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</o:shapelayout></xml><![endif]--></head><body lang=EN-CA link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I refreshed the script and the translation routing application, but I neglected to refresh the VRU script in the ICM subsystem. When I refresh that, then it updates as expected.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I also updated to SU1 prior to realizing this, so I don’t know if there is a problem in 8.0(2).<o:p></o:p></span></p><p class=MsoNormal><a name="_MailEndCompose"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></a></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>sashank<br><b>Sent:</b> October 30, 2010 6:51 AM<br><b>To:</b> 'Bill Riley'; 'Anthony Holloway'<br><b>Cc:</b> 'Cisco VoIP Group'<br><b>Subject:</b> Re: [cisco-voip] CCX 8 script won't refresh<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>The refresh problem even happened to me. So I was using this procedure. Let’s see what solution will be there. <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span lang=EN-US style='font-family:"Calibri","sans-serif";color:#1F497D'>Warm Regards,<o:p></o:p></span></p><p class=MsoNormal><u><span lang=EN-US style='font-family:"Calibri","sans-serif";color:#1F497D'>Venkata Sasanka.pathi(-91 950 265 2290)<o:p></o:p></span></u></p><p class=MsoNormal><u><span lang=EN-US style='font-family:"Calibri","sans-serif";color:#1F497D'>Consultant | unified communications<o:p></o:p></span></u></p><p class=MsoNormal><u><span lang=EN-US style='font-family:"Calibri","sans-serif";color:#1F497D'>Locuz Enterprise Solutions Ltd. (A Subsidiary of 3i-Infotech)<o:p></o:p></span></u></p><p class=MsoNormal><u><span lang=EN-US style='font-family:"Calibri","sans-serif";color:#1F497D'>Sudha House 3, Tilak Road Abids, Hydrabad <o:p></o:p></span></u></p><p class=MsoNormal><u><span lang=EN-US style='font-family:"Calibri","sans-serif";color:#1F497D'>Andhra Pradesh - 500 001<o:p></o:p></span></u></p><p class=MsoNormal><u><span lang=EN-US style='font-family:"Calibri","sans-serif";color:#1F497D'>| Mobile: 09502652290 | Phone : +91 -040 - 66115656 | <o:p></o:p></span></u></p></div><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Bill Riley [mailto:bill@hitechconnection.net] <br><b>Sent:</b> Saturday, October 30, 2010 6:10 PM<br><b>To:</b> 'sashank'; 'Anthony Holloway'<br><b>Cc:</b> 'Cisco VoIP Group'<br><b>Subject:</b> RE: [cisco-voip] CCX 8 script won't refresh<o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>You shouldn’t need to do that. Some places don’t have non working hours for their call center. <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>sashank<br><b>Sent:</b> Friday, October 29, 2010 10:54 PM<br><b>To:</b> 'Anthony Holloway'<br><b>Cc:</b> 'Cisco VoIP Group'<br><b>Subject:</b> Re: [cisco-voip] CCX 8 script won't refresh<o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>They will not change. You should change it during non working hours. Orelse create another application and test on that and once it is ready you can upload it. This is what I do normally, if I get a down time of atleast 5 min </span><span lang=EN-US style='font-size:11.0pt;font-family:Wingdings;color:#1F497D'>J</span><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Calibri","sans-serif";color:#1F497D'>Warm Regards,<o:p></o:p></span></p><p class=MsoNormal><u><span lang=EN-US style='font-family:"Calibri","sans-serif";color:#1F497D'>Venkata Sasanka.pathi(-91 950 265 2290)<o:p></o:p></span></u></p><p class=MsoNormal><u><span lang=EN-US style='font-family:"Calibri","sans-serif";color:#1F497D'>Consultant | unified communications<o:p></o:p></span></u></p><p class=MsoNormal><u><span lang=EN-US style='font-family:"Calibri","sans-serif";color:#1F497D'>Locuz Enterprise Solutions Ltd. (A Subsidiary of 3i-Infotech)<o:p></o:p></span></u></p><p class=MsoNormal><u><span lang=EN-US style='font-family:"Calibri","sans-serif";color:#1F497D'>Sudha House 3, Tilak Road Abids, Hydrabad <o:p></o:p></span></u></p><p class=MsoNormal><u><span lang=EN-US style='font-family:"Calibri","sans-serif";color:#1F497D'>Andhra Pradesh - 500 001<o:p></o:p></span></u></p><p class=MsoNormal><u><span lang=EN-US style='font-family:"Calibri","sans-serif";color:#1F497D'>| Mobile: 09502652290 | Phone : +91 -040 - 66115656 | <o:p></o:p></span></u></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> avholloway@gmail.com [mailto:avholloway@gmail.com] <b>On Behalf Of </b>Anthony Holloway<br><b>Sent:</b> Saturday, October 30, 2010 3:08 AM<br><b>To:</b> sashank<br><b>Cc:</b> Eric Pedersen; Cisco VoIP Group<br><b>Subject:</b> Re: [cisco-voip] CCX 8 script won't refresh<o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>If you did that, wouldn't you lose all of your application parameter changes? And wouldn't there be a period of down time between calls?<o:p></o:p></span></p><div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US>Anthony<o:p></o:p></span></p><div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><div><p class=MsoNormal><span lang=EN-US>On Fri, Oct 29, 2010 at 1:11 PM, sashank <<a href="mailto:sasanka.pathi@locuz.com">sasanka.pathi@locuz.com</a>> wrote:<o:p></o:p></span></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='font-size:11.0pt;color:#1F497D'>When ever you make any change in the script you need to remove the existing script and add the changed script. It should work then.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='font-size:11.0pt;color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='color:#1F497D'>Warm Regards,</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><u><span lang=EN-US style='color:#1F497D'>Venkata Sasanka.pathi(-91 950 265 2290)</span></u><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><u><span lang=EN-US style='color:#1F497D'>Consultant | unified communications</span></u><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><u><span lang=EN-US style='color:#1F497D'>Locuz Enterprise Solutions Ltd. (A Subsidiary of 3i-Infotech)</span></u><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><u><span lang=EN-US style='color:#1F497D'>Sudha House 3, Tilak Road Abids, Hydrabad </span></u><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><u><span lang=EN-US style='color:#1F497D'>Andhra Pradesh - 500 001</span></u><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><u><span lang=EN-US style='color:#1F497D'>| Mobile: 09502652290 | Phone : +91 -040 - 66115656 | </span></u><span lang=EN-US><o:p></o:p></span></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='font-size:11.0pt;color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='font-size:10.0pt'>From:</span></b><span lang=EN-US style='font-size:10.0pt'> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Eric Pedersen<br><b>Sent:</b> Friday, October 29, 2010 1:10 AM<br><b>To:</b> Anthony Holloway</span><span lang=EN-US><o:p></o:p></span></p><div><div><p class=MsoNormal><span lang=EN-US><br><b>Cc:</b> Cisco VoIP Group<br><b>Subject:</b> Re: [cisco-voip] CCX 8 script won't refresh<o:p></o:p></span></p></div></div></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;color:#1F497D'>I checked the bug toolkit but didn’t find anything. I can open a TAC case but thought I’d check with cisco-voip first to see if anyone else had run into the same problem.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a name="12bf93057007ed47__MailEndCompose"></a><span style='font-size:11.0pt;color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='font-size:10.0pt'>From:</span></b><span lang=EN-US style='font-size:10.0pt'> <a href="mailto:avholloway@gmail.com" target="_blank">avholloway@gmail.com</a> [mailto:<a href="mailto:avholloway@gmail.com" target="_blank">avholloway@gmail.com</a>] <b>On Behalf Of </b>Anthony Holloway<br><b>Sent:</b> October 27, 2010 7:23 PM<br><b>To:</b> Eric Pedersen<br><b>Cc:</b> Cisco VoIP Group<br><b>Subject:</b> Re: [cisco-voip] CCX 8 script won't refresh</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>All I know is, sometimes a fix for one defect, becomes a fix for another undocumented defect. And sometimes, reinstalling/repairing fixes things too.<span lang=EN-US><o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <span lang=EN-US><o:p></o:p></span></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>You could open a new defect for 8.0(2), but most likely will have to install SU2 to get the fix. Have you already checked the Bug Toolkit? Are you able to open a TAC case?<span lang=EN-US><o:p></o:p></span></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <span lang=EN-US><o:p></o:p></span></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'>Anthony<span lang=EN-US><o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On Wed, Oct 27, 2010 at 7:00 PM, Eric Pedersen <<a href="mailto:eric.pedersen@sait.ca" target="_blank">eric.pedersen@sait.ca</a>> wrote:<span lang=EN-US><o:p></o:p></span></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;color:#1F497D'>It’s 8.0(2), no SUs. I didn’t see anything in the SU1 release notes to indicate that it fixes this.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a name="12bf93057007ed47_12bf0231d143cea2__MailE"><span style='font-size:11.0pt;color:#1F497D'> </span></a><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='font-size:10.0pt'>From:</span></b><span lang=EN-US style='font-size:10.0pt'> <a href="mailto:avholloway@gmail.com" target="_blank">avholloway@gmail.com</a> [mailto:<a href="mailto:avholloway@gmail.com" target="_blank">avholloway@gmail.com</a>] <b>On Behalf Of </b>Anthony Holloway<br><b>Sent:</b> October 27, 2010 4:52 PM<br><b>To:</b> Eric Pedersen<br><b>Cc:</b> Cisco VoIP Group<br><b>Subject:</b> Re: [cisco-voip] CCX 8 script won't refresh</span><span lang=EN-US><o:p></o:p></span></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>What version of UCCX? There is now an 8.0(2) SU1.<span lang=EN-US><o:p></o:p></span></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <span lang=EN-US><o:p></o:p></span></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'>Anthony<span lang=EN-US><o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On Wed, Oct 27, 2010 at 11:03 AM, Eric Pedersen <<a href="mailto:eric.pedersen@sait.ca" target="_blank">eric.pedersen@sait.ca</a>> wrote:<span lang=EN-US><o:p></o:p></span></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Is anyone else running CCX 8.0?<span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>When I overwrite a script in the repository, CCX won’t start using the new version until I restart the engine service. I tried refreshing both the script and application, but when I run a reactive debug, I still get the old version. Restarting the engine causes CCX to use the new version, but once we go into production, we obviously can’t restart the engine at every script change. These are translation route applications for ICM in case it matters for some reason. Has anyone seen this?<span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#888888'>Eric</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#888888'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#888888'> </span><span lang=EN-US><o:p></o:p></span></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><span lang=EN-US><o:p></o:p></span></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <span lang=EN-US><o:p></o:p></span></p></div></div></div></div></div></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <span lang=EN-US><o:p></o:p></span></p></div></div></div></div></div></div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p></div></div></div></body></html>