM
<div>
<div><br>
<b>Subject:<span class="Apple-converted-space"> </span></b>Re:
[cisco-voip] term42.default.loads & term62.default.loads<br>
<br>
That's correct, they will do two upgrades. In some cases this may be
desired with the default load being 8.4(4) so that both old and new
phones can upgrade easily to later loads given the restrictions for
going past 8.5(2).
<div><br>
<div><span
style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;">
<div>-Ryan</div>
</span></div>
<br>
<div>
<div>On Oct 12, 2010, at 3:55 PM, Lelio Fulgenzi wrote:</div>
<br>
<span
style="border-collapse: separate; font-family: 'Lucida Grande'; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; font-size: medium;">
<div>
<div
style="font-family: Verdana; font-size: 10pt; color: rgb(0, 0, 0);">Thanks
Ryan.<br>
<br>
I'm guessing then, if I don't update those files, and perform a factory
reset, the phone will first load the previous version, try to register
to call manager, see the new firmware information and then upgrade?<br>
<br>
So basically downgrade, then upgrade?<br>
<br>
I'm not saying I want to keep it this way, just trying to understand
what will happen. I guess I could actually confirm the results by doing
this myself too.<br>
<span><br>
<span></span>---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
Cooking with unix is easy. You just sed it and forget it.<span> </span><br>
- LFJ (with apologies to Mr. Popeil)<br>
<span></span><br>
</span><br>
<hr><b>From:<span> </span></b>"Ryan Ratliff" <<a
moz-do-not-send="true" href="mailto:rratliff@cisco.com" target="_blank">rratliff@cisco.com</a>><br>
<b>To:<span> </span></b>"Lelio Fulgenzi" <<a
moz-do-not-send="true" href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>><br>
<b>Cc:<span> </span></b>"voyp list" <<a moz-do-not-send="true"
href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br>
<b>Sent:<span> </span></b>Tuesday, October 12, 2010 3:17:58 PM<br>
<b>Subject:<span> </span></b>Re: [cisco-voip]
term42.default.loads & term62.default.loads<br>
<br>
They are used to recover from a factory reset.
<div><a moz-do-not-send="true"
href="http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7962g_7942g/7_0/english/administration/guide/7962trb.html#wp1031705"
target="_blank">http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7962g_7942g/7_0/english/administration/guide/7962trb.html#wp1031705</a></div>
<div><br>
<div>
<div style="font-family: Helvetica;">-Ryan</div>
</div>
<br>
<div>
<div>On Oct 12, 2010, at 3:03 PM, Lelio Fulgenzi wrote:</div>
<br>
<span
style="border-collapse: separate; font-family: 'Lucida Grande'; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; font-size: medium;">
<div>
<div
style="font-family: Verdana; font-size: 10pt; color: rgb(0, 0, 0);">ok...when
are they used then? if i keep the originals from a previous version,
copy over firmware files from a new version and update either the
device defaults page or manually configure a phone is that ok?<span><br>
<br>
<span></span>---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
Cooking with unix is easy. You just sed it and forget it.<span> </span><br>
- LFJ (with apologies to Mr. Popeil)<br>
<span></span><br>
</span><br>
<hr><b>From:<span> </span></b>"Ryan Ratliff" <<a
moz-do-not-send="true" href="mailto:rratliff@cisco.com" target="_blank">rratliff@cisco.com</a>><br>
<b>To:<span> </span></b>"Lelio Fulgenzi" <<a
moz-do-not-send="true" href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>><br>
<b>Cc:<span> </span></b>"voyp list" <<a moz-do-not-send="true"
href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br>
<b>Sent:<span> </span></b>Tuesday, October 12, 2010 2:16:31 PM<br>
<b>Subject:<span> </span></b>Re: [cisco-voip]
term42.default.loads & term62.default.loads<br>
<br>
They are never created, only copied either manually via zip file
(windows CCM) or by the load installer.
<div><br>
<div><span
style="border-collapse: separate; font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;">
<div>-Ryan</div>
</span></div>
<br>
<div>
<div>On Oct 12, 2010, at 2:05 PM, Lelio Fulgenzi wrote:</div>
<br>
<span
style="border-collapse: separate; font-family: 'Lucida Grande'; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; font-size: medium;">
<div>
<div
style="font-family: Verdana; font-size: 10pt; color: rgb(0, 0, 0);"><br>
can anyone shed some light on when i need to overwrite the
term42.default.loads & term62.default.loads files when copying over
firmware files?<br>
<br>
if i just copy over the firmware files and modify the device defaults
on CCM, will it create these two files new?<br>
<span><br>
<span></span>---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
Cooking with unix is easy. You just sed it and forget it.<span> </span><br>
- LFJ (with apologies to Mr. Popeil)<br>
<span></span><br>
</span><br>
</div>
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target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
</div>
</span></div>
<br>
</div>
</div>
</div>
</span><br>
</div>
<br>
</div>
</div>
</div>
</span><br>
</div>
<br>
</div>
</div>
</div>
</div>
</div>
<br>
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</blockquote>
</div>
<br>
</div>
</div>
</div>
</div>
</div>
</blockquote>
</div>
<br>
</div>
</div>
</div>
</span><br class="Apple-interchange-newline">
</div>
<br>
</div>
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