<html><body bgcolor="#FFFFFF"><div>It's Cybertech call recording using passive recording.<br></div><div><br>On 2 Nov 2010, at 12:42, "Bill" <<a href="mailto:bill@hitechconnection.net">bill@hitechconnection.net</a>> wrote:<br><br></div><div></div><blockquote type="cite"><div>
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<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:
10.0pt;font-family:Arial;color:navy">What product are you using for call
recording? If it is UCCX then you do not need to configure SPAN or RSPAN. <o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:
10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p>
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<p class="MsoNormal"><b><font size="2" face="Tahoma"><span style="font-size:10.0pt;
font-family:Tahoma;font-weight:bold">From:</span></font></b><font size="2" face="Tahoma"><span style="font-size:10.0pt;font-family:Tahoma">
<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> [mailto:cisco-voip-bounces@puck.nether.net] <b><span style="font-weight:bold">On Behalf Of </span></b>rab boon<br>
<b><span style="font-weight:bold">Sent:</span></b> Tuesday, November 02, 2010
7:33 AM<br>
<b><span style="font-weight:bold">To:</span></b> <a href="mailto:cisco-voip@puck.nether.net"><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></a><br>
<b><span style="font-weight:bold">Subject:</span></b> [cisco-voip] RSPAN for call
recording</span></font><o:p></o:p></p>
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<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt"><o:p> </o:p></span></font></p>
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<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt">I've been tasked with setting up call recording for the first time and
need some assistance. <o:p></o:p></span></font></p>
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<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt"> <o:p></o:p></span></font></p>
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<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt">We have 2 access layer switches which have a seperate voice VLAN
configured. How do I go about creating a SPAN to the core switch which has the
Call Recording server connected to?<o:p></o:p></span></font></p>
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<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt"> <o:p></o:p></span></font></p>
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<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt">Do I create a new call recording VLAN on the core switch, trunk it to
the access layer switches and create RSPAN sessions on each access layer
switch?<o:p></o:p></span></font></p>
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<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt"> <o:p></o:p></span></font></p>
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<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt">Some advice on best practice would be really appreciated.<o:p></o:p></span></font></p>
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