<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>There is a setting that prevents loops in this case.<br><br><ul><li>Under Telephony Integrations > Phone System > (pick your phone system)</li><li>Call Loop Detection by Using DTMF> Enable for Forwarded Message Notification Calls (by Using DTMF)</li></ul>There is also an extension option, but I couldn't get that to work.<br><br><span><br><span name="x"></span>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>Cooking with unix is easy. You just sed it and forget it. <br> - LFJ (with apologies to Mr. Popeil)<br><span name="x"></span><br></span><br><hr id="zwchr"><b>From: </b>"Sandy Lee" <Sandy.Lee@dti.ulaval.ca><br><b>To: </b>"Lelio Fulgenzi" <lelio@uoguelph.ca><br><b>Cc: </b>cisco-voip@puck.nether.net<br><b>Sent: </b>Wednesday, October 27, 2010 9:32:05 AM<br><b>Subject: </b>RE: [cisco-voip] vmbox fulling with empty messages<br><br>
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<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">Thanks for your help, it turned
out she activated the notification on her vm to her DN, so every minute, she
had a notification message!</span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> </span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);" lang="FR">Sandy.</span></p>
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<p class="MsoNormal" style="margin-left: 0.5in;"><b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";">From:</span></b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";"> Lelio Fulgenzi [mailto:lelio@uoguelph.ca] <br>
<b>Sent:</b> Tuesday, October 26, 2010 4:33 PM<br>
<b>To:</b> Sandy Lee<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] vmbox fulling with empty messages</span></p>
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<p class="MsoNormal" style="margin-right: 0in; margin-bottom: 12pt; margin-left: 0.5in;"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">Connection has a GUI interface to voice mail inbox. <br>
<br>
https://<ipaddr>/ciscopca<br>
<br>
The user's COS will require access to this "Allow Users to Use the Cisco
Unity Inbox and RSS Feeds" (I don't know how the two are related).<br>
<br>
They will also need their "web password". Make sure it's not set to
change on first log on.<br>
<br>
If you're LDAP synchronized, you're good to go, use your windows password.<br>
<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
Cooking with unix is easy. You just sed it and forget it. <br>
- LFJ (with apologies to Mr. Popeil)<br>
<br>
</span></p>
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<p class="MsoNormal" style="margin-left: 0.5in;"><b><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">From: </span></b><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">"Sandy
Lee" <Sandy.Lee@dti.ulaval.ca><br>
<b>To: </b>"Lelio Fulgenzi" <lelio@uoguelph.ca><br>
<b>Cc: </b>cisco-voip@puck.nether.net<br>
<b>Sent: </b>Tuesday, October 26, 2010 4:29:00 PM<br>
<b>Subject: </b>RE: [cisco-voip] vmbox fulling with empty messages<br>
<br>
<br>
</span></p>
<p class="MsoNormal" style="margin-left: 0.5in;"><span style="color: rgb(31, 73, 125);">This is
just voicemail, we’re not integrated yet with exchange, if that’s the GUI
you’re referring to.</span><span style="color: black;"></span></p>
<p class="MsoNormal" style="margin-left: 0.5in;"><span style="color: rgb(31, 73, 125);" lang="FR"> </span><span style="color: black;"></span></p>
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<p class="MsoNormal" style="margin-left: 1in;"><b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: black;">From:</span></b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: black;"> Lelio
Fulgenzi [mailto:lelio@uoguelph.ca] <br>
<b>Sent:</b> Tuesday, October 26, 2010 4:20 PM<br>
<b>To:</b> Sandy Lee<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] vmbox fulling with empty messages</span><span style="color: black;"></span></p>
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<p class="MsoNormal" style="margin-left: 1in;"><span style="color: black;"> </span></p>
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<p class="MsoNormal" style="margin-right: 0in; margin-bottom: 12pt; margin-left: 1in;"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">I would log into the Unity Connection Inbox GUI and delete from
there.<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
Cooking with unix is easy. You just sed it and forget it. <br>
- LFJ (with apologies to Mr. Popeil)</span><span style="color: black;"></span></p>
<div style="margin-left: 0.5in;">
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<p class="MsoNormal" style="margin-right: 0in; margin-bottom: 12pt; margin-left: 1in;"><b><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">From: </span></b><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">"Sandy Lee" <Sandy.Lee@dti.ulaval.ca><br>
<b>To: </b>cisco-voip@puck.nether.net<br>
<b>Sent: </b>Tuesday, October 26, 2010 4:18:22 PM<br>
<b>Subject: </b>[cisco-voip] vmbox fulling with empty messages<br>
<br>
</span><span style="color: black;"></span></p>
<p class="MsoNormal" style="margin-left: 1in;"><span style="color: black;" lang="FR">Hi,</span><span style="color: black;"></span></p>
<p class="MsoNormal" style="margin-left: 1in;"><span style="color: black;">We have
a user that migrated to IP telephony yesterday. We have two phone systems in
CUC 7.1(5), so we usually just change the Phone system and the CLOS and we’re
good to go. The problem is, she already have over 2600 voicemail messages since
yesterday, which are all empty!!!</span></p>
<p class="MsoNormal" style="margin-left: 1in;"><span style="color: black;"> </span></p>
<p class="MsoNormal" style="margin-left: 1in;"><span style="color: black;">Questions:</span></p>
<p class="MsoNormal" style="margin-left: 1in;"><span style="color: black;"> </span></p>
<p class="MsoNormal" style="margin-left: 1in;"><span style="color: black;">So how
can I delete all the vmbox messages without deleting and recreating the vmbox ?
I’m wondering if there’s any other way than reseting the vmbox through BUD,
because we want to avoid the user having to reconfigure everything.</span></p>
<p class="MsoNormal" style="margin-left: 1in;"><span style="color: black;"> </span></p>
<p class="MsoNormal" style="margin-left: 1in;"><span style="color: black;">Where
and how to look into the logs to see what’s happening with her vmbox ?</span></p>
<p class="MsoNormal" style="margin-left: 1in;"><span style="color: black;"> </span></p>
<p class="MsoNormal" style="margin-left: 1in;"><span style="color: black;">Thanks
and regards.</span></p>
<p class="MsoNormal" style="margin-left: 1in;"><span style="color: black;"> </span></p>
<p class="MsoNormal" style="margin-left: 1in;"><span style="color: black;">Sandy.</span></p>
<p class="MsoNormal" style="margin-left: 1in;"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;"><br>
_______________________________________________<br>
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cisco-voip@puck.nether.net<br>
https://puck.nether.net/mailman/listinfo/cisco-voip</span><span style="color: black;"></span></p>
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