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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Correct… It does not work in 64-bit. Reason being the CDP driver is not 64-bit compatible and that driver is required for CUPC / VA to see the desk phone.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>Eric Butcher<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:8.0pt;font-family:"Calibri","sans-serif";color:black'>Cisco Unified Communications Engineer</span></b><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><br></span></b><b><span style='font-size:7.5pt;font-family:"Calibri","sans-serif";color:red'>CDW</span></b><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:gray'> Professional Services</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:gray'>11711 N Meridian, Ste 225</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:gray'>Carmel, IN 46032<br></span><span style='font-size:10.0pt;font-family:Wingdings;color:black'>(</span><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:black'> 317.569.4282 - IP Phone<br></span><span style='font-size:10.0pt;font-family:Wingdings;color:black'>(</span><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:black'> 765.744.1458 - Mobile<br></span><span style='font-size:10.0pt;font-family:Wingdings;color:black'>*</span><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:black'> <a href="mailto:eric.butcher@cdw.com">eric.butcher@cdw.com</a></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:black'><a href="http://www.cdw.com/">http://www.cdw.com/</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Justin Steinberg<br><b>Sent:</b> Tuesday, October 26, 2010 4:57 PM<br><b>To:</b> Scott Voll<br><b>Cc:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> Re: [cisco-voip] CUCIMOC / Polycom RMX 2000<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'>are you running Windows 7 64 bit ? the release notes indicate that deskphone video is not supported in 64 bit.<br><br><a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucimoc/8_0/english/release/cucimocReleaseNote.html#wp92534">http://www.cisco.com/en/US/docs/voice_ip_comm/cucimoc/8_0/english/release/cucimocReleaseNote.html#wp92534</a><br><br><br><o:p></o:p></p><div><p class=MsoNormal>On Tue, Oct 26, 2010 at 12:12 PM, Ryan Ratliff <<a href="mailto:rratliff@cisco.com">rratliff@cisco.com</a>> wrote:<o:p></o:p></p><div><p class=MsoNormal>A quick check of the release notes says CAST is supported in CUCIMOC 8 so the functionality is there.<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Can you call between IP phones and get video?<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>At the end of the day somebody in Cisco gave you that software to test, and is going to be incented to help you get it working. <o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>From a troubleshooting perspective enable H.245 debugs in the CCM traces and make a call from CUCIMOC, then from CUVA to the same Polycom phone. Look at the media negotiation to see what's different.<span style='color:#888888'><o:p></o:p></span></p><div><p class=MsoNormal><span style='color:#888888'><o:p> </o:p></span></p></div><div><div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black'>-Ryan<o:p></o:p></span></p></div></div><div><div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal>On Oct 26, 2010, at 11:59 AM, Scott Voll wrote:<o:p></o:p></p></div><p class=MsoNormal><br>NOT EFT......... Piloting in a small group as to weather or not to purchase it. $XX,XXX<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt'>Scott<o:p></o:p></p><div><p class=MsoNormal>On Tue, Oct 26, 2010 at 8:41 AM, Ryan Ratliff <<a href="mailto:rratliff@cisco.com" target="_blank">rratliff@cisco.com</a>> wrote:<o:p></o:p></p><div><div><div><p class=MsoNormal><o:p> </o:p></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><p class=MsoNormal>we are piloting CUCIMOC 8.0.3<o:p></o:p></p></blockquote><div><p class=MsoNormal><o:p> </o:p></p></div></div><div><p class=MsoNormal>This is the important part. If this version is intended to replace CUVA to allow video from the PC and audio from the hard phone then you need to engage whoever you got the software from for support on it.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><span style='font-family:"Helvetica","sans-serif"'>-Ryan</span><o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p><div><div><div><div><p class=MsoNormal>On Oct 25, 2010, at 3:17 PM, Scott Voll wrote:<o:p></o:p></p></div><p class=MsoNormal><br><br>to add to this.... if I use the Cisco Unified Services Framework Device the video works. it's only when I use the physical phone where I run into this issue.<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>TIA<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt'>Scott<o:p></o:p></p><div><p class=MsoNormal>On Mon, Oct 25, 2010 at 12:08 PM, Scott Voll <<a href="mailto:svoll.voip@gmail.com" target="_blank">svoll.voip@gmail.com</a>> wrote:<o:p></o:p></p><p class=MsoNormal>So we have upgraded to CM 7.1.5bsu2.<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>we are piloting CUCIMOC 8.0.3<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>we have our Polycom RMX2000 setup as a H323 gateway.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Before the pilot we had VT advanage working with it without a problem.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Now with CUCIMOC we get NO video (audio is fine). In the RMX is shows a connection fault.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Anyone have this working? Did you have to do something special to get it working?<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>TIA<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><span style='color:#888888'>Scott<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p></div></div></div><p class=MsoNormal>_______________________________________________<br>cisco-voip mailing list<o:p></o:p></p><div><p class=MsoNormal><br><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><o:p></o:p></p></div><p class=MsoNormal><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p></div></div></div><p class=MsoNormal><o:p> </o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p></div></div></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p></div></body></html>