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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";
color:navy'>What is the best way to collect and track detailed call information
with Call Manager Express 4.2? I've read about syslogging the information,
etc. Is the best to use ACS, or what?<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";
color:navy'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";
color:navy'>Any thoughts?<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";
color:navy'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";
color:navy'>Thanks,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";
color:navy'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";
color:navy'>Brantley<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";
color:navy'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;color:#1E66B7'>Brantley
Richbourg, MCSE, CCNAS, VCP</span></b><span style='font-size:12.0pt;font-family:
"Times New Roman","serif";color:navy'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;color:#1E66B7'>Network
Engineer</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:navy'><o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:10.0pt;color:#1E66B7'>Medical Mutual
Insurance Company of North Carolina</span><span style='font-size:12.0pt;
font-family:"Times New Roman","serif";color:navy'><o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:10.0pt;color:#1E66B7'>919.878.7564 </span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif";color:navy'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;color:#1E66B7'>919.878.7550
(F)</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:navy'><o:p></o:p></span></p>
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<div>
<p class=MsoNormal><span style='font-size:10.0pt;color:#1E66B7'>Brantley.Richbourg@mmicnc.com</span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif";color:navy'><o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:10.0pt;color:#1E66B7'>www.medicalmutualgroup.com</span><span
style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:navy'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";
color:navy'><o:p> </o:p></span></p>
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<pre></PRE><P>Confidentiality: The information in this electronic mail may contain confidential, sensitive and/or protected health information intended only for the addressee(s). Any other person, including anyone who believes he/she might have received it due to an addressing error, is requested to notify this sender immediately by return e-mail, and shall delete it without further reading and retention. The information shall not be forwarded or shared unless in compliance with MMIC policies on confidentiality, and/or the written permission of this sender.
</P>