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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Sounds like this is an issue with the subnet,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Courier New";color:#1F497D'>Neal Haas<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>1020 S 10th St </span><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'><br></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Fresno, CA 93702</span><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'> <o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Courier New";color:#1F497D'>Desk 559.600.5890<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Scott Voll<br><b>Sent:</b> Monday, October 25, 2010 10:45 AM<br><b>To:</b> Sechaba Mokoena<br><b>Cc:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> Re: [cisco-voip] CDR Export to External Billing Server<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>How often are you sending the CDRs to the billing server? Minute by minute? once daily?<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt'>Scott<o:p></o:p></p><div><p class=MsoNormal>On Mon, Oct 25, 2010 at 9:04 AM, Sechaba Mokoena <<a href="mailto:sechabam@gmail.com">sechabam@gmail.com</a>> wrote:<o:p></o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'>Hi,<br><br>I'm running UCM 7(1).5 and I've configured it to export CDRs to an external billing server. I've configured the external FTP server in CDR Management, and I can authenticate with the server. We're not receiving CDRs from UCM. To rule out UCM as the cause of this error, I setup my own FTP server on the same subnet as UCM, and I'm receiving CDRs on my FTP server. We've opened up all ports on our firewall to send traffic to the external FTP server, but this hasn't made a difference. Should I be looking elsewhere?<br><br>Kind regards,<br><span style='color:#888888'><br>Sechaba Mokoena<br></span><br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p></div></div></body></html>