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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>It must be a problem in the recording servers in interpreting the
sniffed voice streams and reconstructing the wav files, I saw this problem a
lot in other product and every time it happen the vendor has to change their code!!!<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal style='background:white'><span style='font-size:10.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'> </span><span
style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:#1F497D'>Best
Regards;<o:p></o:p></span></p>
<p class=MsoNormal style='background:white'><span style='font-size:10.5pt;
font-family:"Calibri","sans-serif";color:#1F497D'> Ahmed Elnagar<o:p></o:p></span></p>
<p class=MsoNormal style='background:white'><span style='font-size:10.5pt;
font-family:"Calibri","sans-serif";color:#1F497D'> Senior Network PS
Engineer<o:p></o:p></span></p>
<p class=MsoNormal style='background:white'><span style='font-size:10.5pt;
font-family:"Calibri","sans-serif";color:#1F497D'> Mob: +2019-0016211<o:p></o:p></span></p>
<p class=MsoNormal style='background:white'><span style='font-size:10.5pt;
font-family:"Calibri","sans-serif";color:#1F497D'> CCIE#24697 (Voice)<o:p></o:p></span></p>
<p class=MsoNormal style='background:white'><span style='font-size:10.5pt;
font-family:"Calibri","sans-serif";color:#1F497D'> <img width=63
height=63 id="Picture_x0020_0" src="cid:image001.jpg@01CB6AFE.EACF9060"
alt="ccie_voice_large.gif"><o:p></o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Tahir Uddin<br>
<b>Sent:</b> Wednesday, October 13, 2010 4:25 PM<br>
<b>To:</b> voyp list<br>
<b>Subject:</b> [cisco-voip] Voice recording issue<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>Hi, </span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>We have call manager express and Etalk recorders</span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>We have an issue where the recording files for each call is getting
mixed up. When agent A talks to customer A and agent B talks to customer B, in
the recording files, we hear agent A interlaced with customer B. Has anyone
come across this issue. </span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>I am probably not providing enough information on this, just wanted
to get an initial take to start out.</span><o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>Regards</span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>Tahir</span><o:p></o:p></p>
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