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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>I have heard from a couple of users that sometimes they transfer a call and then after dialing the destination but before hitting transfer again the softkeys disappear from the screen and then they think they can’t finish the transfer. I had one person report that if they hit the hard button for where the transfer softkey would be it goes through.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Has anyone seen this? This is CCM 8.0 with 7962s.Thanks!<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><span style='color:black'>Matthew Loraditch, CCVP, CCNA, CCDA</span></b><span style='color:black'><br>1965 Greenspring Drive<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>Timonium, MD 21093 <br><a href="mailto:support@heliontechnologies.com"><span style='color:black'>support@heliontechnologies.com</span></a><br>(p) (410) 252-8830<br>(F) (443) 541-1593<br><br>Visit us at <a href="http://www.heliontechnologies.com/"><span style='color:black'>www.heliontechnologies.com</span></a> <br>Support Issue? Email <a href="mailto:support@heliontechnologies.com"><span style='color:black'>support@heliontechnologies.com</span></a> for fast assistance!</span><span style='color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>