<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>don't know. when i tested it, it worked. might be worth opening a case with the TAC.<br><br>it's there to prevent the exact issue you were experiencing. which i can totally see happening even on our end. ;)<br><br>lelio<br><br><span><br><span name="x"></span>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>Cooking with unix is easy. You just sed it and forget it. <br> - LFJ (with apologies to Mr. Popeil)<br><span name="x"></span><br></span><br><hr id="zwchr"><b>From: </b>"Sandy Lee" <Sandy.Lee@dti.ulaval.ca><br><b>To: </b>"Lelio Fulgenzi" <lelio@uoguelph.ca><br><b>Cc: </b>cisco-voip@puck.nether.net<br><b>Sent: </b>Wednesday, October 27, 2010 9:44:45 AM<br><b>Subject: </b>RE: [cisco-voip] vmbox fulling with empty messages<br><br>
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<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">Interesting, it’s already
enabled… Am I missing any other parameter or is it that the loop detection
doesn’t work ?</span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> </span></p>
<div>
<p class="MsoNormal"><span style="font-size: 10pt; color: rgb(31, 73, 125);" lang="FR-CA">________________________________</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; color: rgb(31, 73, 125);" lang="FR-CA"> </span></p>
<p class="MsoNormal"><b><span style="font-size: 10pt; color: rgb(31, 73, 125);" lang="FR-CA">Sandy
Lee</span></b></p>
<p class="MsoNormal"><span style="font-size: 10pt; color: rgb(31, 73, 125);" lang="FR-CA">Analyste</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; color: rgb(31, 73, 125);" lang="FR">Division
des infrastructures</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; color: rgb(31, 73, 125);" lang="FR">Direction
des technologies de l'information</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; color: rgb(31, 73, 125);" lang="FR-CA">Université
Laval</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: Wingdings; color: black;" lang="FR">(</span><span style="font-size: 10pt; color: black;" lang="FR">
418.656.2131, ext. 4420</span><span style="font-size: 10pt; color: blue;" lang="FR"></span></p>
<p class="MsoNormal"><span style="font-size: 9pt; color: rgb(31, 73, 125);"><a href="mailto:Sandy.Lee@dti.ulaval.ca" target="_blank"><span lang="FR">Courriel</span></a></span><span style="font-size: 8pt; color: rgb(31, 73, 125);" lang="FR"> — </span><span style="font-size: 9pt; color: rgb(31, 73, 125);"><a href="http://www.dti.ulaval.ca/sgc/nous_joindre" target="_blank"><span lang="FR">Nous joindre</span></a></span><span style="font-size: 8pt; color: rgb(31, 73, 125);" lang="FR"> — </span><span style="font-size: 9pt; color: rgb(31, 73, 125);"><a href="http://www.rec.ulaval.ca/lce/securite/confidentialite.htm" target="_blank"><span lang="FR">Avis
relatif à la confidentialité</span></a></span><span style="font-size: 9pt; color: rgb(31, 73, 125);" lang="FR"></span></p>
<p class="MsoNormal" style="margin-bottom: 12pt;"><b><span style="font-size: 9pt; color: maroon;" lang="FR">VEUILLEZ PRENDRE NOTE DE MA NOUVELLE
ADRESSE ÉLECTRONIQUE </span></b><span style="font-size: 10pt; font-family: "Arial","sans-serif"; color: navy;" lang="FR">: </span><span style="font-size: 10pt; color: navy;"><a href="mailto:Sandy.Lee@dti.ulaval.ca" target="_blank"><span lang="FR">Sandy.Lee@dti.ulaval.ca</span></a></span><span style="font-size: 10pt; color: navy;" lang="FR"></span></p>
</div>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);" lang="FR"> </span></p>
<div>
<div style="border-right: medium none; border-width: 1pt medium medium; border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; padding: 3pt 0in 0in;">
<p class="MsoNormal" style="margin-left: 0.5in;"><b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";">From:</span></b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";"> Lelio Fulgenzi [mailto:lelio@uoguelph.ca] <br>
<b>Sent:</b> Wednesday, October 27, 2010 9:35 AM<br>
<b>To:</b> Sandy Lee<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] vmbox fulling with empty messages</span></p>
</div>
</div>
<p class="MsoNormal" style="margin-left: 0.5in;"> </p>
<div>
<p class="MsoNormal" style="margin-right: 0in; margin-bottom: 12pt; margin-left: 0.5in;"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">There is a setting that prevents loops in this case.</span></p>
<p class="MsoNormal" style="margin-left: 1in; text-indent: -0.25in;"><span style="font-size: 10pt; font-family: Symbol; color: black;"><span style="">·<span style="font: 7pt "Times New Roman";">
</span></span></span><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">Under Telephony Integrations > Phone System > (pick your
phone system)</span></p>
<p class="MsoNormal" style="margin-left: 1in; text-indent: -0.25in;"><span style="font-size: 10pt; font-family: Symbol; color: black;"><span style="">·<span style="font: 7pt "Times New Roman";">
</span></span></span><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">Call Loop Detection by Using DTMF> Enable for Forwarded Message
Notification Calls (by Using DTMF)</span></p>
<p class="MsoNormal" style="margin-right: 0in; margin-bottom: 12pt; margin-left: 0.5in;"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">There is also an extension option, but I couldn't get that to
work.<br>
<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
Cooking with unix is easy. You just sed it and forget it. <br>
- LFJ (with apologies to Mr. Popeil)<br>
<br>
</span></p>
<div class="MsoNormal" style="margin-left: 0.5in; text-align: center;" align="center"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">
<hr id="zwchr" align="center" width="100%" size="2">
</span></div>
<p class="MsoNormal" style="margin-left: 0.5in;"><b><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">From: </span></b><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">"Sandy
Lee" <Sandy.Lee@dti.ulaval.ca><br>
<b>To: </b>"Lelio Fulgenzi" <lelio@uoguelph.ca><br>
<b>Cc: </b>cisco-voip@puck.nether.net<br>
<b>Sent: </b>Wednesday, October 27, 2010 9:32:05 AM<br>
<b>Subject: </b>RE: [cisco-voip] vmbox fulling with empty messages<br>
<br>
<br>
</span></p>
<p class="MsoNormal" style="margin-left: 0.5in;"><span style="color: rgb(31, 73, 125);">Thanks
for your help, it turned out she activated the notification on her vm to her
DN, so every minute, she had a notification message!</span><span style="color: black;"></span></p>
<p class="MsoNormal" style="margin-left: 0.5in;"><span style="color: rgb(31, 73, 125);"> </span><span style="color: black;"></span></p>
<p class="MsoNormal" style="margin-left: 0.5in;"><span style="color: rgb(31, 73, 125);" lang="FR">Sandy.</span><span style="color: black;"></span></p>
<div>
<div style="border-right: medium none; border-width: 1pt medium medium; border-style: solid none none; padding: 3pt 0in 0in; border-color: -moz-use-text-color;">
<p class="MsoNormal" style="margin-left: 1in;"><b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: black;">From:</span></b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: black;"> Lelio
Fulgenzi [mailto:lelio@uoguelph.ca] <br>
<b>Sent:</b> Tuesday, October 26, 2010 4:33 PM<br>
<b>To:</b> Sandy Lee<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] vmbox fulling with empty messages</span><span style="color: black;"></span></p>
</div>
</div>
<p class="MsoNormal" style="margin-left: 1in;"><span style="color: black;"> </span></p>
<div>
<p class="MsoNormal" style="margin-right: 0in; margin-bottom: 12pt; margin-left: 1in;"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">Connection has a GUI interface to voice mail inbox. <br>
<br>
https://<ipaddr>/ciscopca<br>
<br>
The user's COS will require access to this "Allow Users to Use the Cisco
Unity Inbox and RSS Feeds" (I don't know how the two are related).<br>
<br>
They will also need their "web password". Make sure it's not set to
change on first log on.<br>
<br>
If you're LDAP synchronized, you're good to go, use your windows password.<br>
<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
Cooking with unix is easy. You just sed it and forget it. <br>
- LFJ (with apologies to Mr. Popeil)</span><span style="color: black;"></span></p>
<div style="margin-left: 0.5in;">
<div class="MsoNormal" style="margin-left: 0.5in; text-align: center;" align="center"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">
<hr align="center" width="100%" size="2">
</span></div>
</div>
<p class="MsoNormal" style="margin-right: 0in; margin-bottom: 12pt; margin-left: 1in;"><b><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">From: </span></b><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">"Sandy Lee" <Sandy.Lee@dti.ulaval.ca><br>
<b>To: </b>"Lelio Fulgenzi" <lelio@uoguelph.ca><br>
<b>Cc: </b>cisco-voip@puck.nether.net<br>
<b>Sent: </b>Tuesday, October 26, 2010 4:29:00 PM<br>
<b>Subject: </b>RE: [cisco-voip] vmbox fulling with empty messages<br>
<br>
</span><span style="color: black;"></span></p>
<p class="MsoNormal" style="margin-left: 1in;"><span style="color: rgb(31, 73, 125);">This
is just voicemail, we’re not integrated yet with exchange, if that’s the GUI
you’re referring to.</span><span style="color: black;"></span></p>
<p class="MsoNormal" style="margin-left: 1in;"><span style="color: rgb(31, 73, 125);" lang="FR"> </span><span style="color: black;"></span></p>
<div>
<div style="border-right: medium none; border-width: 1pt medium medium; border-style: solid none none; padding: 3pt 0in 0in; border-color: -moz-use-text-color;">
<p class="MsoNormal" style="margin-left: 1.5in;"><b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: black;">From:</span></b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: black;"> Lelio
Fulgenzi [mailto:lelio@uoguelph.ca] <br>
<b>Sent:</b> Tuesday, October 26, 2010 4:20 PM<br>
<b>To:</b> Sandy Lee<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] vmbox fulling with empty messages</span><span style="color: black;"></span></p>
</div>
</div>
<p class="MsoNormal" style="margin-left: 1.5in;"><span style="color: black;"> </span></p>
<div>
<p class="MsoNormal" style="margin-right: 0in; margin-bottom: 12pt; margin-left: 1.5in;"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">I would log into the Unity Connection Inbox GUI and delete from
there.<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
Cooking with unix is easy. You just sed it and forget it. <br>
- LFJ (with apologies to Mr. Popeil)</span><span style="color: black;"></span></p>
<div style="margin-left: 0.5in;">
<div style="margin-left: 0.5in;">
<div class="MsoNormal" style="margin-left: 0.5in; text-align: center;" align="center"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">
<hr align="center" width="100%" size="2">
</span></div>
</div>
</div>
<p class="MsoNormal" style="margin-right: 0in; margin-bottom: 12pt; margin-left: 1.5in;"><b><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">From: </span></b><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">"Sandy Lee" <Sandy.Lee@dti.ulaval.ca><br>
<b>To: </b>cisco-voip@puck.nether.net<br>
<b>Sent: </b>Tuesday, October 26, 2010 4:18:22 PM<br>
<b>Subject: </b>[cisco-voip] vmbox fulling with empty messages</span><span style="color: black;"></span></p>
<p class="MsoNormal" style="margin-left: 1.5in;"><span style="color: black;" lang="FR">Hi,</span><span style="color: black;"></span></p>
<p class="MsoNormal" style="margin-left: 1.5in;"><span style="color: black;">We have a
user that migrated to IP telephony yesterday. We have two phone systems in CUC
7.1(5), so we usually just change the Phone system and the CLOS and we’re good
to go. The problem is, she already have over 2600 voicemail messages since
yesterday, which are all empty!!!</span></p>
<p class="MsoNormal" style="margin-left: 1.5in;"><span style="color: black;"> </span></p>
<p class="MsoNormal" style="margin-left: 1.5in;"><span style="color: black;">Questions:</span></p>
<p class="MsoNormal" style="margin-left: 1.5in;"><span style="color: black;"> </span></p>
<p class="MsoNormal" style="margin-left: 1.5in;"><span style="color: black;">So how
can I delete all the vmbox messages without deleting and recreating the vmbox ?
I’m wondering if there’s any other way than reseting the vmbox through BUD,
because we want to avoid the user having to reconfigure everything.</span></p>
<p class="MsoNormal" style="margin-left: 1.5in;"><span style="color: black;"> </span></p>
<p class="MsoNormal" style="margin-left: 1.5in;"><span style="color: black;">Where
and how to look into the logs to see what’s happening with her vmbox ?</span></p>
<p class="MsoNormal" style="margin-left: 1.5in;"><span style="color: black;"> </span></p>
<p class="MsoNormal" style="margin-left: 1.5in;"><span style="color: black;">Thanks
and regards.</span></p>
<p class="MsoNormal" style="margin-left: 1.5in;"><span style="color: black;"> </span></p>
<p class="MsoNormal" style="margin-left: 1.5in;"><span style="color: black;">Sandy.</span></p>
<p class="MsoNormal" style="margin-left: 1.5in;"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;"><br>
_______________________________________________<br>
cisco-voip mailing list<br>
cisco-voip@puck.nether.net<br>
https://puck.nether.net/mailman/listinfo/cisco-voip</span><span style="color: black;"></span></p>
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