Hi,<br><br>I can FTP from my PC to the external server.I'll give it a try from the same subnet that UCM is on.<br><br>Thanks<br><br><div class="gmail_quote">On Mon, Oct 25, 2010 at 7:12 PM, Erick B. <span dir="ltr"><<a href="mailto:erickbee@gmail.com">erickbee@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">From your PC, can you FTP to the external server and upload files successfully?<br>
<br>
Try this on same subnet your UCM is on also.<br>
<div><div></div><div class="h5"><br>
<br>
On Mon, Oct 25, 2010 at 11:04 AM, Sechaba Mokoena <<a href="mailto:sechabam@gmail.com">sechabam@gmail.com</a>> wrote:<br>
> Hi,<br>
><br>
> I'm running UCM 7(1).5 and I've configured it to export CDRs to an external<br>
> billing server. I've configured the external FTP server in CDR Management,<br>
> and I can authenticate with the server. We're not receiving CDRs from UCM.<br>
> To rule out UCM as the cause of this error, I setup my own FTP server on the<br>
> same subnet as UCM, and I'm receiving CDRs on my FTP server. We've opened up<br>
> all ports on our firewall to send traffic to the external FTP server, but<br>
> this hasn't made a difference. Should I be looking elsewhere?<br>
><br>
> Kind regards,<br>
><br>
> Sechaba Mokoena<br>
><br>
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</blockquote></div><br>