All,<div><br></div><div>Same issue for me rigth here, affected phones 7920,7940,7960 and 7941.</div><div>my end-customer is pushing for a TAC case, so i will refer to the hidden bug id, and see if we can speed something up.</div>
<div><br></div><div>thanks,</div><div><br></div><div>Erik<br><br><div class="gmail_quote">On Tue, Oct 26, 2010 at 3:24 AM, <span dir="ltr"><<a href="mailto:John.VanLaecke@ghd.com">John.VanLaecke@ghd.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;"><font size="2" face="sans-serif">Guys,</font>
<br>
<br><font size="2" face="sans-serif">I had the same issue with 7940,7941
and 7960,7961 phones. once I upgrade the phone load to SCCP41.9-0-3S Daylight
savings then worked.</font>
<br>
<br><font size="2" face="sans-serif">Load version SCCP41.8-3-3SR2S have the
daylight savings issue.</font>
<br>
<br>
<br>
<br>
<br>
<br>
<br><font size="2" face="Verdana">Regards,<br>
<b><br>
John Van Laecke </b></font><font size="2" color="#5f5f5f" face="Verdana"><b><br>
</b></font><font size="1" color="#5f5f5f" face="Verdana"><b>Senior Voice Engineer<br>
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GHD</b></font><font size="1" color="#0060a0" face="Verdana"><b>
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<tbody><tr valign="top">
<td><font size="1" color="#5f5f5f" face="sans-serif">From:</font>
</td><td><font size="1" face="sans-serif">"Norton, Mike" <<a href="mailto:mikenorton@pwsd76.ab.ca" target="_blank">mikenorton@pwsd76.ab.ca</a>></font>
</td></tr><tr valign="top">
<td><font size="1" color="#5f5f5f" face="sans-serif">To:</font>
</td><td><font size="1" face="sans-serif">Ahmed Elnagar <<a href="mailto:ahmed_elnagar@rayacorp.com" target="_blank">ahmed_elnagar@rayacorp.com</a>>,
"<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>" <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>></font>
</td></tr><tr valign="top">
<td><font size="1" color="#5f5f5f" face="sans-serif">Date:</font>
</td><td><font size="1" face="sans-serif">26/10/2010 09:07 AM</font>
</td></tr><tr valign="top">
<td><font size="1" color="#5f5f5f" face="sans-serif">Subject:</font>
</td><td><div class="im"><font size="1" face="sans-serif">Re: [cisco-voip] Wrong time on IP Phones
7960</font>
</div></td></tr><tr valign="top">
<td><font size="1" color="#5f5f5f" face="sans-serif">Sent by:</font>
</td><td><font size="1" face="sans-serif"><a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a></font></td></tr></tbody></table>
<br>
<hr noshade><div><div></div><div class="h5">
<br>
<br>
<br><font size="2" color="#004080" face="Calibri">The reason that Cisco did
not proactively act based on your earlier case is probably because they
are just really, really incompetent with daylight savings time. Have they
EVER had a year where they’ve got it right? Maybe we should just be filing
bugs for the rare occasions when it *<b>does</b>* work.</font>
<br><font size="2" color="#004080" face="Calibri"> </font>
<br><font size="2" color="#004080" face="Calibri">-- </font>
<br><font size="2" color="#004080" face="Calibri">Mike Norton</font>
<br><font size="2" color="#004080" face="Calibri">I.T. Support</font>
<br><font size="2" color="#004080" face="Calibri">Peace Wapiti School Division
No. 76</font>
<br><font size="2" color="#004080" face="Calibri">Helpdesk: 780-831-3080</font>
<br><font size="2" color="#004080" face="Calibri">Direct: 780-831-3076</font>
<br><a name="12be6236a073cbea__MailEndCompose"></a><font size="2" color="#004080" face="Calibri"> </font>
<br><font size="2" face="Tahoma"><b>From:</b> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>
[</font><a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank"><font size="2" face="Tahoma">mailto:cisco-voip-bounces@puck.nether.net</font></a><font size="2" face="Tahoma">]
<b>On Behalf Of </b>Ahmed Elnagar<b><br>
Sent:</b> October-25-10 3:15 PM<b><br>
To:</b> MIHI; Reto Gassmann<b><br>
Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><b><br>
Subject:</b> Re: [cisco-voip] Wrong time on IP Phones 7960</font>
<br><font size="3" face="Times New Roman"> </font>
<br><font size="2" color="#004080" face="Calibri">Here you go</font>
<br><font size="2" color="#004080" face="Calibri">Bug ID: CSCtj70240 “ not
listed on site yet”</font>
<br><font size="2" color="#004080" face="Calibri">BTW the 69xx is also affected</font>
<br><font size="2" color="red" face="Calibri"><b>The strange thing is that
I have opened a case with TAC a month ago for this issue “as I am in a
+2 time zone that changes DST in last of September not in the last of October
as other +2 areas and I just got a response from them today when they got
more hits on that case from other countries”…why they did not do a proactive
action from my case “and properly others opened cases for it”.</b></font>
<br><font size="2" color="#004080" face="Calibri"> </font>
<br><font size="2" face="Arial"> </font><font size="2" color="#004080" face="Calibri">An
issue appeared on CUCM 7.1.x with some phones (7940 and 7960). We are currently
trying to address this issue, and our development team is working on it.<br>
<br>
Problem Symptoms:<br>
<br>
Time of Day routing is one hour forward schedule.<br>
The display time on Cisco IP Phone models listed in the
problem description reflect one hour behind the current local time before
Daylight Saving Time occurs.<br>
<br>
Workaround/Solution<br>
<br>
Workaround #1<br>
Affected customers can choose to do nothing and wait for
the time to automatically update.<br>
<br>
Workaround #2<br>
Time of Day Routing<br>
<br>
Adjust the time schedules behind one hour.<br>
<br>
Cisco IP Phones<br>
<br>
1. Choose System > Date / Time Group from
CUCM Admin.<br>
2. Create a new Date / Time group that is one
hour ahead of local time.<br>
3. Choose System > Device pool.<br>
4. Create a New Device pool and assign the
(one hour ahead Date time group) to this new device pool.<br>
5. Assign the new device pool to the Cisco
IP Phones that display the incorrect time.<br>
<br>
Note: The CUCM time updates occur automatically (dates vary per time zone).<br>
Change your Time of Day Routing and Device Pools back to the original
Date / Time group accordingly.</font>
<br><font size="2" color="#004080" face="Calibri"> </font>
<br><font size="2" color="#004080" face="Calibri"> </font>
<br><font size="2" color="#004080" face="Calibri"> </font><font size="2" color="#004080" face="Calibri">Best
Regards;</font>
<br><font size="2" color="#004080" face="Calibri"> Ahmed Elnagar</font>
<br><font size="2" color="#004080" face="Calibri"> Senior Network PS
Engineer</font>
<br><font size="2" color="#004080" face="Calibri"> Mob: +2019-0016211</font>
<br><font size="2" color="#004080" face="Calibri"> CCIE#24697 (Voice)</font>
<br><font size="2" color="#004080" face="Calibri"> </font><img src="cid:_2_0350AE6C0350AC000007B1204A2577C8" alt="Description: ccie_voice_large.gif">
<br><font size="2" color="#004080" face="Calibri"> </font>
<br><font size="2" face="Tahoma"><b>From:</b> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>
[</font><a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank"><font size="2" face="Tahoma">mailto:cisco-voip-bounces@puck.nether.net</font></a><font size="2" face="Tahoma">]
<b>On Behalf Of </b>MIHI<b><br>
Sent:</b> Monday, October 25, 2010 7:35 PM<b><br>
To:</b> 'Reto Gassmann'<b><br>
Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><b><br>
Subject:</b> Re: [cisco-voip] Wrong time on IP Phones 7960</font>
<br><font size="3" face="Times New Roman"> </font>
<br><font size="2" color="#004080" face="Calibri">Hi Reto,</font>
<br><font size="2" color="#004080" face="Calibri"> </font>
<br><font size="2" color="#004080" face="Calibri">Try <b>Africa/Windhoek*</b>.
This is also GMT+1 and works for me on 7960.</font>
<br><font size="2" color="#004080" face="Calibri"> </font>
<br><font size="2" color="#004080" face="Calibri">Let me know if it works for
you too,</font>
<br><font size="2" color="#004080" face="Calibri">Marton</font>
<br><font size="2" color="#004080" face="Calibri"> </font>
<br><font size="2" face="Tahoma"><b>From:</b> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>
[</font><a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank"><font size="2" face="Tahoma">mailto:cisco-voip-bounces@puck.nether.net</font></a><font size="2" face="Tahoma">]
<b>On Behalf Of </b>Reto Gassmann<b><br>
Sent:</b> Monday, October 25, 2010 1:53 PM<b><br>
To:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><b><br>
Subject:</b> [cisco-voip] Wrong time on IP Phones 7960</font>
<br><font size="3" face="Times New Roman"> </font>
<br><font size="3" face="Times New Roman">Hello group</font>
<br><font size="3" face="Times New Roman"> </font>
<br><font size="3" face="Times New Roman">this morning we found our IP Phones
7960 showing the wrong time. They all switched to winter time this weekend
and are now one hour behind. Other phone types (7961, 7970) are showing
the right time.</font>
<br><font size="3" face="Times New Roman"> </font>
<br><font size="3" face="Times New Roman">Has anyone the same problem?</font>
<br><font size="3" face="Times New Roman"> </font>
<br><font size="3" face="Times New Roman">Location: Switzerland</font>
<br><font size="3" face="Times New Roman">CUCM: 7.1(3a) (7.1.3.20000-2)</font>
<br><font size="3" face="Times New Roman">Phone load 7960: P00308010100</font>
<br><font size="3" face="Times New Roman">Time Zone (CMLocal): (GMT+1:00)
Europe/Amsterdam* </font>
<br><font size="3" face="Times New Roman"> </font>
<br><font size="3" face="Times New Roman">We have also tried other phone
loads (P00308010200 / P00308000900) with no success.</font>
<br><font size="3" face="Times New Roman">We have checked the Bug Tool Kit
but found nothing.</font>
<br><font size="3" face="Times New Roman"> </font>
<br><font size="3" face="Times New Roman">Thanks for help</font>
<br><font size="3" face="Times New Roman">Reto</font>
<br><font size="3" face="Times New Roman"> </font>
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