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<p class=MsoNormal><span style='color:#1F497D'>Interesting, it’s already
enabled… Am I missing any other parameter or is it that the loop detection
doesn’t work ?<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>

<div>

<p class=MsoNormal><span lang=FR-CA style='font-size:10.0pt;color:#1F497D'>________________________________<o:p></o:p></span></p>

<p class=MsoNormal><span lang=FR-CA style='font-size:10.0pt;color:#1F497D'><o:p> </o:p></span></p>

<p class=MsoNormal><b><span lang=FR-CA style='font-size:10.0pt;color:#1F497D'>Sandy
Lee<o:p></o:p></span></b></p>

<p class=MsoNormal><span lang=FR-CA style='font-size:10.0pt;color:#1F497D'>Analyste<o:p></o:p></span></p>

<p class=MsoNormal><span lang=FR style='font-size:10.0pt;color:#1F497D'>Division
des infrastructures<o:p></o:p></span></p>

<p class=MsoNormal><span lang=FR style='font-size:10.0pt;color:#1F497D'>Direction
des technologies de l'information<o:p></o:p></span></p>

<p class=MsoNormal><span lang=FR-CA style='font-size:10.0pt;color:#1F497D'>Université
Laval<o:p></o:p></span></p>

<p class=MsoNormal><span lang=FR style='font-size:10.0pt;font-family:Wingdings;
color:black'>(</span><span lang=FR style='font-size:10.0pt;color:black'>
418.656.2131, ext. 4420</span><span lang=FR style='font-size:10.0pt;
color:blue'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:9.0pt;color:#1F497D'><a
href="mailto:Sandy.Lee@dti.ulaval.ca"><span lang=FR>Courriel</span></a></span><span
lang=FR style='font-size:8.0pt;color:#1F497D'> — </span><span style='font-size:
9.0pt;color:#1F497D'><a href="http://www.dti.ulaval.ca/sgc/nous_joindre"><span
lang=FR>Nous joindre</span></a></span><span lang=FR style='font-size:8.0pt;
color:#1F497D'> — </span><span style='font-size:9.0pt;color:#1F497D'><a
href="http://www.rec.ulaval.ca/lce/securite/confidentialite.htm"><span lang=FR>Avis
relatif à la confidentialité</span></a></span><span lang=FR style='font-size:
9.0pt;color:#1F497D'><o:p></o:p></span></p>

<p class=MsoNormal style='margin-bottom:12.0pt'><b><span lang=FR
style='font-size:9.0pt;color:maroon'>VEUILLEZ PRENDRE NOTE DE MA NOUVELLE
ADRESSE ÉLECTRONIQUE </span></b><span lang=FR style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:navy'>: </span><span style='font-size:
10.0pt;color:navy'><a href="mailto:Sandy.Lee@dti.ulaval.ca"><span lang=FR>Sandy.Lee@dti.ulaval.ca</span></a></span><span
lang=FR style='font-size:10.0pt;color:navy'><o:p></o:p></span></p>

</div>

<p class=MsoNormal><span lang=FR style='color:#1F497D'><o:p> </o:p></span></p>

<div>

<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>

<p class=MsoNormal style='margin-left:.5in'><b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> Lelio Fulgenzi [mailto:lelio@uoguelph.ca] <br>
<b>Sent:</b> Wednesday, October 27, 2010 9:35 AM<br>
<b>To:</b> Sandy Lee<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] vmbox fulling with empty messages<o:p></o:p></span></p>

</div>

</div>

<p class=MsoNormal style='margin-left:.5in'><o:p> </o:p></p>

<div>

<p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:
12.0pt;margin-left:.5in'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>There is a setting that prevents loops in this case.<o:p></o:p></span></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
margin-left:1.0in;text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span
style='font-size:10.0pt;font-family:Symbol;color:black'><span style='mso-list:
Ignore'>·<span style='font:7.0pt "Times New Roman"'>        
</span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>Under Telephony Integrations > Phone System > (pick your
phone system)<o:p></o:p></span></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
margin-left:1.0in;text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span
style='font-size:10.0pt;font-family:Symbol;color:black'><span style='mso-list:
Ignore'>·<span style='font:7.0pt "Times New Roman"'>        
</span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>Call Loop Detection by Using DTMF> Enable for Forwarded Message
Notification Calls (by Using DTMF)<o:p></o:p></span></p>

<p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:
12.0pt;margin-left:.5in'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>There is also an extension option, but I couldn't get that to
work.<br>
<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
Cooking with unix is easy. You just sed it and forget it. <br>
                    
         - LFJ (with apologies to Mr. Popeil)<br>
<br>
<o:p></o:p></span></p>

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style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>

<hr size=2 width="100%" align=center id=zwchr>

</span></div>

<p class=MsoNormal style='margin-left:.5in'><b><span style='font-size:10.0pt;
font-family:"Verdana","sans-serif";color:black'>From: </span></b><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>"Sandy
Lee" <Sandy.Lee@dti.ulaval.ca><br>
<b>To: </b>"Lelio Fulgenzi" <lelio@uoguelph.ca><br>
<b>Cc: </b>cisco-voip@puck.nether.net<br>
<b>Sent: </b>Wednesday, October 27, 2010 9:32:05 AM<br>
<b>Subject: </b>RE: [cisco-voip] vmbox fulling with empty messages<br>
<br>
<br>
<o:p></o:p></span></p>

<p class=MsoNormal style='margin-left:.5in'><span style='color:#1F497D'>Thanks
for your help, it turned out she activated the notification on her vm to her
DN, so every minute, she had a notification message!</span><span
style='color:black'><o:p></o:p></span></p>

<p class=MsoNormal style='margin-left:.5in'><span style='color:#1F497D'> </span><span
style='color:black'><o:p></o:p></span></p>

<p class=MsoNormal style='margin-left:.5in'><span lang=FR style='color:#1F497D'>Sandy.</span><span
style='color:black'><o:p></o:p></span></p>

<div>

<div style='border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0in 0in 0in;
border-color:-moz-use-text-color -moz-use-text-color'>

<p class=MsoNormal style='margin-left:1.0in'><b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif";color:black'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'> Lelio
Fulgenzi [mailto:lelio@uoguelph.ca] <br>
<b>Sent:</b> Tuesday, October 26, 2010 4:33 PM<br>
<b>To:</b> Sandy Lee<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] vmbox fulling with empty messages</span><span
style='color:black'><o:p></o:p></span></p>

</div>

</div>

<p class=MsoNormal style='margin-left:1.0in'><span style='color:black'> <o:p></o:p></span></p>

<div>

<p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:
12.0pt;margin-left:1.0in'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>Connection has a GUI interface to voice mail inbox. <br>
<br>
https://<ipaddr>/ciscopca<br>
<br>
The user's COS will require access to this "Allow Users to Use the Cisco
Unity Inbox and RSS Feeds" (I don't know how the two are related).<br>
<br>
They will also need their "web password". Make sure it's not set to
change on first log on.<br>
<br>
If you're LDAP synchronized, you're good to go, use your windows password.<br>
<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
Cooking with unix is easy. You just sed it and forget it. <br>
                    
         - LFJ (with apologies to Mr. Popeil)</span><span
style='color:black'><o:p></o:p></span></p>

<div style='margin-left:.5in'>

<div class=MsoNormal align=center style='margin-left:.5in;text-align:center'><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>

<hr size=2 width="100%" align=center>

</span></div>

</div>

<p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:
12.0pt;margin-left:1.0in'><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>From: </span></b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>"Sandy Lee" <Sandy.Lee@dti.ulaval.ca><br>
<b>To: </b>"Lelio Fulgenzi" <lelio@uoguelph.ca><br>
<b>Cc: </b>cisco-voip@puck.nether.net<br>
<b>Sent: </b>Tuesday, October 26, 2010 4:29:00 PM<br>
<b>Subject: </b>RE: [cisco-voip] vmbox fulling with empty messages<br>
<br>
</span><span style='color:black'><o:p></o:p></span></p>

<p class=MsoNormal style='margin-left:1.0in'><span style='color:#1F497D'>This
is just voicemail, we’re not integrated yet with exchange, if that’s the GUI
you’re referring to.</span><span style='color:black'><o:p></o:p></span></p>

<p class=MsoNormal style='margin-left:1.0in'><span lang=FR style='color:#1F497D'> </span><span
style='color:black'><o:p></o:p></span></p>

<div>

<div style='border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0in 0in 0in;
border-color:-moz-use-text-color'>

<p class=MsoNormal style='margin-left:1.5in'><b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif";color:black'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'> Lelio
Fulgenzi [mailto:lelio@uoguelph.ca] <br>
<b>Sent:</b> Tuesday, October 26, 2010 4:20 PM<br>
<b>To:</b> Sandy Lee<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] vmbox fulling with empty messages</span><span
style='color:black'><o:p></o:p></span></p>

</div>

</div>

<p class=MsoNormal style='margin-left:1.5in'><span style='color:black'> <o:p></o:p></span></p>

<div>

<p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:
12.0pt;margin-left:1.5in'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>I would log into the Unity Connection Inbox GUI and delete from
there.<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
Cooking with unix is easy. You just sed it and forget it. <br>
                    
         - LFJ (with apologies to Mr. Popeil)</span><span
style='color:black'><o:p></o:p></span></p>

<div style='margin-left:.5in'>

<div style='margin-left:.5in'>

<div class=MsoNormal align=center style='margin-left:.5in;text-align:center'><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>

<hr size=2 width="100%" align=center>

</span></div>

</div>

</div>

<p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:
12.0pt;margin-left:1.5in'><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>From: </span></b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>"Sandy Lee" <Sandy.Lee@dti.ulaval.ca><br>
<b>To: </b>cisco-voip@puck.nether.net<br>
<b>Sent: </b>Tuesday, October 26, 2010 4:18:22 PM<br>
<b>Subject: </b>[cisco-voip] vmbox fulling with empty messages</span><span
style='color:black'><o:p></o:p></span></p>

<p class=MsoNormal style='margin-left:1.5in'><span lang=FR style='color:black'>Hi,</span><span
style='color:black'><o:p></o:p></span></p>

<p class=MsoNormal style='margin-left:1.5in'><span style='color:black'>We have a
user that migrated to IP telephony yesterday. We have two phone systems in CUC
7.1(5), so we usually just change the Phone system and the CLOS and we’re good
to go. The problem is, she already have over 2600 voicemail messages since
yesterday, which are all empty!!!<o:p></o:p></span></p>

<p class=MsoNormal style='margin-left:1.5in'><span style='color:black'> <o:p></o:p></span></p>

<p class=MsoNormal style='margin-left:1.5in'><span style='color:black'>Questions:<o:p></o:p></span></p>

<p class=MsoNormal style='margin-left:1.5in'><span style='color:black'> <o:p></o:p></span></p>

<p class=MsoNormal style='margin-left:1.5in'><span style='color:black'>So how
can I delete all the vmbox messages without deleting and recreating the vmbox ?
I’m wondering if there’s any other way than reseting the vmbox through BUD,
because we want to avoid the user having to reconfigure everything.<o:p></o:p></span></p>

<p class=MsoNormal style='margin-left:1.5in'><span style='color:black'> <o:p></o:p></span></p>

<p class=MsoNormal style='margin-left:1.5in'><span style='color:black'>Where
and how to look into the logs to see what’s happening with her vmbox ?<o:p></o:p></span></p>

<p class=MsoNormal style='margin-left:1.5in'><span style='color:black'> <o:p></o:p></span></p>

<p class=MsoNormal style='margin-left:1.5in'><span style='color:black'>Thanks
and regards.<o:p></o:p></span></p>

<p class=MsoNormal style='margin-left:1.5in'><span style='color:black'> <o:p></o:p></span></p>

<p class=MsoNormal style='margin-left:1.5in'><span style='color:black'>Sandy.<o:p></o:p></span></p>

<p class=MsoNormal style='margin-left:1.5in'><span style='font-size:10.0pt;
font-family:"Verdana","sans-serif";color:black'><br>
_______________________________________________<br>
cisco-voip mailing list<br>
cisco-voip@puck.nether.net<br>
https://puck.nether.net/mailman/listinfo/cisco-voip</span><span
style='color:black'><o:p></o:p></span></p>

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