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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>A couple of “gotchas”:<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Depending on what phone firmware version you are currently running you may need to upgrade your phones to 8.3(3) firmware on your old 4.2 cluster before you begin. See notes here:<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><a href="http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cuipph/firmware/9_0_3/english/release/notes/7900_903.html#wp57602">http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cuipph/firmware/9_0_3/english/release/notes/7900_903.html#wp57602</a><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Also, keep in mind that if you use attendant console it is no longer supported in CUCM 8.x.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Finally, if possible we typically like to purchase a new hard drive to install the new UCM version onto. Keep the old drive as an emergency backup. If something goes wrong simply swap the old drive back into the server and you are back to your old 4.2 cluster. Trust me, if you spend several hours on an upgrade only to have something go wrong the last thing you will want to do is spend several more hours installing a clean copy of 4.2 and then restoring a backup.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Thanks,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Go0se<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>My blog:<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><a href="http://atc.go0se.com"><span style='color:blue'>http://atc.go0se.com</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>--------------------------------------------<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Help Hopegivers International<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Feed the orphans of Haiti and India<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><a href="http://www.hopegivers.org"><span style='color:blue'>http://www.hopegivers.org</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>--------------------------------------------<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Amanda Lalli-Cafini<br><b>Sent:</b> Wednesday, October 20, 2010 6:05 AM<br><b>To:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> [cisco-voip] Planning to upgrade CM from 4.2 to 8.0.2<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>Good Day All,<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'> <o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>I have a CM 4.2 (publisher and subscriber) that I need to upgrade to CUCM version 8.<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'> <o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>I am trying to get my head around the best process to follow.<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>Prework- doublecheck the physical hardware will support 8.0.2c.<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>7835-H2 with 2Gig RAM and 72G hard disk (done)<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'> <o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'> <o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>1. Get everything ready to rebuild CM4.2 if necessary<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'> check the backups<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'> recovery/installation disks<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'> <o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'> <o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>2. Use the DMA tool<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'> Correct any problems or errors before proceeding.<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'> <o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>3. The devices on the network are registered t the subscriber.<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'> Shutdown subscriber (small outage window) and make sure the devices register with the CM 4.2 publisher.<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'> <o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>4. Build a new publisher on test network to 7.1(2)<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'> The new Publisher server gets the IP address of the current publisher<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'> Choosing this particular version because I found a Cisco guide for upgrading 4.2(3) to 7.1(2)<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'> <o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>5. Migrate the data<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'> <o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>6. Check that phones will regiter to new CM 7.2(2) publisher.<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'> <o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>7. Upgrade to 8.0.2 and recheck test phones.<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'> <o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>8. Plan an outage window to shutdown CM4.2 Publisher and introduce CUCM8.0.2c publisher<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'> <o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>9 If all goes well, build a new subscriber<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'> <o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>This will be the first time I am responsible for an upgrade between Windows based CM to Linux Based so it would be really great to hear from people who have done this before.<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'> <o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>I am most interested in knowing if my plan is basically solid and what are the 'gotchas' that I need to look out for.<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'> <o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>Thanks very much for any assistance.<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'> <o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>Regards,<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'> <o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>Amanda<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Amanda Lalli-Cafini<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>