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</o:shapelayout></xml><![endif]--></head><body lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Hey John,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Make sure the reception PC has full rights to the Arc registry keys:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Under Hkey Local Machine , Software, Arc Solutions.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Also check that the TSP can control that users phone. Try using phone.exe (from Julmar.com) on the server to see if you can list / control her phone.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Regards<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Dana<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>stephen.welsh@unifiedfx.com<br><b>Sent:</b> Monday, 1 November 2010 6:18 PM<br><b>To:</b> John.VanLaecke@ghd.com<br><b>Cc:</b> cisco-voip-bounces@puck.nether.net; cisco-voip@puck.nether.net<br><b>Subject:</b> Re: [cisco-voip] Attendant console<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Sometimes it can be a hostname resolution issue to UCM, worth adding a entry in the host file to check.<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Stephen<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><div><p class=MsoNormal>On 1 Nov 2010, at 03:21, <a href="mailto:John.VanLaecke@ghd.com">John.VanLaecke@ghd.com</a> wrote:<o:p></o:p></p></div><p class=MsoNormal><br><br><o:p></o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Hello all,</span> <br><br><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>I keep getting call control failed to initialise on attendant console. but not on my pc. </span><br><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Could this be due to me having local admin rights and receptionists don't have any rights except user ?</span> <br><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Does anyone know of a work around or a way to fix this issue ?</span> <br><br><br><br><br><br><br><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Regards,<br><b><br>John Van Laecke <span style='color:#5F5F5F'><br></span></b></span><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#5F5F5F'>Senior Voice Engineer<br></span></b><br>_____________________ <br>This email and all attachments are confidential. For further important information about emails sent to or from GHD or if you have received this email in error, please refer to <a href="http://www.ghd.com/emaildisclaimer.html">http://www.ghd.com/emaildisclaimer.html</a> .<br>_____________________ <br>This e-mail has been scanned for viruses by MessageLabs.<br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p></div><p class=MsoNormal><br><br>______________________________________________________________________<br>This email has been scanned by the MessageLabs Email Security System.<br>For more information please visit <a href="http://www.messagelabs.com/email">http://www.messagelabs.com/email</a> <br>______________________________________________________________________<o:p></o:p></p></div><BR>
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