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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>You shouldn’t need to do that. Some places don’t have non
working hours for their call center. <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>sashank<br>
<b>Sent:</b> Friday, October 29, 2010 10:54 PM<br>
<b>To:</b> 'Anthony Holloway'<br>
<b>Cc:</b> 'Cisco VoIP Group'<br>
<b>Subject:</b> Re: [cisco-voip] CCX 8 script won't refresh<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>They will not change. You should change it during non working
hours. Orelse create another application and test on that and once it is
ready you can upload it. This is what I do normally, if I get a
down time of atleast 5 min </span><span style='font-size:11.0pt;font-family:
Wingdings;color:#1F497D'>J</span><span style='font-size:11.0pt;font-family:
"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:#1F497D'>Warm
Regards,<o:p></o:p></span></p>
<p class=MsoNormal><u><span style='font-family:"Calibri","sans-serif";
color:#1F497D'>Venkata Sasanka.pathi(-91 950 265 2290)<o:p></o:p></span></u></p>
<p class=MsoNormal><u><span style='font-family:"Calibri","sans-serif";
color:#1F497D'>Consultant | unified communications<o:p></o:p></span></u></p>
<p class=MsoNormal><u><span style='font-family:"Calibri","sans-serif";
color:#1F497D'>Locuz Enterprise Solutions Ltd. (A Subsidiary of 3i-Infotech)<o:p></o:p></span></u></p>
<p class=MsoNormal><u><span style='font-family:"Calibri","sans-serif";
color:#1F497D'>Sudha House 3, Tilak Road Abids, Hydrabad <o:p></o:p></span></u></p>
<p class=MsoNormal><u><span style='font-family:"Calibri","sans-serif";
color:#1F497D'>Andhra Pradesh - 500 001<o:p></o:p></span></u></p>
<p class=MsoNormal><u><span style='font-family:"Calibri","sans-serif";
color:#1F497D'>| Mobile: 09502652290 | Phone : +91 -040 - 66115656 | <o:p></o:p></span></u></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
avholloway@gmail.com [mailto:avholloway@gmail.com] <b>On Behalf Of </b>Anthony
Holloway<br>
<b>Sent:</b> Saturday, October 30, 2010 3:08 AM<br>
<b>To:</b> sashank<br>
<b>Cc:</b> Eric Pedersen; Cisco VoIP Group<br>
<b>Subject:</b> Re: [cisco-voip] CCX 8 script won't refresh<o:p></o:p></span></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>If you did that, wouldn't you lose all of your application
parameter changes? And wouldn't there be a period of down time between
calls?<o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
</div>
<div>
<p class=MsoNormal>Anthony<o:p></o:p></p>
<div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p class=MsoNormal>On Fri, Oct 29, 2010 at 1:11 PM, sashank <<a
href="mailto:sasanka.pathi@locuz.com">sasanka.pathi@locuz.com</a>> wrote:<o:p></o:p></p>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'>When ever you make any change in the
script you need to remove the existing script and add the changed script. It
should work then.</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'>Warm Regards,</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><u><span
style='color:#1F497D'>Venkata Sasanka.pathi(-91 950 265 2290)</span></u><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><u><span
style='color:#1F497D'>Consultant | unified communications</span></u><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><u><span
style='color:#1F497D'>Locuz Enterprise Solutions Ltd. (A Subsidiary of
3i-Infotech)</span></u><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><u><span
style='color:#1F497D'>Sudha House 3, Tilak Road Abids, Hydrabad </span></u><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><u><span
style='color:#1F497D'>Andhra Pradesh - 500 001</span></u><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><u><span
style='color:#1F497D'>| Mobile: 09502652290 | Phone : +91 -040 - 66115656 | </span></u><o:p></o:p></p>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
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<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:10.0pt'>From:</span></b><span style='font-size:10.0pt'> <a
href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Eric Pedersen<br>
<b>Sent:</b> Friday, October 29, 2010 1:10 AM<br>
<b>To:</b> Anthony Holloway</span><o:p></o:p></p>
<div>
<div>
<p class=MsoNormal><br>
<b>Cc:</b> Cisco VoIP Group<br>
<b>Subject:</b> Re: [cisco-voip] CCX 8 script won't refresh<o:p></o:p></p>
</div>
</div>
</div>
</div>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-CA style='font-size:11.0pt;color:#1F497D'>I checked the bug toolkit but
didn’t find anything. I can open a TAC case but thought I’d check with
cisco-voip first to see if anyone else had run into the same problem.</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a
name="12bf93057007ed47__MailEndCompose"></a><span lang=EN-CA style='font-size:
11.0pt;color:#1F497D'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:10.0pt'>From:</span></b><span style='font-size:10.0pt'> <a
href="mailto:avholloway@gmail.com" target="_blank">avholloway@gmail.com</a>
[mailto:<a href="mailto:avholloway@gmail.com" target="_blank">avholloway@gmail.com</a>]
<b>On Behalf Of </b>Anthony Holloway<br>
<b>Sent:</b> October 27, 2010 7:23 PM<br>
<b>To:</b> Eric Pedersen<br>
<b>Cc:</b> Cisco VoIP Group<br>
<b>Subject:</b> Re: [cisco-voip] CCX 8 script won't refresh</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-CA> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-CA>All I know is, sometimes a fix for one defect, becomes a fix for
another undocumented defect. And sometimes, reinstalling/repairing fixes
things too.</span><o:p></o:p></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-CA> </span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-CA>You could open a new defect for 8.0(2), but most likely will have to
install SU2 to get the fix. Have you already checked the Bug Toolkit?
Are you able to open a TAC case?</span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-CA> </span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><span
lang=EN-CA>Anthony</span><o:p></o:p></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-CA>On Wed, Oct 27, 2010 at 7:00 PM, Eric Pedersen <<a
href="mailto:eric.pedersen@sait.ca" target="_blank">eric.pedersen@sait.ca</a>>
wrote:</span><o:p></o:p></p>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-CA style='font-size:11.0pt;color:#1F497D'>It’s 8.0(2), no SUs. I
didn’t see anything in the SU1 release notes to indicate that it fixes this.</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a
name="12bf93057007ed47_12bf0231d143cea2__MailE"><span lang=EN-CA
style='font-size:11.0pt;color:#1F497D'> </span></a><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:10.0pt'>From:</span></b><span style='font-size:10.0pt'> <a
href="mailto:avholloway@gmail.com" target="_blank">avholloway@gmail.com</a>
[mailto:<a href="mailto:avholloway@gmail.com" target="_blank">avholloway@gmail.com</a>]
<b>On Behalf Of </b>Anthony Holloway<br>
<b>Sent:</b> October 27, 2010 4:52 PM<br>
<b>To:</b> Eric Pedersen<br>
<b>Cc:</b> Cisco VoIP Group<br>
<b>Subject:</b> Re: [cisco-voip] CCX 8 script won't refresh</span><o:p></o:p></p>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-CA> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-CA>What version of UCCX? There is now an 8.0(2) SU1.</span><o:p></o:p></p>
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<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-CA> </span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><span
lang=EN-CA>Anthony</span><o:p></o:p></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-CA>On Wed, Oct 27, 2010 at 11:03 AM, Eric Pedersen <<a
href="mailto:eric.pedersen@sait.ca" target="_blank">eric.pedersen@sait.ca</a>>
wrote:</span><o:p></o:p></p>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-CA>Is anyone else running CCX 8.0?</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-CA> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-CA>When I overwrite a script in the repository, CCX won’t start using the
new version until I restart the engine service. I tried refreshing both
the script and application, but when I run a reactive debug, I still get the
old version. Restarting the engine causes CCX to use the new version, but
once we go into production, we obviously can’t restart the engine at every
script change. These are translation route applications for ICM in case it
matters for some reason. Has anyone seen this?</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-CA> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-CA style='color:#888888'>Eric</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-CA style='color:#888888'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-CA style='color:#888888'> </span><o:p></o:p></p>
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<p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><span
lang=EN-CA><br>
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<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-CA> </span><o:p></o:p></p>
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<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-CA> </span><o:p></o:p></p>
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