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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>There is a lot of requests for the below, I don’t know if there
is a feature request on Cisco or not.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal style='background:white'><span style='font-size:10.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'> </span><span
style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:#1F497D'>Best
Regards;<o:p></o:p></span></p>
<p class=MsoNormal style='background:white'><span style='font-size:10.5pt;
font-family:"Calibri","sans-serif";color:#1F497D'> Ahmed Elnagar<o:p></o:p></span></p>
<p class=MsoNormal style='background:white'><span style='font-size:10.5pt;
font-family:"Calibri","sans-serif";color:#1F497D'> Senior Network PS
Engineer<o:p></o:p></span></p>
<p class=MsoNormal style='background:white'><span style='font-size:10.5pt;
font-family:"Calibri","sans-serif";color:#1F497D'> Mob: +2019-0016211<o:p></o:p></span></p>
<p class=MsoNormal style='background:white'><span style='font-size:10.5pt;
font-family:"Calibri","sans-serif";color:#1F497D'> CCIE#24697 (Voice)<o:p></o:p></span></p>
<p class=MsoNormal style='background:white'><span style='font-size:10.5pt;
font-family:"Calibri","sans-serif";color:#1F497D'> <img width=63
height=63 id="Picture_x0020_0" src="cid:image001.jpg@01CB6C90.AE0402E0"
alt="ccie_voice_large.gif"><o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Syed Khalid Ali<br>
<b>Sent:</b> Friday, October 15, 2010 7:27 AM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] how replace the busy or ringback tone with customprompts?<o:p></o:p></span></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'>hi,<br>
<br>
If a user is already on a call, the callie hears the ringback tone. Can we
change this to custom prompts like the " user is on another call"<br>
<br>
We are running CCM 4.2 and CRS 4.0<br clear=all>
<br>
-- <br>
Thanks,<br>
Syed Khalid Ali<o:p></o:p></p>
</div>
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